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Remote Root Cause Analysis Jobs in Spokane, WA (NOW HIRING)

ATTAINX INC

Senior Pega Developer

Spokane, WA · Remote

Remote Citizenship: Must be a US Citizen or Permanent Resident Security Clearance: USDA Public ... Triage and resolve production defects in Pega applications, including root cause analysis ...

Corporate Tools

UI/UX Designer

Post Falls, ID · On-site +1

$100K/yr

This is a remote position, but if you're near one of our local offices, you're welcome to come ... Familiarity with A/B testing and gathering and analyzing user interactions

All JobsRoot Cause Analysis JobsRemote Root Cause Analysis JobsRemote Root Cause Analysis Jobs in Spokane, WA

Remote Root Cause Analysis information

See Spokane, WA salary details

$65.2K

$83.4K

$99.1K

How much do remote root cause analysis jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote root cause analysis in Spokane, WA is $83,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $92,500.00 per year, depending on experience, location, and employer.

What is remote root cause analysis?

Remote root cause analysis is a problem-solving method used to identify the underlying causes of issues or failures in systems, processes, or products, conducted from a remote location rather than on-site. This approach typically utilizes digital tools, such as video conferencing, remote monitoring software, and data analysis platforms, to investigate problems, gather evidence, and collaborate with stakeholders. Remote root cause analysis allows organizations to resolve issues efficiently without the need for physical presence, saving time and resources while maintaining accuracy in problem identification.

What are some typical challenges faced when conducting remote root cause analysis, and how can they be addressed?

A common challenge in remote root cause analysis is the lack of immediate physical access to affected equipment or environments, which can make it harder to gather firsthand data. This often requires reliance on digital tools, detailed documentation, and effective communication with on-site personnel. Building strong collaboration skills and leveraging technologies like video conferencing, remote monitoring, and shared documentation platforms can help overcome these obstacles. Proactive communication and standardized reporting also ensure all team members are aligned throughout the investigation process.

What are the key skills and qualifications needed to thrive as a remote root cause analysis specialist, and why are they important?

To excel as a Remote Root Cause Analysis Specialist, you need strong analytical thinking, problem-solving abilities, and a background in the relevant technical field, often supported by certifications like Six Sigma or ITIL. Familiarity with diagnostic tools, data analysis software, and incident management systems is typically required. Exceptional communication, attention to detail, and the ability to collaborate effectively across remote teams are vital soft skills. These competencies are crucial for accurately identifying underlying issues, implementing effective solutions, and minimizing business disruptions in a distributed work environment.

What is the difference between Remote Root Cause Analysis vs Remote Quality Analyst?

AspectRemote Root Cause AnalysisRemote Quality Analyst
CredentialsAnalytical skills, problem-solving certifications, industry-specific knowledgeQuality assurance certifications, analytical skills, industry standards
Work EnvironmentData analysis, investigation, cross-department collaborationTesting, process evaluation, report documentation
Industry UsageManufacturing, IT, healthcare, engineeringSoftware, manufacturing, customer service, healthcare
Search & Comparison IntentUnderstanding problem-solving roles, analytical positionsQuality assurance roles, process improvement

Remote Root Cause Analysis focuses on identifying underlying issues in processes or systems through investigation and data analysis, often requiring technical and analytical skills. Remote Quality Analysts primarily evaluate products or services to ensure quality standards are met, emphasizing testing and process evaluation. While both roles involve analysis, Root Cause Analysis is more investigative, whereas Quality Analysts focus on quality assurance and compliance.

What are popular job titles related to Remote Root Cause Analysis jobs in Spokane, WA?

For Remote Root Cause Analysis jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Remote Root Cause Analysis jobs in Spokane, WA look for?

The top searched job categories for Remote Root Cause Analysis jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Root Cause Analysis jobs?

Cities near Spokane, WA with the most Remote Root Cause Analysis job openings:

Remote Root Cause Analysis jobs near you

Senior Pega Developer

ATTAINX INC

Spokane, WA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Pega Developer (Senior)

Location: Remote

Citizenship: Must be a US Citizen or Permanent Resident

Security Clearance: USDA Public Trust

AttainX is seeking a Pega Developer to support Operations & Maintenance (O&M) and authorized Development, Modernization, and Enhancement (DM&E) activities for Pega-based applications within the USDA IT ecosystem. This role focuses on stabilizing, maintaining, and improving Pega implementations while collaborating with cross-functional teams working in .NET, SQL Server, and AWS environments.

The USDA Pega environment includes applications where business logic is partially externalized into .NET services and SQL Server stored procedures. A key aspect of this role is refactoring these implementations toward Pega best practices while supporting the broader team’s modernization and cloud migration objectives.

Essential Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
  • Senior-Level: Minimum 8 years of IT experience, including 5+ years of advanced Pega architecture and development experience.
  • Hands-on experience with Pega Platform case management, workflows, UI configuration, data pages, decision rules, and SLA configurations.
  • Experience with Pega class structure design across Work, Data, and Integration layers.
  • Experience with Pega integration services (REST, SOAP, RDBMS connectors).
  • Working familiarity with SQL Server environments, including the ability to read and understand stored procedures and cross-database queries in order to support refactoring efforts.
  • Working familiarity with .NET-based systems sufficient to understand integration points and collaborate with .NET developers on shared services.
  • Experience deploying Pega applications in AWS-hosted or hybrid cloud environments.
  • Understanding of CI/CD pipeline concepts and willingness to integrate Pega deployments into FPAC-approved pipelines (AWS CodeBuild, CodePipeline, Jenkins).
  • Pega Certified System Architect (CSA) or Certified Senior System Architect (CSSA).
  • US Citizen or Permanent Resident with the ability to obtain USDA Public Trust Clearance.


