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It Service Jobs in Tennessee (NOW HIRING)

Hitachi

IT Service Delivery Manager

Alamo, TN

This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...

Hitachi, Ltd.

IT Service Delivery Manager

Alamo, TN · On-site

This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...

Pioneer Technology

Be Seen First

IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

The IT Service Desk Analyst serves as a phone and email contact for assisting and resolving customers with issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide effective end user support and ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...

New

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN

$61K - $91K/yr

This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...

New

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...

New

IntelliPro

IT Specialist

Cookeville, TN · On-site

We are seeking an experienced IT Specialist to provide frontline technical support for enterprise ... service. Responsibilities : • Provide onsite and remote technical support for desktops, laptops ...

Billtrust US Careers

Manager, IT Services

Nashville, TN · Hybrid

$100K - $134K/yr

Experience managing ITSM workflows and SLA configuration in Jira Service Management or equivalent. * Demonstrated experience designing or deploying AI-driven IT service automation ticket triage ...

Billtrust

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

The Manager, IT Services is responsible for overseeing desktop support and endpoint management ... self-service • use AI tools to analyze support trends, surface operational insights, and ...

Techmer

Sr IT Service Desk Technician

Clinton, TN · On-site

$100K - $125K/yr

Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...

Techmer

Sr IT Service Desk Technician

Clinton, TN

$100K - $125K/yr

Clinton, Tennessee, United States Salary Pay Range $100,000-125,000 Position Summary Techmer PM is seeking a Senior IT Service Desk Engineer to provide exceptional technical support while helping ...

TecTammina

IT Service Management Lead

Memphis, TN · On-site

... technology services and support to the client's business users. Skill Requirements for Lead (on ... As-Is writer Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703 ...

Billtrust US Careers

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

Experience managing ITSM workflows and SLA configuration in Jira Service Management or equivalent. * Demonstrated experience designing or deploying AI-driven IT service automation ticket triage ...

Monogram Health, Inc.

Director IT Operations

Brentwood, TN · On-site

$120 - $160/hr

The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost‑effective, and demonstrably improving over time, measured by service levels, employee experience ...

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All JobsIt Service JobsIt Service Jobs in Tennessee

It Service information

See Tennessee salary details

$24.1K

$94.5K

$144.8K

How much do it service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it service in Tennessee is $94,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $117,100.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.
What are the most commonly searched types of It Service jobs in Tennessee? The most popular types of It Service jobs in Tennessee are:
What are popular job titles related to It Service jobs in Tennessee? For It Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Service jobs in Tennessee look for? The top searched job categories for It Service jobs in Tennessee are:
What cities in Tennessee are hiring for It Service jobs? Cities in Tennessee with the most It Service job openings:
It Service jobs near you
Infographic showing various It Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,469 per year, or $45.4 per hour.

IT Service Delivery Manager

Hitachi

Alamo, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Location:

Alamo, Tennessee, United States of America

Job ID:

R0123058

Date Posted:

2026-04-02

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.

In this highly visible role, you'll guide endtoend IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.

You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.

This is a fulltime, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How you'll make an impact

  • Lead IT service delivery for assigned factory sites

  • Serve as the primary IT escalation point for the business

  • Ensure effective ticket management, triage, and resolution

  • Deliver and support onsite IT infrastructure and applications

  • Oversee local IT governance, security, and cybersecurity response

  • Manage IT demand intake and prioritize business requirements

  • Lead IT build and improvement projects at site level

  • Coordinate IT vendors and global delivery teams

  • Plan and control site IT budget and costs

  • Enable secure machine and network connectivity

Your background

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience

  • 5+ years of experience in Information Technology

  • 2+ years in an IT leadership or management role

  • Experience supporting manufacturing or industrial environments

  • Project management experience for complex initiatives

  • Strong communication skills in English; additional local language skills valued

Tools

  • MS Office products including Excel, Word, SharePoint, Teams, and Outlook

  • ServiceNow (SNOW) Enterprise IT Management Platform

  • Microsoft DevOps and Microsoft Azure

  • SAP S/4HANA

  • Information, Data & Analytics, and Business Intelligence solutions

More about us

  • Be part of Hitachi Energy, a global leader accelerating the energy transition

  • Grow your career through international collaboration and development programs

  • Work in a purposedriven organization committed to innovation and sustainability

What We Offer

  • Comprehensive Health Coverage - Medical, dental, vision, and prescription plans

  • Retirement Savings - 401(k) with company match and additional contributions

  • Paid Time Off - Flexible PTO, paid holidays

  • Professional Growth - Tuition reimbursement and continuous learning programs

  • Family Support - Parental leave, adoption assistance, and fertility benefits

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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