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Remote Technical Support Jobs in Hawaii (NOW HIRING)

Dillon Product Manager

Honolulu, HI ยท Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Remote Relief Pharmacy Technician

Hilo, HI ยท On-site +1

$18 - $22.25/hr

... technical and production aspects of prescription processing, including preparation, counting ... This position supports all KTA Pharmacy locations by providing remote assistance as permitted by ...

Senior Project Manager

Kailua, HI ยท On-site +1

$80K - $120K/yr

This hybrid role is based in Kailua, Hawaii, with flexibility for occasional remote work. The ... We are committed to providing both technical support and industry expertise to simplify the hiring ...

Post Sales Solutions Engineer

Honolulu, HI ยท Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ...

Post Sales Solutions Engineer

Honolulu, HI ยท Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ...

Facility Assessor/Inspector (Remote)

Honolulu, HI ยท On-site +1

$77K - $112K/yr

We draw from more than 20 technical specialties around the globe and are committed to fostering an ... the communities they support. Join a team that has the environment down to a science. Your ...

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Remote Technical Support information

See Hawaii salary details

$14

$27

$46

How much do remote technical support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote technical support in Hawaii is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are popular job titles related to Remote Technical Support jobs in Hawaii? For Remote Technical Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support jobs in Hawaii look for? The top searched job categories for Remote Technical Support jobs in Hawaii are:
Infographic showing various Remote Technical Support job openings in Hawaii as of July 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,290 per year, or $27.1 per hour.

Technical Support/Windows 10 Guru

OREADY LLC

Honolulu, HI โ€ข Remote

$37K - $46K/yr

Contractor

Re-posted 22 days ago


Job description

Company Description

OREADY is a national professional consultancy firm. We primarily provide consulting services for City, County, State, Federal, and Military organizations.

Job Description
  • Job Title: Company Technician
  • Job Description: We are looking for a sharp, bright, and organized individual for Computer Technical Support/Windows 10 Position.
  • Type: Part Time , Work from Home/ Remote
  • General hours: Approximately 6 hours per week
  • Location: You will be picking up the computers on Fridays, servicing the laptops and delivering them to the designated location on Monday
Qualifications

Requirement:

  • Have at least two years of experience with Windows 10 Troubleshooting
  • Valid Driver License and transportation.
  • Be familiar with basic troubleshooting, for example how to diagnose wifi connectivity, and if Windows doesn't boot up
  • A+ or other certifications a plus

Qualifications:

  • Minimum 1 year experience in technical work.
  • "Get things done" Attitude.
  • Be able to track tasks to completion
  • Able to work under time pressure/deadlines.
  • Strong internet skills (Searching online, Internet, Shopping online, etc).
  • Proficient in Excel, Outlook and Word.
  • Legal to Work in the United States and be able to pass background check and screening.
Additional Information

All your information will be kept confidential according to EEO guidelines.