New York, NY · Remote
$13 - $14/hr
Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...
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New York, NY · Remote
$13 - $14/hr
Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...
Provide phone, email, and remote technical support for UAV platforms, sensors, software applications, and associated workflows. * Diagnose and resolve hardware, software, connectivity, configuration ...
Provide phone, email, and remote technical support for UAV platforms, sensors, software applications, and associated workflows. * Diagnose and resolve hardware, software, connectivity, configuration ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Virginia, IL · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Virginia, IL · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Technical Support Manager Preferred Skills and Qualifications: * Associates degree or two years college * Has experience working in a remote environment. * Experience in Point-of-Sale hardware and ...
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Technical Support Manager Preferred Skills and Qualifications: * Associates degree or two years college * Has experience working in a remote environment. * Experience in Point-of-Sale hardware and ...
OR · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
OR · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
Walnut Bottom, PA · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Walnut Bottom, PA · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Canada, KY · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Canada, KY · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Tennessee, IL · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Tennessee, IL · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
$70K - $90K/yr
A remote Aircraft Maintenance Publications Writer job is available through Belcan supporting an ... technical information and manage review cycles - Perform tasks assigned by team leads and project ...
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$70K - $90K/yr
A remote Aircraft Maintenance Publications Writer job is available through Belcan supporting an ... technical information and manage review cycles - Perform tasks assigned by team leads and project ...
$38 - $40/hr
Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 ...
$38 - $40/hr
Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 ...
Iowa, LA · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Iowa, LA · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
$38 - $40/hr
Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 ...
$38 - $40/hr
Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 ...
Two Harbors, MN · Remote
$30/hr
This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...
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Two Harbors, MN · Remote
$30/hr
This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...
Two Harbors, MN · Remote
$30/hr
This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...
Quick apply
Two Harbors, MN · Remote
$30/hr
This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...
Santa Ana, CA · Remote
$50 - $55/hr
We are seeking an experienced Technical Recruiter to support our client's Experienced Professional ... Location: remote * Compensation: This job is expected to pay about $50-55/hr * No Visa Sponsorship ...
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Santa Ana, CA · Remote
$50 - $55/hr
We are seeking an experienced Technical Recruiter to support our client's Experienced Professional ... Location: remote * Compensation: This job is expected to pay about $50-55/hr * No Visa Sponsorship ...
New Hampshire, OH · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
New Hampshire, OH · On-site +1
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Minneapolis, MN · On-site +1
$15.75 - $20/hr
Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support: * Support new employee onboarding and offboarding IT needs * Provide end-user desktop support and ...
Minneapolis, MN · On-site +1
$15.75 - $20/hr
Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support: * Support new employee onboarding and offboarding IT needs * Provide end-user desktop support and ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Remote Technical Support | Remote Customer Service Representative |
|---|---|---|
| Required Skills | Technical knowledge, troubleshooting, hardware/software support | Communication skills, problem-solving, product knowledge |
| Certifications | CompTIA A+, Network+, or similar technical certifications | Customer service certifications or training often preferred |
| Work Environment | Support tickets, remote diagnostics, technical issue resolution | Handling customer inquiries, order processing, general support |
| Industry Usage | IT, tech companies, hardware/software providers | Retail, telecom, service industries |
Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.
Cities with the most Remote Technical Support job openings:
The most popular types of Technical Support jobs are:
States with the most job openings for Remote Technical Support jobs include:
The top searched job categories for Remote Technical Support jobs are:
New York, NY • Remote
$13 - $14/hr
Contractor
Medical, Dental, Vision
Posted 7 days ago
BCforward is currently seeking a highly motivated Call Center Representative for an opportunity!
Job Title: Call Center Representative (Technical Support)
Location: Remote
Duration: 6 Months (Possibility of Extension)
Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)
Job Type: Contract
Pay Rate: $14/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.
Responsibilities:
Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.
Record calls in account history with inquiry results and initiate required confirmations.
Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Use help desk software and telephone technology to log, track, and resolve tickets per procedure.
Required Skills & Qualifications:
High school diploma or G.E.D.
One or more years of customer service or other telephone experience.
Experience working with organizational functions and personnel.
Proficiency with computer software and telephone technology.
Skilled in the use of help desk software, including experience with a Technical Help Desk.
Preferred Skills:
Basic business and analytical problem-solving skills.
Clear written and verbal communication skills.
Ability to follow oral and written directions.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Sourced by ZipRecruiter
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
