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It Service Jobs (NOW HIRING)

Robert Half

IT Service Manager

Peridot, AZ · On-site

$43.54 - $50.41/hr

We are looking for an experienced IT Service Manager to lead service delivery operations and strengthen the quality, consistency, and responsiveness of IT support in Arizona. This contract ...

New

trimarkusa

IT Service Management

Mansfield, MA

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in Mansfield, MA * Full-Time * Hybrid TriMark USA, LLC is one of the country's largest providers of design ...

trimarkusa

IT Service Management

Mansfield, MA

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in Mansfield, MA * Full-Time * Hybrid TriMark USA, LLC is one of the country's largest providers of design ...

OU Health

IT Service Manager

Oklahoma City, OK

Position Title: IT Service Manager Department: IT Support Services The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the ...

AAC

IT Service Manager

Vienna, VA

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...

Collabera

IT Service Coordinator

Saint Petersburg, FL · On-site

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune ...

bekco

IT Service Delivery Manager

Fort Worth, TX · On-site

The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services across the organization through an enterprise Service Desk. This role will focus on service quality ...

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All JobsIt Service Jobs

It Service information

See salary details

$26.5K

$104.1K

$159.5K

How much do it service jobs pay per year?

As of Jun 17, 2026, the average yearly pay for it service in the United States is $104,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What qualifications do I need for IT support?

IT support roles typically require a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in computer science, information technology, or related fields. Relevant skills include knowledge of operating systems, hardware troubleshooting, and customer service, often supported by certifications such as CompTIA A+ or Network+. Strong problem-solving abilities and familiarity with common tools like ticketing systems are also important.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT Service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What jobs pay $10,000 a month without a degree?

In IT services, roles such as cybersecurity consultants, cloud solutions architects, and network engineers can earn $10,000 or more per month, often requiring specialized skills, certifications, and experience rather than a formal degree. These positions typically involve working with advanced technology, managing infrastructure, or providing consulting services in high-demand areas.

What careers are in the IT field?

Careers in the IT field include roles such as network administrators, cybersecurity analysts, software developers, systems analysts, and IT support specialists. These positions often require knowledge of programming, networking, security protocols, and certifications like CompTIA or Cisco. The IT industry offers opportunities in various environments, including corporate, healthcare, and government sectors.

What are the key skills and qualifications needed to thrive as an IT Service professional, and why are they important?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

Which IT job is the highest paid?

Chief Information Officer (CIO) and Chief Technology Officer (CTO) are among the highest-paid IT roles, often earning six-figure salaries or more depending on the industry and company size. These executive positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.
More about It Service jobs
What cities are hiring for It Service jobs? Cities with the most It Service job openings:
What are the most commonly searched types of It Service jobs? The most popular types of It Service jobs are:
What states have the most It Service jobs? States with the most job openings for It Service jobs include:
It Service jobs near you
IT Service Manager

IT Service Manager

Robert Half

Peridot, AZ • On-site

$43.54 - $50.41/hr

Temporary

Posted yesterday

Job description

We are looking for an experienced IT Service Manager to lead service delivery operations and strengthen the quality, consistency, and responsiveness of IT support in Arizona. This contract opportunity is ideal for someone who can balance strategic service management with hands-on operational leadership while fostering a strong customer-focused culture. The role will guide service desk performance, refine IT service processes, and ensure IT support activities align with organizational priorities.
Responsibilities:
• Lead daily IT support operations, providing direction to service desk leadership and staff to maintain dependable and responsive technology services.
• Manage high-impact or sensitive incidents, coordinating escalations and resolution efforts when issues require advanced oversight.
• Design, implement, and enhance IT service management practices to improve efficiency, service quality, and user satisfaction.
• Oversee core service management disciplines such as incident handling, problem resolution, change control, request fulfillment, and knowledge sharing.
• Track service levels, operational performance, and key metrics, then communicate results and recommendations to support informed decision-making.
• Analyze ticket patterns, support outcomes, and workflow effectiveness to identify areas for continuous improvement across IT operations.
• Ensure accurate documentation, issue tracking, escalation procedures, and configuration-related records are maintained in line with established standards.
• Support change review activities and participate in governance processes that help reduce service disruption and operational risk.
• Coordinate workload distribution and service request execution to keep front-line support activities organized, timely, and customer-centered.• At least 3 years of experience supervising help desk teams and IT operations functions.
• Bachelor’s degree in Information Technology or a related discipline; an advanced degree is preferred.
• IT service management foundation certification is preferred.
• Working knowledge of Active Directory and configuration management practices.
• Experience supporting environments that include backup technologies, Cisco technologies, and computer hardware.
• Strong ability to lead teams, manage escalations, and improve service delivery processes.
• Comfortable using metrics, service levels, and performance indicators to guide operational improvements.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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