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Remote Root Cause Analysis Jobs in Washington (NOW HIRING)

SQL Analyst

Dulles, VA ยท Remote

Remote We are seeking experienced SQL engineer with strong PBM (Pharmacy Benefit Management ... Support root cause analysis for eligibility failures or mismatches - Ensure data accuracy ...

Site Reliability Engineer

Columbia, MD ยท On-site +1

$55.50 - $73.75/hr

Hybrid Columbia MD 3 times per week OR Remote (as applicable to role) Work Authorization ... The position plays a key role in incident response, root cause analysis, and ongoing system ...

SOC Manager

Washington, DC ยท On-site +1

Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Experience leading post-incident reviews, root cause analysis, and lessons-learned sessions, and ...

SOC Manager

Washington, DC ยท On-site +1

Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Experience leading post-incident reviews, root cause analysis, and lessons-learned sessions, and ...

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Remote Root Cause Analysis information

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What are the key skills and qualifications needed to thrive as a remote root cause analysis specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

What are popular job titles related to Remote Root Cause Analysis jobs in Washington?

For Remote Root Cause Analysis jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Remote Root Cause Analysis jobs?

Cities in Washington with the most Remote Root Cause Analysis job openings:

Infographic showing various Remote Root Cause Analysis job openings in Washington as of August 2026, with employment types broken down into 77% Full Time, 3% Part Time, and 20% Contract. Highlights an 21% In-person, and 79% Remote job distribution.

Salesforce Quality Assurance II

Agility Technologies Inc

Reston, VA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

A Salesforce Quality Assurance II leads end-to-end test lifecycle management for functional Salesforce areas, including advanced Agentforce/Einstein AI behavioral validation and automated regression engineering
Key Duties & Responsibilities
  • Test Strategy & Planning: Design and execute detailed test plans, including functional, regression, integration, and user acceptance testing.
  • Automation & CI/CD: Own and maintain automated test suites (e.g., Selenium, Cypress, Playwright) and integrate them into CI/CD pipelines.
  • Requirements Analysis: Translate business, user, and technical requirements into comprehensive test cases, covering both positive and negative scenarios.
  • Defect Management: Identify, document, and track defects in tools like Jira or ALM; participate in root cause analysis and triage sessions.
  • Collaboration: Work closely with developers, business analysts, and operations to validate fixes, ensure traceability between test cases and requirements, and provide quality updates to stakeholders.
  • Performance & Security Testing: Validate system performance, security controls, accessibility, and governance compliance.
  • Process Improvement: Contribute to refining testing procedures, automation frameworks, and QA standards.
  • Agile Participation: Engage in Agile/Scrum ceremonies such as backlog refinement and sprint planning.
Qualifications
  • Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
  • 5-8 years of QA experience with 3+ years on Salesforce Government Cloud; Salesforce Certified Administrator+ AI Specialist required; active Public Trust or Secret clearance required
  •  Expert in integration testing (Postman, SoapUI), MuleSoft middleware validation, and leading defect triage/sprint planning within Agile delivery framework.
  •  Salesforce Skills: Salesforce Administrator, Platform App Builder, and familiarity with declarative features.
  • Technical Skills: Strong problem-solving, root cause analysis, and consultative approach; experience with test automation tools and CI/CD pipelines .
  • Certifications: ISTQB Foundation/Advanced, Agile Tester, AWS Cloud Practitioner, or Salesforce certifications are valuable .
 

This is a remote position.