This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
IT Service Delivery Manager
Alamo, TN · On-site
This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
IT Service Delivery Manager
Alamo, TN · On-site
This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
Be Seen First
IT Service Desk Analyst
Chattanooga, TN · On-site
$39K - $59K/yr
The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving customers with issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide effective end user support and ...
Quick apply
Be Seen First
IT Service Desk Analyst
Chattanooga, TN · On-site
$39K - $59K/yr
The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving customers with issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide effective end user support and ...
IT Services Technician
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Services Technician
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Services Technician
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Services Technician
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Services Technician
Memphis, TN · On-site
$61K - $91K/yr
This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...
IT Service Desk Agent
$16.50 - $21.25/hr
The IT Service Desk Agent provides first-level technical support to students, faculty, staff, and other authorized users. This position serves as a primary point of contact for technology-related ...
IT Service Desk Agent
$16.50 - $21.25/hr
The IT Service Desk Agent provides first-level technical support to students, faculty, staff, and other authorized users. This position serves as a primary point of contact for technology-related ...
IT Specialist
Cookeville, TN · On-site
We are seeking an experienced IT Specialist to provide frontline technical support for enterprise ... service. Responsibilities : • Provide onsite and remote technical support for desktops, laptops ...
IT Specialist
Cookeville, TN · On-site
We are seeking an experienced IT Specialist to provide frontline technical support for enterprise ... service. Responsibilities : • Provide onsite and remote technical support for desktops, laptops ...
Manager, IT Services
Nashville, TN · Hybrid
$100K - $134K/yr
Experience managing ITSM workflows and SLA configuration in Jira Service Management or equivalent. * Demonstrated experience designing or deploying AI-driven IT service automation ticket triage ...
Manager, IT Services
Nashville, TN · Hybrid
$100K - $134K/yr
Experience managing ITSM workflows and SLA configuration in Jira Service Management or equivalent. * Demonstrated experience designing or deploying AI-driven IT service automation ticket triage ...
Director, IT Service Delivery
Goodlettsville, TN · On-site
$198K/yr
A viable candidate for this position has deep expertise in service management, IT operations management, business management, and internal entrepreneurship, and a broad awareness of IT infrastructure ...
Director, IT Service Delivery
Goodlettsville, TN · On-site
$198K/yr
A viable candidate for this position has deep expertise in service management, IT operations management, business management, and internal entrepreneurship, and a broad awareness of IT infrastructure ...
A viable candidate for this position has deep expertise in service management, IT operations management, business management, and internal entrepreneurship, and a broad awareness of IT infrastructure ...
A viable candidate for this position has deep expertise in service management, IT operations management, business management, and internal entrepreneurship, and a broad awareness of IT infrastructure ...
Sr IT Service Desk Technician
Clinton, TN · On-site
$100K - $125K/yr
Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...
Sr IT Service Desk Technician
Clinton, TN · On-site
$100K - $125K/yr
Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...
IT Service Management Lead
Memphis, TN · On-site
... technology services and support to the client's business users. Skill Requirements for Lead (on ... As-Is writer Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703 ...
IT Service Management Lead
Memphis, TN · On-site
... technology services and support to the client's business users. Skill Requirements for Lead (on ... As-Is writer Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703 ...
Sr IT Service Desk Technician
$100K - $125K/yr
Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...
Sr IT Service Desk Technician
$100K - $125K/yr
Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...
Senior Manager, IT Service Delivery Employment Type: Full Time Compensation: Commensurate with experience Full Time | Mid‑Senior Level | Onsite Hybrid | Competitive Compensation FocusPoint is ...
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Senior Manager, IT Service Delivery Employment Type: Full Time Compensation: Commensurate with experience Full Time | Mid‑Senior Level | Onsite Hybrid | Competitive Compensation FocusPoint is ...
Director IT Operations
Brentwood, TN · On-site
The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost-effective, and demonstrably improving over time, measured by service levels, employee experience ...
Director IT Operations
Brentwood, TN · On-site
The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost-effective, and demonstrably improving over time, measured by service levels, employee experience ...
... IT service delivery, system uptime, project delivery, security posture, and ROI on technology investments. • Ensure seamless integration between internal IT platforms and any product-related ...
... IT service delivery, system uptime, project delivery, security posture, and ROI on technology investments. • Ensure seamless integration between internal IT platforms and any product-related ...
... e delivery, system uptime, project delivery, security posture, and ROI on technology investments. · Ensure seamless integration between internal IT platforms and any product-related systems or ...
