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Root Cause Analysis Jobs in Arizona (NOW HIRING)

Quality Engineer

Nogales, AZ

$64K - $83K/yr

This position must execute and coordinate root cause analysis investigations with other areas within the organization. Where applicable, the QE will also be responsible for support activities such as ...

Quality Engineer

Nogales, AZ · On-site

$64K - $83K/yr

This position must execute and coordinate root cause analysis investigations with other areas within the organization. Where applicable, the QE will also be responsible for support activities such as ...

Staff Cloud Engineer

Tempe, AZ · On-site

$54.25 - $72.50/hr

Troubleshoot infrastructure and application issues, perform root cause analysis, and recommend solutions * Partner with engineering and architecture teams to develop resilient, cost-effective cloud ...

Business Analyst (Experienced or Senior)

Mesa, AZ · On-site

$91K - $118K/yr

Experience performing root cause analysis and supporting corrective actions * Experience with system monitoring, cleanup, and operational support * Experience supporting SAP updates and related ...

Business Analyst (Experienced or Senior)

Mesa, AZ · On-site

$91K - $118K/yr

Experience performing root cause analysis and supporting corrective actions * Experience with system monitoring, cleanup, and operational support * Experience supporting SAP updates and related ...

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Root Cause Analysis information

See Arizona salary details

$13

$41

$106

How much do root cause analysis jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for root cause analysis in Arizona is $41.38, according to ZipRecruiter salary data. Most workers in this role earn between $25.67 and $50.41 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Root Cause Analysis specialist?

A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.

What does a root cause analyst do?

A root cause analyst investigates underlying causes of problems or failures within processes, systems, or products. They analyze data, identify patterns, and use tools like fishbone diagrams or the 5 Whys to determine the root cause, often working in quality assurance or process improvement environments. Strong analytical skills and knowledge of data analysis tools are essential for this role.

Are there 6 steps to solving an RCA?

Root Cause Analysis (RCA) typically involves several steps, often including defining the problem, collecting data, identifying possible causes, analyzing causes, determining the root cause, and implementing corrective actions. While the number of steps can vary, many frameworks outline around 5 to 6 key stages to systematically identify and resolve underlying issues. Effective RCA requires analytical skills and attention to detail to ensure accurate problem resolution.

Is RCA part of Six Sigma?

Root Cause Analysis (RCA) is a problem-solving method often used within Six Sigma to identify the underlying causes of defects or issues. Six Sigma employs RCA tools like the 5 Whys and Fishbone diagrams as part of its DMAIC process to improve quality and reduce variation.

What are the key skills and qualifications needed to thrive in the Root Cause Analysis position, and why are they important?

To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

What jobs use root cause analysis?

Root cause analysis is used in a variety of jobs including quality assurance specialists, process engineers, safety managers, and maintenance technicians. These roles often involve investigating problems, identifying underlying causes, and implementing solutions, frequently utilizing tools like fishbone diagrams or the 5 Whys. Strong analytical skills and familiarity with data analysis are important in these positions.
What are the most commonly searched types of Root Cause Analysis jobs in Arizona? The most popular types of Root Cause Analysis jobs in Arizona are:
What are popular job titles related to Root Cause Analysis jobs in Arizona? For Root Cause Analysis jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Root Cause Analysis jobs in Arizona look for? The top searched job categories for Root Cause Analysis jobs in Arizona are:
Infographic showing various Root Cause Analysis job openings in Arizona as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $86,066 per year, or $41.4 per hour.
Mainframe Production Support Analyst

Mainframe Production Support Analyst

Redolent, Inc.

Chandler, AZ • On-site

Contractor

Posted 24 days ago


Job description

We are seeking an experienced Mainframe Production Support Analyst for a 12+ month W2 contract opportunity located in Plano, TX or Chandler, AZ.
The ideal candidate will have strong expertise in COBOL, JCL, IMS DB, IMS DC, DB2, CICS, CA7 Scheduling, and VSAM, along with experience supporting enterprise mainframe applications in a 24x7 production environment. This role requires close collaboration with development teams to perform root cause analysis, troubleshoot production issues, and ensure timely resolution of application and system problems.
Responsibilities:
  • Provide production support for critical mainframe applications in a 24x7 on-call support environment with off-hours rotation.
  • Perform in-depth analysis of production incidents to identify root causes and implement permanent solutions.
  • Troubleshoot and resolve application, database, batch, and online transaction issues.
  • Analyze and debug COBOL programs, JCL, IMS DB/DC, DB2, CICS, VSAM, and batch processing failures.
  • Review application code and collaborate with development teams to identify defects and recommend fixes.
  • Lead incident triage calls, coordinate issue resolution across technical teams, and provide timely status updates.
  • Monitor batch processing using CA7 Scheduling and resolve job failures and scheduling issues.
  • Support application deployments, production validations, and post-release monitoring.
  • Document incidents, root cause analyses, and resolution procedures to improve operational efficiency.
  • Participate in continuous improvement initiatives to enhance application stability and reduce recurring production issues.
Required Qualifications:
  • Strong experience supporting enterprise Mainframe Production Support environments.
  • Hands-on expertise with COBOL, JCL, IMS DB, IMS DC, DB2, CICS, CA7 Scheduling, and VSAM.
  • Experience performing production debugging, defect analysis, and code reviews.
  • Strong analytical and problem-solving skills with the ability to perform deep root cause analysis.
  • Experience working closely with development teams to resolve complex production issues.
  • Ability to lead technical triage calls and manage high-priority production incidents.
  • Experience supporting both online and batch processing applications.
  • Excellent communication and documentation skills.
  • Willingness to participate in a 24x7 production support rotation, including evenings, weekends, and holidays as needed.
Preferred Qualifications:
  • Experience in banking, financial services, or other high-availability enterprise environments.
  • Familiarity with ITIL processes, incident management, and change management.
  • Experience supporting large-scale, mission-critical mainframe applications.

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About Redolent

Sourced by ZipRecruiter

Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

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