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Remote Technical Support Jobs in Houston, TX (NOW HIRING)

Atlas Copco

Technical Support Engineer

Houston, TX ยท On-site +1

Your role As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel ...

Aveva

Technical Support Engineer

Houston, TX ยท On-site +1

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up ... remote. The working arrangement for this position will be confirmed during the hiring process.

ABB

VFD Technical Support Specialist

Houston, TX ยท Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Zund America

Field Service Technician I

Houston, TX ยท Remote

This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...

Drew Marine

Technical Service Engineer I

Houston, TX ยท Remote

Supported by a worldwide network of service engineers and a global supply chain delivering to more ... The Service Engineer I is responsible for providing ocean going vessels with on-site and remote ...

NABORS

MPD ENGINEER II

Houston, TX ยท Remote

Experience preparing technical reports, operational procedures, KPIs, daily cost support, and project documentation. * Ability to provide remote support during extended or irregular hours, including ...

KEYENCE

Field Application Engineer '27

The Woodlands, TX ยท On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Texas Technology Group

Be Seen First

Remote IT Support Technician (Microsoft 365)

Houston, TX ยท Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... What we're looking for Required : * 2+ years providing technical support in an IT services, help ...

Fulfillment IQ

Technical MATM Consultant

Houston, TX ยท Remote

Technical MATM Consultant Job Location: Atlanta, GA ( Remote) Job Type: Contract, 6-9 months to ... with support for skills, leadership, and career progression Flexible Work Remote and hybrid work ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Houston, TX

Remote Technical Support information

See Houston, TX salary details

$13

$24

$42

How much do remote technical support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote technical support in Houston, TX is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.07 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Houston, TX?

The most popular types of Technical Support jobs in Houston, TX are:

What are popular job titles related to Remote Technical Support jobs in Houston, TX?

For Remote Technical Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Houston, TX look for?

The top searched job categories for Remote Technical Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Technical Support jobs?

Cities near Houston, TX with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,740 per year, or $24.9 per hour.

Technical Support Analyst

League City, TX โ€ข Remote

Scanning Solutions
1 - 10 employees
Learn more about Scanning Solutionsexternal

$28 - $39/hr

Full-time

Posted 10 days ago

Job description

This is a remote position.

Scanning Solutions is seeking a Technical Support Analyst to assist customers and internal teams with software and technology-related questions. The Technical Support Analyst will troubleshoot application issues, investigate reported problems, provide clear technical guidance, document resolutions, and coordinate with the appropriate teams when additional assistance is required.

This position is designed for a dependable and analytical professional who enjoys solving technology-related problems and helping users have a positive experience with business software.


Requirements
* High school diploma or equivalent required; technical education or certification is a plus.
* Previous technical support, help desk, software, or customer service experience is preferred but not required.
* Strong problem-solving and analytical abilities.
* Comfortable learning new software applications and technology systems.
* Strong written and verbal communication skills.
* Strong attention to detail and documentation skills.
* Ability to manage multiple requests and prioritize assignments.
* Ability to work independently while collaborating with internal teams.
* Reliable internet connection and a suitable remote work environment.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional and technical development opportunities.
* Collaborative and supportive work environment.
* Opportunities to gain experience with business software and technology solutions.
* Additional company benefits may be available based on eligibility and employment status.