Quick apply
... e delivery, system uptime, project delivery, security posture, and ROI on technology investments. · Ensure seamless integration between internal IT platforms and any product-related systems or ...
Establish and track key performance metrics (KPIs) for IT service delivery, system uptime, project delivery, security posture, and ROI on technology investments. Ensure seamless integration between ...
Establish and track key performance metrics (KPIs) for IT service delivery, system uptime, project delivery, security posture, and ROI on technology investments. Ensure seamless integration between ...
The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost-effective, and demonstrably improving over time, measured by service levels, employee experience ...
Quick apply
The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost-effective, and demonstrably improving over time, measured by service levels, employee experience ...
It Service information
See Tennessee salary details
$24.1K - $35K
1% of jobs
$35K - $46K
3% of jobs
$46K - $57K
3% of jobs
$57K - $67.9K
7% of jobs
$75.1K is the 25th percentile. Wages below this are outliers.
$67.9K - $78.9K
16% of jobs
The median wage is $87.4K / yr.
$78.9K - $89.9K
25% of jobs
$89.9K - $100.9K
11% of jobs
$100.9K - $111.8K
8% of jobs
$112.1K is the 75th percentile. Wages above this are outliers.
$111.8K - $122.8K
11% of jobs
$122.8K - $133.8K
9% of jobs
$133.8K - $144.8K
5% of jobs
$24.1K
$94.5K
$144.8K
How much do it service jobs pay per year?
As of Aug 31, 2026, the average yearly pay for it service in Tennessee is $94,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $117,100.00 per year, depending on experience, location, and employer.
What are IT services?
IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.
What are the key skills and qualifications needed to thrive as an IT service professional?
To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.
What are some common challenges faced by IT service professionals, and how can they be addressed?
IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.
What is the difference between It Service vs Network Administrator?
| Aspect | It Service | Network Administrator |
|---|---|---|
| Required Certifications | ITIL, CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Support centers, client sites, internal IT teams | Data centers, corporate offices, network operation centers |
| Employer & Industry Usage | IT service providers, corporate IT departments | Large organizations, telecom companies, ISPs |
| Common Search & Comparison | Yes | Yes |
While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.
What are the most commonly searched types of It Service jobs in Tennessee?
The most popular types of It Service jobs in Tennessee are:
What are popular job titles related to It Service jobs in Tennessee?
For It Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Service jobs in Tennessee look for?
The top searched job categories for It Service jobs in Tennessee are:
What cities in Tennessee are hiring for It Service jobs?
Cities in Tennessee with the most It Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Job description
Location:
Alamo, Tennessee, United States of AmericaJob ID:
R0123058Date Posted:
2026-04-02Company Name:
HITACHI ENERGY USA INCProfession (Job Category):
IT, Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
In this highly visible role, you'll guide endtoend IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.
You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.
This is a fulltime, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How you'll make an impact
Lead IT service delivery for assigned factory sites
Serve as the primary IT escalation point for the business
Ensure effective ticket management, triage, and resolution
Deliver and support onsite IT infrastructure and applications
Oversee local IT governance, security, and cybersecurity response
Manage IT demand intake and prioritize business requirements
Lead IT build and improvement projects at site level
Coordinate IT vendors and global delivery teams
Plan and control site IT budget and costs
Enable secure machine and network connectivity
Your background
Bachelor's degree in Computer Science, Engineering, or equivalent experience
5+ years of experience in Information Technology
2+ years in an IT leadership or management role
Experience supporting manufacturing or industrial environments
Project management experience for complex initiatives
Strong communication skills in English; additional local language skills valued
Tools
MS Office products including Excel, Word, SharePoint, Teams, and Outlook
ServiceNow (SNOW) Enterprise IT Management Platform
Microsoft DevOps and Microsoft Azure
SAP S/4HANA
Information, Data & Analytics, and Business Intelligence solutions
More about us
Be part of Hitachi Energy, a global leader accelerating the energy transition
Grow your career through international collaboration and development programs
Work in a purposedriven organization committed to innovation and sustainability
What We Offer
Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
Retirement Savings - 401(k) with company match and additional contributions
Paid Time Off - Flexible PTO, paid holidays
Professional Growth - Tuition reimbursement and continuous learning programs
Family Support - Parental leave, adoption assistance, and fertility benefits
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
About Hitachi Vantara
Sourced by ZipRecruiter
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2017