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It Service Jobs (NOW HIRING)

Axos Bank

IT - Service Delivery Manager

San Diego, CA · On-site

$95K - $115K/yr

About This Job As our IT - Service Delivery Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our organization's IT services. You will be responsible for ...

Tech Marketing

IT Service Desk lead

Durham, NC

IT Service Desk Lead This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing. US IT Solutions work along with its ...

Insight Global

IT Service Specialist

Charlotte, NC · On-site

$65K - $85K/yr

Support and ensuring delivery of IT services to the business so that end users can accomplish business tasks * Triage issues and service requests via phone, e-mail or service desk ticketing system

CBRE

Union IT Service Tech

Fremont, CA · On-site

$43.08/hr

Position- IT Service Technician About the Role: The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is ...

CBRE

Union IT Service Tech

Fremont, CA · On-site

$43.08/hr

Position- IT Service Technician About the Role: The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is ...

CBRE

Union IT Service Tech

Lathrop, CA · On-site

$43.08/hr

Position- IT Service Technician About the Role: The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is ...

Hitachi, Ltd.

IT Service Delivery Manager

Alamo, TN · On-site

This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...

Cosm

IT Service Technician

Detroit, MI · On-site

Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems * Familiar with IT security systems, procedures, and ...

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All JobsIt Service Jobs

It Service information

See salary details

$26.5K

$104.1K

$159.5K

How much do it service jobs pay per year?

As of Jun 18, 2026, the average yearly pay for it service in the United States is $104,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What qualifications do I need for IT support?

IT support roles typically require a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in computer science, information technology, or related fields. Relevant skills include knowledge of operating systems, hardware troubleshooting, and customer service, often supported by certifications such as CompTIA A+ or Network+. Strong problem-solving abilities and familiarity with common tools like ticketing systems are also important.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT Service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What jobs pay $10,000 a month without a degree?

In IT services, roles such as cybersecurity consultants, cloud solutions architects, and network engineers can earn $10,000 or more per month, often requiring specialized skills, certifications, and experience rather than a formal degree. These positions typically involve working with advanced technology, managing infrastructure, or providing consulting services in high-demand areas.

What careers are in the IT field?

Careers in the IT field include roles such as network administrators, cybersecurity analysts, software developers, systems analysts, and IT support specialists. These positions often require knowledge of programming, networking, security protocols, and certifications like CompTIA or Cisco. The IT industry offers opportunities in various environments, including corporate, healthcare, and government sectors.

What are the key skills and qualifications needed to thrive as an IT Service professional, and why are they important?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

Which IT job is the highest paid?

Chief Information Officer (CIO) and Chief Technology Officer (CTO) are among the highest-paid IT roles, often earning six-figure salaries or more depending on the industry and company size. These executive positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.
More about It Service jobs
What cities are hiring for It Service jobs? Cities with the most It Service job openings:
What are the most commonly searched types of It Service jobs? The most popular types of It Service jobs are:
What states have the most It Service jobs? States with the most job openings for It Service jobs include:
It Service jobs near you
Information Technology Service Desk

Information Technology Service Desk

IT Solutions

Denver, CO • On-site

Full-time

Posted 9 days ago

Job description

Job Summary:
IT Solutions is a fast-growing Managed Service Provider specializing in high-end technology solutions for small and mid-market businesses. They are seeking a Senior Technician, Managed Services to support multiple clients, handle inbound and escalated inquiries, and provide excellent customer service while troubleshooting technical issues.
Responsibilities:
• Monitor and troubleshoot incidents based on established documentation to identify the nature and resolution of problems and perform incident escalation as needed.
• Responsible for solving escalated tickets and providing customer service for clients with complex issues in a timely fashion.
• Must have excellent troubleshooting skills, be able to triage a customer's issue based on the response catalogue, getting to the root of the problem in a timely matter and document issue(s).
• Provide hardware/software support, documentation, support logs and other related information throughout the troubleshooting process.
• Adhere to response catalogue and established team processes and ensure consistent services across all tickets and issues.
• Interacts and works directly with internal teams and vendors to escalate technical concerns, provide customer updates, and drive incidents to resolution.
• Provide support to end users with an enthusiastic attitude to analyze, troubleshoot and resolve issues to customer's satisfaction.
• Lead and mentor junior technicians, providing training and guidance to develop their technical skills and knowledge.
• Coordinate with cross-functional teams to ensure seamless project execution, from planning through to completion, while adhering to budget and time constraints.
• Emergency onsite for local clients when required.
Qualifications:
Required:
• Bachelor's Degree, or equivalent level of experience in related field
• 3 years in a helpdesk role, triaging reported issues and incidents by customers.
• 2+ years’ work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
• Experience managing or troubleshooting all Windows desktop and Windows Server (2012-Current) versions.
• Experience managing or troubleshooting with Office 365 Exchange online and Microsoft Exchange 2013-Current.
• Experience with any of the following firewalls and remote access VPNs: Cisco AnyConnect, Meraki, Sonicwall, Fortinet, etc.
• Experience with a ticketing system, such as ConnectWise Manage
• Strong oral and written communication skills
• Effective time management and multi-tasking skills
• Maintains the ability to stay organized and be detail-oriented
• Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
• Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
• Knowledge of remote management tools
• Ability to troubleshoot and configure workstations and hardware such as: printers, laptops, etc.
• Ability to lift at least 50 pounds
Preferred:
• Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred
• CompTIA A+ certification, Microsoft Windows certification and/or Apple Mac OS certification a plus.
Company:
With 30 years of experience as a trusted managed services provider, we're your dedicated partner in navigating the complex world of technology, so you can focus on growing your business. Founded in 1994, the company is headquartered in Washington, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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