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Verizon Tech Support Jobs (NOW HIRING)

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... Partner with product, support, marketing, sales, and operations to lead the launch and release ...

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Verizon Tech Support information

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$27K

$43.5K

$66K

How much do verizon tech support jobs pay per year?

As of Jun 8, 2026, the average yearly pay for verizon tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a Verizon Tech Support job?

A Verizon Tech Support job involves assisting customers with technical issues related to Verizon's services, such as internet, phone, and wireless connectivity. Support representatives troubleshoot problems, guide customers through solutions, and escalate complex issues when needed. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone in Verizon Tech Support?

A typical day for a Verizon Tech Support team member involves responding to customer inquiries and technical issues via phone, chat, or email, diagnosing problems with network connectivity or devices, and guiding customers through solutions. You’ll often collaborate with teammates and other departments to resolve complex cases and ensure customer satisfaction. Additional responsibilities may include documenting interactions, following up on ongoing support tickets, and staying current with evolving technologies and company procedures. This fast-paced environment provides valuable hands-on technical experience and opportunities to develop customer service and troubleshooting skills.

What are the key skills and qualifications needed to thrive in the Verizon Tech Support position, and why are they important?

To thrive as a Verizon Tech Support representative, you need a solid understanding of telecommunications systems, troubleshooting methods, and customer support practices, generally demonstrated by relevant experience or education in IT or technical support. Familiarity with CRM platforms, diagnostic software, and ticketing systems is often required, and certifications like CompTIA A+ or equivalent can be advantageous. Strong communication, patience, and problem-solving skills set top candidates apart, particularly when handling complex or escalated customer issues. These abilities ensure prompt, helpful resolutions for customers and contribute to a high standard of service in a fast-paced technical environment.

More about Verizon Tech Support jobs
What cities are hiring for Verizon Tech Support jobs? Cities with the most Verizon Tech Support job openings:
What are the most commonly searched types of Verizon Tech Support jobs? The most popular types of Verizon Tech Support jobs are:
What states have the most Verizon Tech Support jobs? States with the most job openings for Verizon Tech Support jobs include:
Infographic showing various Verizon Tech Support job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

$63K - $102K/yr

Full-time

Posted yesterday


Job description

Overview

Cellular Sales is Growing!

Average and High-End Sales Consultants earn $63,000–$102,000 +/ year

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.

Why Join Cellular Sales

Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.

What We Offer

We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us:

  • Life-Changing Income: The highest commissions in the industry
  • First rate health benefits: Including health/vision/dental, and life insurance.
  • Security for your future: 401(k) with ROTH option to save for retirement.
  • Performance Incentives: Top performers receive trips, gifts, and prizes.
  • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
  • Advancement Opportunities: We promote from within and encourage growth
  • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
  • Community Involvement: Impact the lives of people where you live through local events and volunteering

Responsibilities

As a sales Consultant, you will service the customer’s needs, make recommendations based on their specifications.

  • Develop new consumer and business accounts
  • Provide outstanding service during and after the sale
  • Recommend changes in products and services
  • Stay current on the newest technology products and services

What We Are Looking For

  • Driven, enthusiastic people with a positive attitude
  • Willingness to learn and utilize proven techniques to grow your business
  • Effective verbal, written, and interpersonal skills
  • Self-motivated to successfully manage responsibilities
  • Strong negotiating and follow-up skills
  • Understanding of new technology products and services

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk.

Opportunity awaits, apply today!

For seven of the last eight years, Cellular Sales has received the Inc. 5000 award for being one of the fastest-growing privately held companies in the country. We are the largest retail provider of Verizon products in the United States, employ over 6,000 team members, and operate more than 750 locations in 41 states. As Verizon’s most respected retail channel, we will continue to develop existing territories while also expanding into new regions.

We have built our reputation as the industry leader by employing the best and the brightest Sales Professionals. If you want to be part of a winning sales team that serves its customers and its community, enjoy teaching others to use the newest technology, and are highly driven to succeed, then we are looking for you!

Responsibilities

As a Sales Consultant, you will greet customers in our stores, ascertain what each individual needs and make recommendations based on their specifications.

  • Develop new consumer and business accounts
  • Provide outstanding service during and after the sale
  • Recommend changes in products and services
  • Stay current on the newest technology products and services

Benefits

At Cellular Sales, we recognize how critical our team’s hard work and dedication are in providing our customers with the best possible service! We are proud to offer our Sales Consultants competitive individual and family benefit options.

  • Dynamic team environment
  • Flexible scheduling
  • Highest commissions in the industry
  • Professional training and mentoring program
  • National and regional marketing campaigns
  • Medical insurance including Health Savings and Flexible Spend accounts
  • Accident and life insurance
  • 401(k)

Requirements:

  • Positive attitude
  • Valid driver’s license required to ensure reliable transportation to multiple locations within the area
  • 2 years of related experience
  • Effective verbal, written and interpersonal skills
  • Strong negotiating and follow-up skills
  • Self-motivated
  • Understanding of new technology products and services
  • Willingness to utilize proven techniques to increase your sales funnel lead count

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