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Root Cause Analysis Jobs (NOW HIRING)

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC · On-site

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Thermo Fisher Scientific

Root Cause Expert

Greenville, NC

$94K - $121K/yr

The Root Cause Analyst (RCA) is responsible for leading, facilitating and providing subject matter expertise as well as supporting Greenville site personnel with identification robust root causes to ...

Dynamic Manufacturing

Root Cause Manager at H2

Hillside, IL · On-site

$86K - $104K/yr

The manager will develop and implement root cause analysis methodologies and continuous improvement strategies that align with organizational goals. By collaborating closely with engineering, quality ...

ASM Research

Root Cause Engineer Mid

$101K - $129K/yr

The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues ...

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How much do root cause analysis jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for root cause analysis in the United States is $42.62, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $51.92 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a root cause analysis specialist?

A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.

What are the key skills and qualifications needed to thrive in root cause analysis, and why are they important?

To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

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Root Cause Analysis jobs near you
Infographic showing various Root Cause Analysis job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $88,647 per year, or $42.6 per hour.

Triage & Root Cause Analysis Engineer

Eagle Technology Competence, LLC.

Auburn Hills, MI • On-site

$85 - $110/hr

Other

Posted 3 days ago

New

Job description

The Triage & Root Cause Analysis Engineer owns infotainment and connectivity issue resolution from first contact through validated root cause closure. The role spans structured front-end triage, vehicle/bench reproduction, log collection and software log analysis, returned parts investigation, and corrective action enablement — operating at the center of Warranty Issue execution in both war room and hands-on engineering environments.

Key Responsibilities
  • Triage incoming issues from field reports, customer verbatims, internal fleets, and validation findings; translate symptoms into reproducible failure modes.
  • Reproduce issues on production vehicles, bench, HIL/VHIL environments; validate SW level, vehicle config, and variant coding.
  • Validate issue conditions, frequency, triggers, and environmental dependencies; confirm scope and severity before escalation.
  • Group issues by customer symptom to identify systemic root causes; correlate warranty claims with internal fleet data to prioritize investigations.
  • Capture and analyze CAN/LIN/Ethernet traces, radio and infotainment application logs, Bluetooth/Wi-Fi/cellular traces, crash logs, and boot events.
  • Leverage software development knowledge to parse, interpret, and debug application-level and OS-level software logs; identify code-level failure signatures.
  • Ensure traceability to SW versions, release timing, and vehicle architecture; correlate warranty claims, IDS complaints, and returned parts behavior across programs.
  • Verify log integrity and completeness; ensure correct logging configurations are enabled prior to reproduction activities.
3- Returned Parts Analysis
  • Lead technical analysis of returned infotainment/connectivity ECUs: extract logs, validate SW/config levels, perform hardware inspection and electrical validation.
  • Compare failed units to known-good; coordinate supplier failure analysis; determine root cause category (HW defect, SW defect, integration/config, or environmental).
4- Structured Root Cause Identification
  • Apply 8D, 5-Why, and Fault Tree methodologies; develop hypothesis-driven investigation plans and validate root cause with reproducible evidence.
  • Define corrective action validation requirements; ensure closure criteria are met; identify recurrence risks pre- and post-SOP.
  • Collaborate with Issue Resolution, Validation, Radio, Infotainment, Quality, and Supplier teams; participate in triage meetings, ride-and-drives, and investigation sessions.
  • Document reproduction steps, results, and artifacts in issue tracking systems; maintain accurate issue categorization, tagging, and evidence traceability.
  • Identify gaps in reproducibility, logging, or tooling and drive continuous process improvement.
Qualifications
  • Bachelor's degree in Electrical Engineering, Computer Engineering, Software Engineering, or related field.
  • Experience reading and analyzing embedded or automotive software logs; scripting or development background strongly preferred.
  • 3+ years in automotive development, validation, triage, or vehicle-level investigation roles.
  • Hands-on experience with vehicles, bench/lab environments, and infotainment/connectivity ECU diagnostics.
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