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Remote Root Cause Analysis Jobs in California (NOW HIRING)

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier ... This includes coordinating root cause analysis, identifying opportunities for proactive remediation ...

Mechanical Design Engineer

Folsom, CA · On-site +1

$62.50 - $96.15/hr

Participate in technical reviews, failure investigations, and root-cause analysis to improve ... Work independently and proactively, managing tasks and priorities in a remote or distributed ...

New

$90K - $120K/yr

... the analysis, design, development, testing, implementation, documentation, and support of ... Troubleshoot production application issues, determine root cause, and implement corrective actions.

Sr Data Analyst - Store Analytics

Dublin, CA · On-site +1

$96K - $122K/yr

... Perform root cause analysis to explain sales trends, labor productivity, conversion, customer ... from a remote office location Benefits This role is eligible for healthcare including medical ...

Strong analytical and structured problem solving: root-cause analysis, clear problem framing ... Leadership experience in distributed or remote engineering teams, driving execution across time ...

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Remote Root Cause Analysis information

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What are the key skills and qualifications needed to thrive as a remote root cause analysis specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

What are the most commonly searched types of Root Cause Analysis jobs in California?

The most popular types of Root Cause Analysis jobs in California are:

What are popular job titles related to Remote Root Cause Analysis jobs in California?

For Remote Root Cause Analysis jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Root Cause Analysis jobs in California look for?

The top searched job categories for Remote Root Cause Analysis jobs in California are:

What cities in California are hiring for Remote Root Cause Analysis jobs?

Cities in California with the most Remote Root Cause Analysis job openings:

Infographic showing various Remote Root Cause Analysis job openings in California as of September 2026, with employment types broken down into 57% Full Time, 28% Contract, and 15% Nights. Highlights an 100% Remote job distribution.

Senior Manager, Release and Issue Management

Fremont, CA • On-site, Remote

Agility Robotics
Industrial Automation Equipment Manufacturing • 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Agility's commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers-tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
Role Overview
We are seeking a Sr. Manager, Release & Issue Management to lead and scale a high-impact organization responsible for software issue triage, technical investigations, root cause analysis, release management and closure of software issues affecting the humanoid robot fleet.
This role owns the strategy, execution, and evolution of the organization's software issue and release management capabilities. You will lead a team of triage & root cause analysis engineers and release management, establishing the frameworks, processes, and technical rigor required to rapidly diagnose complex software issues through alignment with software development teams on prioritization and resolution, and ensure fixes are appropriately incorporated into release.
The ideal candidate combines strong technical depth in software debugging, diagnostics, root cause analysis, and release processes with proven leadership experience, enabling them to set technical direction, drive cross-functional execution, develop tooling and processes, and build a high-performing team that improves fleet reliability and accelerates effective software releases.
Key Responsibilities
Organizational Leadership & Strategy
  • Build and lead a high-performing Release & Issue Management organization, including triage, RCA, and release management.
  • Define the strategy, operating model, and technical direction for software issue and release management.
  • Mentor engineers and foster technical rigor and ownership.
  • Communicate risks, defect trends, and release recommendations to stakeholders.
Software Issue Management
  • Lead triage and technical investigation of complex software issues escalated from Field Operations, Release Validation, and Engineering.
  • Drive root cause analysis, issue classification and ownership to individual software components.
  • Collaborate with the software development team to prioritize fleet-impacting defects based on severity, recurrence, and release risk.
  • Standardize issue investigation and closure practices to ensure all issues are technically resolved and verified.
  • Leverage deep-dive analysis of issue and release data to pinpoint systemic risks, failure modes, and defect trends, driving continuous improvements in software quality and release efficacy.
Diagnostic Tooling & Analytics
  • Identify and close gaps in observability, logging, and telemetry; partner with platform teams to maximize fleet issue visibility.
  • Architect diagnostic tools, workflows, and dashboards that reduce time-to-root-cause while empowering Field Operations with self-service capabilities for identifying and resolving known issues, minimizing engineering escalations.
  • Establish scalable tooling and data-driven workflows that improve issue investigation, fleet monitoring, and software release efficacy.

Release Management
  • Own the end-to-end software release management process, including release planning, scope, readiness criteria, issue tracking, and deployment coordination.
  • Align Software Development, System Validation, and Field Operations teams on release scope, defect prioritization, validation strategy, and deployment readiness.
  • Ensure fixes for fleet-impacting issues are validated with appropriate regression, integration, and field-relevant testing before release and continuous improvement of release processes and tooling

Qualifications
Experience
  • 10+ years of experience in software engineering, systems engineering, diagnostics, release management, or related engineering disciplines supporting complex robotic or autonomous systems
  • 5+ years of experience leading and managing engineering teams, including senior and staff-level engineers and technical leaders
  • Experience in robotics, autonomous vehicles, aerospace, industrial automation, or similar high-complexity software and systems environments
  • Proven track record leading complex software investigations, root cause analysis, and cross-functional issue resolution.
  • Experience establishing or scaling release management processes for software deployed to production or customer fleets

Technical Expertise
  • Strong expertise in software debugging, root cause analysis, fault isolation, diagnostics, and technical investigations across complex robotic or autonomous system
  • Deep understanding of software development lifecycle, software validation, release processes, configuration and version management, and defect management
  • Experience with telemetry, observability, logging, issue tracking, engineering analytics, and tooling used to diagnose and resolve fleet issues
  • Experience defining release quality gates, acceptance criteria, validation strategies, and processes for safely deploying software to production systems.
  • Proven ability to build and lead high-performing engineering teams while establishing scalable processes and operational rigor
  • Excellent systems thinking, analytical problem-solving, and cross-functional leadership skills
  • Effective communicator capable of influencing technical and executive stakeholders and driving alignment across software development and operations teams.
  • Ability to balance technical depth with strategic leadership in fast-paced, ambiguous environments
  • Ability to incorporate and use AI tools to enhance productivity and efficiency.

Education
  • Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Systems Engineering, Robotics, or a related field (Master's or PhD preferred)

Location
This a hybrid position based out of our Fremont office.
The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future.
Anticipated Salary Range
$217,000-$281,000 USD
In addition to base pay, our competitive total rewards package consists of the following for full-time employees:
  • 401(k) Plan: Includes a 6% company match.
  • Equity: Company stock options.
  • Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
  • Benefit Start Date: Eligible for benefits on your first day of employment.
  • Well-Being Support: Employee Assistance Program (EAP).
  • Time Off:
    • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
    • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
  • On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
  • Parental Leave: Generous paid parental leave programs.
  • Work Environment: A culture that supports flexible work arrangements.
  • Growth Opportunities: Professional development and tuition reimbursement programs.
  • Relocation Assistance: Provided for eligible roles.
  • Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.