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Root Cause Analysis Jobs in Massachusetts (NOW HIRING)

1 point system

Problem Management Engineer

Boston, MA · On-site

$112K - $146K/yr

Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys, Fishbone, and fault‑tree analysis * Challenge assumptions and ensure true root causes are identified for ...

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Systems Engineer III

Bedford, MA · On-site

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

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Systems Engineer III

Bedford, MA · On-site

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

Werfen

Systems Engineer III

Bedford, MA · On-site

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

Werfen

Systems Engineer III

Bedford, MA

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

Werfen

Systems Engineer III

Bedford, MA

$90K - $120K/yr

This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a ...

Vecna

Technical Support Specialist

Burlington, MA

We are looking for team-oriented individuals who love troubleshooting, root cause analysis, and helping others. This is a full-time, salaried position. Responsibilities: * Install and maintain kiosks ...

Philips Iberica SAU

Design Quality Engineer

Bedford, MA · On-site

$102.48 - $163.97/hr

Conducts thorough assessments of product and system designs, reviews performance data, and performs root cause analysis to identify and address quality deficiencies, ensuring the highest standards of ...

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Root Cause Analysis information

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$15

$45

$117

How much do root cause analysis jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for root cause analysis in Massachusetts is $45.72, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $55.70 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a root cause analysis specialist?

A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.

What are the key skills and qualifications needed to thrive in root cause analysis, and why are they important?

To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

What are the most commonly searched types of Root Cause Analysis jobs in Massachusetts?

The most popular types of Root Cause Analysis jobs in Massachusetts are:

What are popular job titles related to Root Cause Analysis jobs in Massachusetts?

For Root Cause Analysis jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Root Cause Analysis jobs in Massachusetts look for?

The top searched job categories for Root Cause Analysis jobs in Massachusetts are:

Root Cause Analysis jobs near you
Infographic showing various Root Cause Analysis job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $95,099 per year, or $45.7 per hour.

Site Reliability Engineer with RCA Experience

Rootshell Enterprise Technologies, Inc.

Boston, MA • On-site

$62 - $82.50/hr

Full-time

Re-posted 19 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Site Reliability Engineer with RCA Experience Consultant for one of our client, Please share your resume with current location & full contact info
Job Title:Site Reliability Engineer with RCA Experience
Location:Boston, MA(Onsite)
Job Description:
Responsibilities:
You will be part of the SRE team who are focused on Root Cause Analysis of critical production outages to improve resiliency. You are responsible for analyzing various sources of critical incident information and articulating that to an actionable Root Cause Analysis investigation plan to lead a group of Subject Matter Experts teams to find the actual cause. Host RCA calls as a chair and drive the RCA process to conclusion. Lead problem tickets and improvements to major software components, systems, and features to improve the availability, scalability, latency, and efficiency of the Client system. Engage in and improve the service lifecycle from inception and design to deployment, operation, and refinement based on lessons learned through deep dives. Hands-on troubleshooting of VMware, Kubernetes, custom software, hardware, and infrastructure performance incidents. Be a trusted technical advisor who leads complex root cause analysis investigations from beginning to end until improvement implementation. Demonstrate sound knowledge of gathering logs and facilitating the root cause analysis with cross-functional teams. Assist internal teams with corrective actions and improvement tickets and influence the completion goals. Flexibility to work during occasional out-of-hours including weekends may be required depending on the criticality and workload demands.
Qualifications:
Bachelor s degree in software engineering, Information systems, computer science, or a related field. 12+ years of experience working on ITSM tools such as Jira or equivalent tools. 8+ years of infrastructure engineering experience, with a record demonstrating hands-on troubleshooting large-scale solutions, on-prem distributed systems, and custom-developed software applications. 8+ years of experience in operating production systems, including troubleshooting, testing, and automation. 5+ years of experience leading technical Root Cause Analysis (Software and/or industrial focus is a plus).
Soft skills: Ability to prioritize parallel RCA investigations and tasks by influencing cross-functional teams to complete actions on time with demanding quality. Experience with executive incident communication, RCA report writing, and written communication skills to nontechnical audiences. Ability to transfer vast technical background to projects through excellent problem-solving and competence to work with other technical teams. Efficiently read and understand Gitlab technical documentation. Experience in the advanced use of tools like Prometheus, Grafana, Logic Monitor, Elastic, VMware, and use of CLI (Kube or Linux). PowerBi is a plus.
Thanks & Regards
Naveen
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com

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