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Remote Patient Experience Jobs (NOW HIRING)

Nsight Health

Remote Patient Monitoring - LVN (CA License)

$28.25 - $37.75/hr

Remote Patient Monitoring - LVN/LPN (California LVN license and an active multistate Compact LVN ... At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a ...

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How much do remote patient experience jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote patient experience in the United States is $23.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.76 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

More about Remote Patient Experience jobs
What cities are hiring for Remote Patient Experience jobs? Cities with the most Remote Patient Experience job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Remote Patient Experience jobs? States with the most job openings for Remote Patient Experience jobs include:
What job categories do people searching Remote Patient Experience jobs look for? The top searched job categories for Remote Patient Experience jobs are:
Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $49,235 per year, or $23.7 per hour.

On-Site Remote Patient Attendant, Full Time

The University of Miami

Miami, FL • On-site, Remote

Full-time

Medical, Dental

Re-posted 5 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

257th of 616 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
Location: UHealth Tower
Shift: 3 Days/12 Hour Shifts (Days Vary)
Note: This is an on-site position and is not remote
  • Provides continuous visual patient observation and surveillance of assigned high risk patients.
  • Observes more than one patient at a time at the assigned monitoring station.
  • Maintains a clear view of all patients for which they are assigned always.
  • Verbally redirects the patient via digital 2-way audio device from engaging in identifiable risk behaviors or in imminent danger.
  • Notifies the unit nursing team through communication devices if the patient requires immediate assistance.
  • Utilizes the technology required for visualization and interventions for safe patient care in accordance with department standards.
  • Demonstrates understanding and proficiency of electronic systems needed for the role.
  • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit, upon completion of shift and for all new admissions.
  • Identifies variances and initiates follow-up actions regarding non-functional equipment.
  • Completes required observation documentation at established intervals.
  • Participates in a collaborative identification and reporting of patient safety issues.
  • Assures safe patient environment and seeks assistance with removal of any potential safety hazards in patient room with assigned nursing care team.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Certification and Licensing:
Certified Nursing Assistant license or certification in a relevant specialty or field (e.g., Medical Assistant, Emergency Medical Technician, Associate Degree in Medical Field)
Experience:
Minimum 2 years of relevant experience
Knowledge, Skills and Attitudes:
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to maintain effective interpersonal relationships.
  • Ability to communicate effectively in both oral and written form.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Ability to work evenings, nights, and weekends as necessary.
  • Commitment to the University's core values.
  • Ability to work independently and/or in a collaborative environment.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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