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Remote Root Cause Analysis Jobs (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Working with junior staff to determine root cause analysis of data issues detected and ensuring a ...

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Working with junior staff to determine root cause analysis of data issues detected and ensuring a ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Working with junior staff to determine root cause analysis of data issues detected and ensuring a ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Working with junior staff to determine root cause analysis of data issues detected and ensuring a ...

Eliassen Group

Testing Analyst II

Charlotte, NC · Remote

$30 - $45/hr

Description: On-site charlotte preferred - open to remote in Charlotte, NC Our client seeks a ... The role requires strong root cause analysis to differentiate configuration issues, data issues ...

Eliassen Group

Testing Analyst II

Charlotte, NC · Remote

$30 - $45/hr

Description: On-site charlotte preferred - open to remote in Charlotte, NC Our client seeks a ... The role requires strong root cause analysis to differentiate configuration issues, data issues ...

Ellucian

Senior Site Reliability Engineer

VA · Remote

$58.25 - $77.50/hr

Perform detailed root cause analysis (RCA) and drive permanent resolutions * Partner with ... Professional development opportunities #LI-RB1 #LI-Remote Employment Type: FULL_TIME

Winaxis

IIB Developer

Mobile, AL · Remote

Contract IIB Developer 100% remote, Eastern time zone Candidate 6 months need pure commercial ... Participate in trouble shooting, root cause analysis, and debugging as needed. Work closely with ...

Mondo

Software Developer

Manhattan, NY · Remote

$61 - $66/hr

Remote (EST or CST only - starting at 7am EST) Start Date: ASAP Duration: 6-month contract to ... Perform root cause analysis and API performance optimization * Collaborate with product managers ...

Mondo

Software Developer

Manhattan, NY · Remote

$61 - $66/hr

Remote (EST or CST only - starting at 7am EST) Start Date: ASAP Duration: 6-month contract to ... Perform root cause analysis and API performance optimization * Collaborate with product managers ...

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All JobsRemote Root Cause Analysis Jobs

Remote Root Cause Analysis information

See salary details

$64.5K

$82.5K

$98K

How much do remote root cause analysis jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote root cause analysis in the United States is $82,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Root Cause Analysis Specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.
More about Remote Root Cause Analysis jobs
What cities are hiring for Remote Root Cause Analysis jobs? Cities with the most Remote Root Cause Analysis job openings:
What are the most commonly searched types of Root Cause Analysis jobs? The most popular types of Root Cause Analysis jobs are:
What states have the most Remote Root Cause Analysis jobs? States with the most job openings for Remote Root Cause Analysis jobs include:
What job categories do people searching Remote Root Cause Analysis jobs look for? The top searched job categories for Remote Root Cause Analysis jobs are:
Remote Root Cause Analysis jobs near you
Infographic showing various Remote Root Cause Analysis job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $82,500 per year, or $39.7 per hour.

SAP System Specialist

Unrivaled Teamwear LLC

Winston Salem, NC • On-site, Remote

$65K/yr

Full-time

Posted 15 days ago

Job description

Description
Summary
Unrivaled Teamwear is seeking an SAP (Order Management) System Specialist who is responsible for triaging, investigating, and resolving order system issues so frontline teams can remain focused on processing clean, revenue-generating orders. This role serves as the primary bridge between Order Operations and IT, managing order-related system defects, workflow failures, and transaction errors through structured ticketing, root cause analysis, and cross-functional resolution.
This position is a subject-matter expert in SAP Fiori order workflows and leads issue tracking, SOP corrections, and continuous process improvement efforts. The specialist ensures order issues are properly diagnosed, documented, routed, and resolved while strengthening long-term system and process reliability. #LI-Remote
About Unrivaled Teamwear
Unrivaled Teamwear serves as the parent company of Champion Teamwear, Gear for Sports, and Knights Apparel, each an industry leader in the sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for all their sportswear needs, from t-shirts and caps to fleece, performance wear, and outerwear.
Essential Duties
Order Issue Triage and Resolution
  • Serve as primary triage lead for order-related system and workflow issues
  • Own intake, classification, prioritization, and management of order issue tickets and queues
  • Isolate and manage exception or "issue orders" so processing teams can focus on clean orders
  • Reproduce system and transaction errors and document findings for technical resolution
  • Support ticket lifecycle management from intake through closure

IT and Cross-Functional Coordination
  • Partner directly with IT to diagnose system defects and transaction failures
  • Provide detailed case documentation and reproduction steps to accelerate resolution
  • Coordinate cross-functional resolution across Operations, IT, Retail, and Customer Service
  • Support testing, validation, and deployment of system fixes and workflow updates
  • Participate in system and platform transformation initiatives

Root Cause and Process Improvement
  • Perform root cause analysis on recurring order failures and exception trends
  • Track issue patterns and recommend systemic and process-level fixes
  • Monitor SAP Fiori and KERP order workflows and transaction points for failure risks
  • Build and maintain issue tracking logs and resolution documentation
  • Develop preventive controls and process safeguards to reduce repeat issues

Documentation and Training
  • Rewrite and maintain SOPs when process corrections are required
  • Develop job aids and process guidance materials
  • Train users on corrected workflows and updated procedures
  • Maintain disciplined documentation of issue types, resolutions, and process changes
  • Build issue and exception trend reports for leadership review

Qualifications
Required
  • 3+ years experience in order management systems, ERP order processing, or order workflow support roles
  • Hands-on experience using SAP Fiori for order transactions and workflows
  • Experience working closely with IT on system issue triage and resolution
  • Strong root cause analysis and problem investigation skills
  • Experience managing tickets, queues, or structured issue tracking processes
  • Advanced Microsoft Excel skills (pivot tables, lookups, issue logs, trend analysis)
  • Experience documenting and updating SOPs and process workflows
  • Strong troubleshooting and diagnostic capabilities
  • High attention to detail and process discipline
  • Strong cross-functional communication skills

Preferred
  • Experience with KERP (not required - on-the-job training provided)
  • Experience with ticketing or issue tracking systems
  • Experience supporting ERP or OMS enhancements and releases
  • Experience performing UAT and system validation testing
  • Exposure to Power BI or operational reporting tools
  • Experience in manufacturing, custom product, or multi-stage fulfillment environments

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.
EOE/AA: Minorities/Females/Veterans/Disabled
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.

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