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Remote Root Cause Analysis Jobs (NOW HIRING)

RIT Solutions

ITSM Analyst

Canonsburg, PA · On-site +1

Pittsburgh, PA - Remote or Hybrid if local to Pittsburgh, PA Duration: 1 year possible extensions ... Conduct post-incident reviews and root cause analysis * Identify patterns and propose improvements ...

RIT Solutions

ITSM Analyst

Pittsburgh, PA · On-site +1

Pittsburgh, PA - Remote or Hybrid if local to Pittsburgh, PA Duration: 1 year possible extensions ... Conduct post-incident reviews and root cause analysis * Identify patterns and propose improvements ...

RIT Solutions, Inc.

ITSM Analyst

Canonsburg, PA · On-site +1

Pittsburgh, PA - Remote or Hybrid if local to Pittsburgh, PA Duration: 1 year possible extensions ... Conduct post-incident reviews and root cause analysis * Identify patterns and propose improvements ...

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How much do remote root cause analysis jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote root cause analysis in the United States is $82,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Root Cause Analysis Specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

More about Remote Root Cause Analysis jobs
What cities are hiring for Remote Root Cause Analysis jobs? Cities with the most Remote Root Cause Analysis job openings:
What are the most commonly searched types of Root Cause Analysis jobs? The most popular types of Root Cause Analysis jobs are:
What states have the most Remote Root Cause Analysis jobs? States with the most job openings for Remote Root Cause Analysis jobs include:
What job categories do people searching Remote Root Cause Analysis jobs look for? The top searched job categories for Remote Root Cause Analysis jobs are:
Remote Root Cause Analysis jobs near you
Infographic showing various Remote Root Cause Analysis job openings in the United States as of May 2026, with employment types broken down into 55% Full Time, 37% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $82,500 per year, or $39.7 per hour.
Cerner Technical Consultant - Remote / Telecommute

Cerner Technical Consultant - Remote / Telecommute

CYNET SYSTEMS

Dallas, TX • Remote

$55/hr

Contractor

Posted 8 days ago

Job description

Job Overview:
  • Responsible for providing AMS support, incident management, operational support, and functional expertise for Cerner healthcare systems in large healthcare environments while ensuring SLA and KPI-based service delivery.

Requirement/Must Have:

  • Experience performing AMS support for large healthcare organizations.
  • Experience with SLA and KPI-based delivery models.
  • Experience with ITIL and SCRUM-based operations and project delivery.
  • Strong functional knowledge across Cerner modules and healthcare workflows.
  • Experience in delivery roles supporting large US healthcare environments.

Experience:

  • Experience supporting Cerner Registration and ADT modules.
  • Experience with Charge Services and Patient Accounting modules.
  • Experience supporting clinical modules including FirstNet, CareAware, and Nursing.
  • Experience with ancillary systems such as PathNet, RadNet, and Pharmacy modules.
  • Experience with Cerner Core Security including access, roles, and audits.
  • Experience with ITIL Incident, Problem, Change, and Request Management processes.
  • Experience handling P1 and P2 incidents and leading root cause analysis activities.
  • Experience with SLA and SLO tracking and operational reporting.
  • Experience with knowledge management and incident trend reduction initiatives.
  • Experience supporting on-call and after-hours operational coverage models.

Responsibilities:

  • Provide AMS operational and project support for Cerner healthcare applications.
  • Support incident resolution, service requests, and operational troubleshooting activities.
  • Manage and resolve P1 and P2 incidents while coordinating root cause analysis activities.
  • Track and report SLA and KPI performance metrics.
  • Support ITIL-based Incident, Problem, Change, and Request Management processes.
  • Prepare and present root cause analysis documentation and operational reports.
  • Support knowledge management initiatives and incident trend reduction activities.
  • Manage user access, security roles, and audit-related activities within Cerner systems.
  • Collaborate with healthcare stakeholders and technical teams to ensure service quality and operational stability.
  • Participate in on-call and after-hours support activities as required.

Should Have:

  • Strong analytical and troubleshooting skills.
  • Strong communication and stakeholder management abilities.
  • Ability to work in high-pressure healthcare support environments.
  • Strong understanding of healthcare operational workflows and compliance requirements.

Skills:

  • Cerner AMS Support.
  • Registration and ADT.
  • Charge Services and Patient Accounting.
  • FirstNet, CareAware, and Nursing modules.
  • PathNet, RadNet, and Pharmacy systems.
  • Cerner Core Security and audit management.
  • ITIL v3/v4 processes.
  • SCRUM operations and project delivery.
  • Root Cause Analysis and Knowledge Management.
  • SLA and KPI reporting.

Qualification And Education:

  • Bachelor’s degree in Information Technology, Healthcare Informatics, or related field preferred.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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