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Remote Technical Support Jobs in Houston, TX (NOW HIRING)

Technical Sales Engineer

Houston, TX · Remote

$127K - $191K/yr

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... Provide pre-sale and value-add post sale support to OEMs on product applications. Drive ...

Technical Sales Engineer

Houston, TX · Remote

$127K - $191K/yr

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

The Technical Director is a leadership and operational role focused on driving scalability ... engineering support. * Manage performance, alignment, and communication across a remote ...

Remote Duration: 12+ Month Contract Responsible for creating and managing solutions using Microsoft ... Technical Support : Provide ongoing technical support and training to users to ensure they can ...

Track and maintain bugs/findings during the implementation using JIRA. * Assist in client business process review sessions (on-site or remote), provide support for any in-scope technical requirements ...

Showing results 21-40

Remote Technical Support information

See Houston, TX salary details

$13

$24

$42

How much do remote technical support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote technical support in Houston, TX is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.07 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Houston, TX?

The most popular types of Technical Support jobs in Houston, TX are:

What are popular job titles related to Remote Technical Support jobs in Houston, TX?

For Remote Technical Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Houston, TX look for?

The top searched job categories for Remote Technical Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Technical Support jobs?

Cities near Houston, TX with the most Remote Technical Support job openings:

Infographic showing various Remote Technical Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,740 per year, or $24.9 per hour.

Technical Sales Engineer

Eaton

Houston, TX • Remote

$127K - $191K/yr

Full-time

Medical, Retirement

Re-posted 9 days ago


Eaton rating

7.8

Company rating: 7.8 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers


Job description

Eaton's Bussmann Division is currently seeking a Technical Sales Engineer. This is a remote position based in the Houston, TX area. Travel up to 40% will be required.

Reporting to the Manager of Field Application Engineering, the role will act as the subject matter expert on overcurrent protection (fuses and fuse accessories) in the Houston region (including SE Louisiana and Mississippi) and develop appropriate materials, articles and presentations and other training aids to achieve the desired sales goals. The Technical Sales Engineer creates and manages demand for Bussmann series products by driving and influencing specifications at the end customer, which includes consulting engineers, design-build contractors, electrical inspectors and original equipment manufacturers (OEMs). Responsibilities include influencing targeted state and local jurisdictions to adopt the latest version of the National Electrical Code (NEC) and working with electrical inspectors to help enforce NEC and Underwriters Laboratories (UL) requirements that help to increase safety and ultimately sales of Bussmann series products.

In this role you will: Influence consulting engineers, design-build contractors, end users, OEMs and electrical design engineers on the benefits of specifying and utilizing Bussmann series products. Train and assist electrical inspectors on the benefits of enforcing NEC sections that are most beneficial for creating demand for Bussmann series products. Assist UL inspectors on the benefits of enforcing portions of UL standards that are most beneficial for creating demand for Bussmann series products.

Train customers on the benefits and application of Bussmann series products related to the proper application per the National Electrical Code. Influence NFPA, IEEE, IAEI, IBEW, NECA, and NJATC members and state / local electrical code members to vote for Division-friendly changes and proposals that create demand for Division products. Develop specification-oriented sales materials, articles and presentations as appropriate.

Identify gaps in the product offering and potential new products and applications. Provide pre-sale and value-add post sale support to OEMs on product applications. Drive specifications at end users that "pull through" Bussmann series products at OEMs that support the end user.

Provide technical product training and updates to both internal and external customers. Establish as the subject matter expert or the "go-to" resource on overcurrent protection in the territory and develop appropriate materials, articles and presentations and other training aids to achieve the desired sales goals. Accumulates and fosters technical knowledge to stay on the cutting edge of expertise.

Coordinates activities with the commercial sales team in the territory and is a strong collaborator. Qualifications: Bachelor's degree in Engineering from an accredited institution Minimum of 5 years experience in technical support, sales and/or engineering No relocation benefit is being offered for this position. Only candidates within the greater Houston area will be considered.

Active Duty Military Service member candidates are exempt from the geographical area limitation. Must possess and maintain a valid, unrestricted driver's license Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications: Bachelor's degree in Electrical Engineering from an accredited institution Professional Engineer (P. Eng.) license Experience with low voltage power systems, industrial control panels, or distribution equipment Position Criteria: Ability to engage in highly technical sales and training activities, strong presentation skills to small and large audiences Ability to work collaboratively across Eaton divisions Highly motivated and proven goal oriented individual capable of working from a home office with minimal supervision Understanding of UL Standards and the National Electrical Code (NFPA70) The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $127,970-191,000

Base salaries are based upon candidate skills, experience, and qualifications; as well as, market and business considerations. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.


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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US