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How much do root cause analysis jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for root cause analysis in the United States is $42.62, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $51.92 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a root cause analysis specialist?

A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.

What are the key skills and qualifications needed to thrive in root cause analysis, and why are they important?

To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

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Root Cause Analysis jobs near you
Infographic showing various Root Cause Analysis job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $88,647 per year, or $42.6 per hour.

Hardware Reliability Technician, Root Cause (Starlink)

SpaceX

Bastrop, TX • On-site

Full-time

Re-posted 8 days ago

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

17th of 72 rated aerospace companies

Job description

HARDWARE RELIABILITY TECHNICIAN, ROOT CAUSE (STARLINK)

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world's largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink's potential for communities and businesses around the globe.

As a Hardware Reliability Technician on the Starlink team, you will be responsible for ensuring the reliability and quality of Starlink user terminals and gateways through manufacturing, test, and installation.

 RESPONSIBILITIES:

  • Communicate and resolve quality issues impacting Starlink products in a timely and effective manner 
  • Document production non-conformances accurately and in accordance with established procedures 
  • Support the maintenance and continuous improvement of quality management system policies and procedures 
  • Participate in root cause investigations on Starlink products to identify and eliminate sources of defects 
  • Perform field return triage and conduct root cause analysis on returned hardware 
  • Execute PCB solder rework and X-ray inspections to support root cause analysis and MRB disposition 
  • Support production teams during critical containment actions and quality alerts 
  • Assess production processes for compliance with company standards and applicable industry requirements 

 BASIC QUALIFICATIONS:

  • High school diploma or equivalency certificate
  • 1+ years of experience working in a production, mechanical, or manufacturing environment

PREFERRED SKILLS AND EXPERIENCE:

  • 2+ years of quality experience in a manufacturing environment
  • Experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects
  • Bachelor's degree in a technical or engineering field
  • Experience working with root cause/corrective action systems
  • Self-motivated, proactive, and experience managing multiple priorities and tasks
  • Practical experience working within quality management systems (ISO 9001)

ADDITIONAL REQUIREMENTS:

  • Must be willing to work all shifts, overtime, and weekends, as needed
  • Must be willing to work the following shift:
    • C.1 Shift (5:00pm - 5:00am, Sun - Wed) [4x12's front half]
    • C.2 Shift (7:00pm - 5:00am, Sun - Thurs) [5x10's front half]
    • D.1 Shift (5:00pm - 5:00am, Wed - Sat) [4x12's back half]
    • D.2 Shift (7:00pm - 5:00am, Tues - Sat) [5x10's back half]
  • Schedule may vary depending on site operational needs and flexibility is required regarding overtime and weekend support
  • Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, and lifting up to 25 lbs. unassisted
  • Must be willing to work onsite in Bastrop, TX - remote work not considered

What SpaceX employees say

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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