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It Service Jobs (NOW HIRING)

AAC Inc.

IT Service Manager

Vienna, VA · On-site

AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...

Courser

IT Service Manager

Tucson, AZ · On-site

Manager, Services We are looking for a highly skilled and experienced MSP Services Manager to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role ...

American Addiction Centers

IT Service Manager

Vienna, VA · On-site

$120K - $140K/yr

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...

AAC

IT Service Manager

Vienna, VA

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...

Jade Global

IT Service Desk

San Jose, CA · On-site

$40/hr

IT Service Desk1 Note : Location: The resource must be based in Seattle, WA and available for occasional onsite visits (a few times a month) to the client office. Budget: $40/hour, 1 year. The ...

Dalio Family Office

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

DFO Referrals

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

DFO Referrals

IT Service Associate

Westport, CT · Hybrid

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

Job ID: 65362 Position: IT Service Delivery Systems & Projects Coordinator Client: APS - IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 30303-0000 Duration: 4 Months(Possibility of ...

Daten-IT-Service

Vertriebsmitarbeiter Außendienst IT Service (m/w/d) * Aufbau und Pflege von Kundenbeziehungen, Neukundenakquise im zugeordneten Vertriebsgebiet * Telefonische Vereinbarung von Besuchsterminen und ...

Boscov's

Manager- IT Service Management

Reading, PA · On-site

Manager, IT Service Management Experienced IT service management leaders, bring your expertise to work for you where people love to shop! Boscov's is a chain of full-service department stores serving ...

The AME Group

IT Service Technician

Baton Rouge, LA · On-site

As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success ...

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It Service information

See salary details

$26.5K

$104.1K

$159.5K

How much do it service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it service in the United States is $104,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

More about It Service jobs

What cities are hiring for It Service jobs?

Cities with the most It Service job openings:

What are the most commonly searched types of It Service jobs?

The most popular types of It Service jobs are:

What states have the most It Service jobs?

States with the most job openings for It Service jobs include:

What job categories do people searching It Service jobs look for?

The top searched job categories for It Service jobs are:

It Service jobs near you
Infographic showing various It Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $104,084 per year, or $50 per hour.

IT Service Manager

Ruri Software Technologies LLC

Olympia, WA • On-site

Full-time

Re-posted 19 days ago

Job description

Job Title: IT Service Manager
Duration: 8+ months
Location: Role is onsite based out of Washington, DC.
BCG FED is a US federally compliant environment at BCG. The BCG FED team supports several products within Microsoft 365 GOV, including Office Pro Plus and Exchange Online. The BCG FED organization is seeking a knowledgeable and talented IT Manager that will be responsible for supporting and maintaining the BCG Federal IT environment.
• Manage the day-to-day operations of the IT Service team, including training, guidance, mentoring, and performance management
• Ensure that all IT requests are handled in a timely and professional manner, and that customer satisfaction is maximized
• Streamline and improve the IT team's processes to enhance efficiency and customer service.
• Track and analyze Key Performance Indicators (KPIs) using Zendesk reports to ensure that IT service goals are met and identify trends and areas for improvement.
• Contribute to the development of Knowledge Base articles that provide solutions to common IT issues, aiding in self-service for end-users and reducing support requests.
• Support asset management by generating and reviewing reports and perform asset cleanup activities to maintain a clean and organized directory
Must Haves:
• Strong project management and leadership skills
• Ability to work well independently as well as part of a virtual, geographically dispersed team
• Effective handling of challenging problems with poise, tact, and patience, while demonstrating a sense of urgency
• Minimum of 8 years of information technology experience with a strong background in IT infrastructure
• Minimum of 2 years in a people leadership role.
• Experience with ITIL and ITSM practices helpful
• Extensive technical knowledge and hands-on experience with Azure services and technologies.

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