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Root Cause Analysis Jobs (NOW HIRING)

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC · On-site

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Newrez LLC

Manager - Root Cause

Coppell, TX · On-site

$105K - $107K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

Newrez

Manager - Root Cause

Greenville, SC · On-site

$107K - $109K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

New

Newrez

Manager - Root Cause

Tempe, AZ

$109K - $111K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

New

Newrez

Manager - Root Cause

Coppell, TX · On-site

$105K - $107K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

New

Newrez

Manager - Root Cause

Fort Washington, PA

$110K - $112K/yr

The Manager - Root Cause leads the identification, analysis, and remediation of systemic failures surfaced through customer complaints across the origination and mortgage servicing lifecycle. This ...

New

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Root Cause Analysis information

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How much do root cause analysis jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for root cause analysis in the United States is $42.62, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $51.92 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Root Cause Analysis specialist?

A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.

What does a root cause analyst do?

A root cause analyst investigates underlying causes of problems or failures within processes, systems, or products. They analyze data, identify patterns, and use tools like fishbone diagrams or the 5 Whys to determine the root cause, often working in quality assurance or process improvement environments. Strong analytical skills and knowledge of data analysis tools are essential for this role.

Are there 6 steps to solving an RCA?

Root Cause Analysis (RCA) typically involves several steps, often including defining the problem, collecting data, identifying possible causes, analyzing causes, determining the root cause, and implementing corrective actions. While the number of steps can vary, many frameworks outline around 5 to 6 key stages to systematically identify and resolve underlying issues. Effective RCA requires analytical skills and attention to detail to ensure accurate problem resolution.

Is RCA part of Six Sigma?

Root Cause Analysis (RCA) is a problem-solving method often used within Six Sigma to identify the underlying causes of defects or issues. Six Sigma employs RCA tools like the 5 Whys and Fishbone diagrams as part of its DMAIC process to improve quality and reduce variation.

What are the key skills and qualifications needed to thrive in the Root Cause Analysis position, and why are they important?

To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

What jobs use root cause analysis?

Root cause analysis is used in a variety of jobs including quality assurance specialists, process engineers, safety managers, and maintenance technicians. These roles often involve investigating problems, identifying underlying causes, and implementing solutions, frequently utilizing tools like fishbone diagrams or the 5 Whys. Strong analytical skills and familiarity with data analysis are important in these positions.
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Root Cause Analysis jobs near you
Infographic showing various Root Cause Analysis job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $88,647 per year, or $42.6 per hour.

Root Cause Analyst

Thermo Fisher Scientific

Greenville, NC

Full-time

Posted 21 days ago

Thermo Fisher Scientific rating

7.7

Company rating: 7.7 out of 10

Based on 421 frontline employees who took The Breakroom Quiz

199th of 537 rated manufacturers

Job description

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

This position works at the departmental level and is responsible for determining true root cause for select operational issues and implementing effective Corrective Action Preventative Actions (CAPAs). Support Greenville site with robust root cause identification, maintain quality aspects, develop solutions.

What will you do?

  • As a crucial member of the Technical Unit (TU), identify root causes and support the implementation of appropriate countermeasures. Work closely with operations and support teams.

  • Apply the fundamentals of Root Cause Analysis, including 5-Whys, Fishbone/6M, TapRoot, Kepnor-Tregoe, and Comparative Analysis.

  • Provide root cause support for major investigations, including items from Production, Quality Control, Facilities, etc.

  • Facilitate cross-functional teams to evaluate causal factors.

  • Provide written detailed investigations in an appropriate and timely manner.

  • Support the implementation of CAPAs that reduce or eliminate recurrence of issues. Ensure the CAPA addresses true root cause.

  • Work independently, as well as collaborate with TU to get results, meet timelines, and improve processes.

  • Effectively communicate with peers, colleagues, and site leadership regarding the status of root cause findings and recommendations.

  • Provide technical experience and interpretation of data and results.

  • Maintain a flexible schedule to meet the needs of the business.

  • Other job duties as assigned.

How will you get here?

Education

  • A BS/BA or equivalent experience in biology, biochemistry, engineering, or other science-related field is preferred, along with RCA leadership experience.

  • Lean Six Sigma Green Belt or Black Belt preferred

Experience

  • 1-2 years of experience in the direct utilization of problem-solving tools (RCA tools including 5-Whys, Fishbone/6M, TapRoot, Kepnor-Tregoe, Comparative Analysis, etc.) with demonstrated success.

  • Experience working in a regulated environment, preferably in biologics/pharmaceuticals.

  • Exposure/Experience in Root Cause Analysis and/or LEAN/six sigma experience or PPI tools.

Equivalency

  • Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills, Abilities

  • Solid technical writing skills required.

  • Solid communication skills.

  • Knowledge of Microsoft Office Tools.

  • Ability to drive functional, technical, and PPI.

  • Ability to evaluate data and make recommendations based on data.

  • Ability to make recommendations based on trends and trend analysis.

  • Ability to work in a fast-paced environment with the ability to prioritize effectively to meet timelines.

  • Facilitation skills for groups including staff-level employees.

At Thermo Fisher Scientific, each one of our 100,000+ outstanding minds has an unusual story to tell. Join us and contribute to our outstanding mission—enabling our customers to make the world healthier, cleaner, and safer. Apply today!

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