Preferred Qualifications:

  • Experience supporting USDA, FPAC, NRCS, or other federal civilian agencies.
  • Experience with Pega Constellation UI architecture and component-based design.
  • Familiarity with Pega guardrail compliance and application quality scoring.
  • AWS Cloud Practitioner or Solutions Architect Associate certification.
  • Experience working within large-scale O&M contracts with active cloud migration.
  • SAFe, Scrum, or equivalent Agile certification.
  • Familiarity with Section 508 accessibility requirements as applied to Pega UI components.
  • Experience with Pega Application Management Services (AMS), including incident management and root cause analysis.


Core Responsibilities:

Pega Application Development & Maintenance:

  • Design, configure, and maintain Pega case management workflows, UI components, and business process automation in alignment with Pega guardrails and best practices.
  • Perform corrective, adaptive, preventive, and perfective maintenance on Pega-based applications per PWS-defined maintenance categories and SLAs.
  • Triage and resolve production defects in Pega applications, including root cause analysis, regression testing, and documentation in Government-approved tracking systems (Jira).
  • Refactor existing Pega implementations where business logic has been externalized into .NET services or embedded in SQL stored procedures, working toward clean separation of concerns within the Pega platform.
  • Develop and maintain reusable components at Framework and Organization levels to reduce duplication and maintenance cost.
  • Optimize application performance using Pega diagnostic tools (PAL, PLA, Tracer, SMA).

Modernization Support:

  • Participate in modernization assessments to evaluate Pega applications for refactoring, re-platforming, replacement, or retirement.
  • Provide subject matter input on Pega application complexity, technical debt, and dependencies to support the Enterprise Lead Architect’s modernization roadmap and scoring model.
  • Support incremental migration of Pega applications from on-premises (DISC) to AWS-hosted environments, collaborating with the platform team on deployment and configuration issues.
  • Identify and document integration points and dependencies between Pega applications and shared services (e.g., Core Services, CSAPI, Z Roles) to inform decoupling efforts.

 Cross-Functional Collaboration:

  • Collaborate with .NET developers, database teams, and the platform team to resolve cross-system issues affecting Pega applications.
  • Coordinate with the Release Manager and delivery teams to ensure Pega deployments follow FPAC-approved CI/CD pipelines and pass automated quality gates (SonarQube, Fortify).
  • Support User Acceptance Testing (UAT) activities, working with Government stakeholders to validate delivered functionality meets business requirements.
  • Contribute to knowledge transfer activities, including maintaining troubleshooting playbooks, runbooks, and knowledge articles for Pega applications.

Security & Compliance:

  • Follow secure coding practices and FPAC security standards in all Pega development and maintenance activities.
  • Remediate security vulnerabilities in Pega applications within established SLAs (14 days for critical/high).
  • Support Section 508 accessibility compliance within Pega UI components.
  • Maintain audit-ready documentation for all Pega-related work activities.


About Us:

AttainX Inc. is a Women Owned Small Business (WOSB), Economically Disadvantaged WOSB (EDWOSB), CMMC Level 2, CMMI Level 3, ISO 9001:2015 certified QMS and Silver Level SAFe Partner. For more than 15 years, AttainX, Inc. has delivered emergent technologies, software products, and high-quality services that meet the needs of our Federal Government customers.

The last 4 years have shown significant company growth as we have increased our contracts portfolio and hold the “Best in Class” contract vehicles, GSA MAS and OASIS Small Business and 8(a) Pools 1, 2 and 3. In addition, we are prime on several Agency Specific IDIQs and BPAs with the National Oceanic and Atmospheric Administration, Department of Energy, Navy, Health and Human Service, USCIS and the Defense Intelligence Agency.

AttainX is dedicated to quality and best practices for the services we provide. We understand our people are the key ingredient to ensuring our customers Mission and Goals are met with excellence.

Benefits:

Competitive compensation and benefits packages including paid vacation, medical, dental, vision, matching 401K plan, tuition/training reimbursement, and Long & Short-Term Disability.

 EEO Commitment:

AttainX is an equal employment opportunity employer, committed to providing a workplace free from discrimination based on Title VII of the Civil Rights Act, VEVRAA and Section 503, or other status protected by applicable federal, state, local, or international law. These protections also extend to applicants.

Accommodations:

Individuals with a disability who would like to request a reasonable workplace accommodation may send an email to Human Resources indicating the specifics of the assistance needed.

Physical Demands:

Sitting and working on a computer for long, continuous periods each day; effective communications by telephone, email, and face-to-face; standing, walking, and sitting; handling and feeling objects or controls; reaching; talking and hearing; lifting and/or moving up to 10 pounds; and specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Work Environment: The noise level in the work environment is usually moderate.

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