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It Service Jobs in Alabama (NOW HIRING)

BAE Systems USA

IT Service Coordinator

Anniston, AL · On-site

$62K - $99K/yr

It Service Coordinator The IT Service Coordinator provides coordination and collaboration support for requested and required IT support services. This position is highly publicly visible involving ...

New

HC3

IT Service Desk Analyst I

Birmingham, AL · On-site

Purpose The IT Service Desk Analyst I supports HC3 operations by providing front-line technical assistance to employees and clients and ensuring reliable access to systems and technology. This role ...

New

Lear Corporation

IT Supervisor - Plant

Ashford, AL · On-site

$86K - $105K/yr

You lead IT service delivery for a manufacturing plant, ensuring all production-critical systems are available, secure, and performing reliably. This role sits at the intersection of IT, operations, ...

Amtis

IT Operations Manager

Birmingham, AL · On-site

£62K - £70K/yr

This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a ...

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All JobsIt Service JobsIt Service Jobs in Alabama

It Service information

See Alabama salary details

$24K

$94.3K

$144.6K

How much do it service jobs pay per year?

As of Aug 22, 2026, the average yearly pay for it service in Alabama is $94,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $116,900.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the most commonly searched types of It Service jobs in Alabama?

The most popular types of It Service jobs in Alabama are:

What are popular job titles related to It Service jobs in Alabama?

For It Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching It Service jobs in Alabama look for?

The top searched job categories for It Service jobs in Alabama are:

It Service jobs near you
Infographic showing various It Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $94,341 per year, or $45.4 per hour.

IT Service Coordinator

BAE Systems USA

Anniston, AL • On-site

$62K - $99K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description

It Service Coordinator

The IT Service Coordinator provides coordination and collaboration support for requested and required IT support services. This position is highly publicly visible involving face-to-face interaction with end users, the customer and IT staff. The IT Service Coordinator is a prominent role that is essential to the successful management and facilitation of IT support and service requests.

Duties and Responsibilities:

  • Reviewing, monitoring, organizing, maintaining, updating and assigning work orders/service ticket requests with ServiceNow or comparable work order system.
  • Creating and managing user accounts with Microsoft Active Directory.
  • Serving as tier-1 support by assisting users with requests that do not require a higher level of technical hands-on support.
  • Providing trend analysis reporting by tracking reported issues and observing related trends and reporting findings to management and team.
  • Communicating with third-party product/vendor support personnel.
  • Other related duties as assigned and required.

Required Education, Experience, & Skills:

  • Associate Degree or higher in IT-related field preferred or comparable work experience
  • 3+ years proven work experience in IT-related service and support
  • 2+ years working experience with Microsoft Active Directory.
  • 2+ years working experience with ServiceNow or comparable work order system

Pay Information Full-Time Salary Range: $62180 - $99489 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

What BAE Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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