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It Service Jobs (NOW HIRING)

OU Health

IT Service Manager

Oklahoma City, OK · On-site

Position Title: IT Service Manager Department: IT Support Services The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the ...

AAC Inc.

IT Service Manager

Vienna, VA · On-site

AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...

trimarkusa

IT Service Management

Mansfield, MA · On-site

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in Mansfield, MA * Full-Time * Hybrid TriMark USA, LLC is one of the country's largest providers of design ...

Wesleyan

IT Service Technician

Middletown, CT

Information Technology Services (ITS) supports Wesleyan University's academic, research, and administrative mission by providing reliable, secure, and user-focused technology services. As part of the ...

Molson Coors

IT Service Specialist

Milwaukee, WI · Hybrid

In the role of IT Service Specialist working in Milwaukee, WI you will be part of the North America IT Service team. You will oversee the third-party service providers, the day-to-day delivery of ...

Molson Coors

IT Service Specialist

Milwaukee, WI · On-site

In the role of IT Service Specialist working in Milwaukee, WI you will be part of the North America IT Service team. You will oversee the third-party service providers, the day-to-day delivery of ...

OU Health

IT Service Manager

Oklahoma City, OK · On-site

OU Health is seeking an IT Service Manager II to oversee the coordination of Service Management processes, ensuring the quality and availability of critical IT services. The role involves managing ...

Pivotal Systems

IT Service Engineer

Fremont, CA · On-site

Salary: IT Service Engineer Position Summary We are seeking a highly skilled and experienced IT Service Engineer with a strong background in manufacturing or semiconductor environments. This role is ...

Pivotal Systems

IT Service Engineer

Fremont, CA · On-site

IT Service Engineer Position Summary We are seeking a highly skilled and experienced IT Service Engineer with a strong background in manufacturing or semiconductor environments. This role is ...

Collabera

IT Service Coordinator

Saint Petersburg, FL · On-site

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune ...

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office ...

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All JobsIt Service Jobs

It Service information

See salary details

$26.5K

$104.1K

$159.5K

How much do it service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for it service in the United States is $104,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT Service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What jobs pay 4000 a week without a degree?

In IT services, roles such as network or systems administrators, cybersecurity specialists, and cloud engineers can sometimes earn $4,000 or more weekly, especially with experience and certifications like CompTIA, Cisco, or AWS. These positions often require technical skills, problem-solving ability, and familiarity with specific tools, but may not always require a formal degree.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior-level positions in cybersecurity, cloud architecture, and data science also commanding high salaries. These roles typically require extensive experience, advanced certifications, and leadership skills, and they often involve strategic decision-making and managing large teams or budgets.

What are the key skills and qualifications needed to thrive as an IT Service professional, and why are they important?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What hot tech job pays $775 000?

High-level IT service roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO) can earn salaries around $775,000 or more annually, especially in large corporations or tech firms. These positions require extensive experience, leadership skills, and often involve overseeing technology strategy and infrastructure.

What is the job description of IT services?

The job description of IT services involves managing and supporting an organization's technology infrastructure, including hardware, software, networks, and security systems. IT service professionals troubleshoot technical issues, implement solutions, and ensure system reliability, often using tools like ticketing systems and following industry standards such as ITIL. They may also assist users, maintain cybersecurity protocols, and update systems regularly.
More about It Service jobs
What cities are hiring for It Service jobs? Cities with the most It Service job openings:
What are the most commonly searched types of It Service jobs? The most popular types of It Service jobs are:
What states have the most It Service jobs? States with the most job openings for It Service jobs include:
What job categories do people searching It Service jobs look for? The top searched job categories for It Service jobs are:
It Service jobs near you
Infographic showing various It Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,084 per year, or $50 per hour.
IT Service Manager

IT Service Manager

Openmind Technologies

Watsonville, CA • On-site

Other

Posted 15 days ago

Job description

The IT Service Manager is responsible for overseeing all aspects of IT service delivery and
project execution for our client. This role manages all incoming client service
requests, coordinates technical support staff to ensure timely and effective resolution,
and partners with project technicians to plan and execute IT projects in accordance with
our client s sprint-based project management methodologies.

The IT Service Manager ensures that all service tickets, documentation, and time records
meet the organization s high standards and provides guidance, coaching, and corrective
directions to technical staff when standards are not met. Additionally, this role plays a key
role in driving continuous improvement initiatives to enhance service quality, operational
efficiency, and client satisfaction

The ideal candidate consistently advocates our client values, including
competence, integrity, enthusiasm, cooperation, and trustworthiness

Work Environment:
This position is primarily an office-based role at the Client location in
Watsonville, CA, with occasional travel to client sites as required. The position involves
close collaboration with both technical and non-technical team members, in a fast-paced,
customer-focused environment.


Qualifications:

  • Excellent written and verbal communication skills, with the ability to interact
    professionally with both technical and non-technical stakeholders
  • Proven experience managing IT service desks, ticketing systems, and service-level
    agreements (SLAs) to ensure timely and high-quality client support
  • Proven experience of IT infrastructure, including networks, servers, cloud services
    (Microsoft 365, Azure, Google Workspace), cybersecurity, and end-user systems.
  • Demonstrated ability to coordinate and lead technical support staff, allocate

resources effectively, and prioritize incoming client requests in a fast-paced environment

  • Minimum of 5 years of progressive experience in IT service delivery, technical

support, or managed services environments, with at least 2 years in a leadership or supervisory role

  • Bachelor s degree in information technology, Computer Science, or a related field,

or equivalent combination of education and hands-on IT management experience

  • Experience managing and supporting IT projects using Agile or sprint-based

planning methodologies, including task tracking, timelines, and resource coordination

  • Strong analytical and problem-solving skills, with the ability to identify service delivery gaps and implement process improvements
  • Comfortable working in an office-based, collaborative environment while managing

competing priorities and deadlines

Key Responsibilities:

  • Oversee all IT service delivery operations, ensuring client requests are received, prioritized, and resolved in accordance with established service standards and SLA
  • Manage the daily operations of the service desk, including ticket intake, assignment, escalation, and resolution across technical support staff
  • Coordinate and lead technical support and project technicians, ensuring proper workload distribution and efficient use of resources
  • Plan, manage, and oversee IT projects using Agile/sprint-based methodologies, ensuring projects are delivered on time and within scope
  • Preserve the integrity and accuracy of the data in the organization s ticketing system, security systems, project management processes, and planning process
  • Monitor service performance metrics and quality indicators, identifying gaps and implementing corrective actions or process improvements
  • Serve as the initial point of contact for existing clients who request service and potential clients who inquire about products and service offerings
  • Serve as an escalation point for complex technical issues, client concerns, and service delivery challenges
  • Collaborate with leadership to align service delivery with business goals and client expectations
  • Ensure compliance with state of California regulations and industry standards
  • Prepare and participate in regular planning, service analysis, and metrics review and delivery meetings

We Are an Equal Opportunity Employer

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