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Remote Patient Experience Jobs in California (NOW HIRING)

Moffitt

PATIENT OBSERVER PRN

Long Beach, CA · Remote

$16.75/hr

Responsible for providing constant inpatient and/or remote patient observation and surveillance ... BLS required Experience: * Knowledge of medical terminology preferred. Previous experience in ...

Imh

Patient Financial Advocate

West Covina, CA · On-site +1

$19.41 - $28.14/hr

  • Medical

Demonstrated experience in healthcare revenue cycle, patient access or other customer service role ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Imh

Patient Financial Advocate

West Covina, CA · On-site +1

$19.41 - $28.14/hr

  • Medical

Demonstrated experience in healthcare revenue cycle, patient access or other customer service role ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

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Remote Patient Experience information

See California salary details

$10

$23

$54

How much do remote patient experience jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote patient experience in California is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.54 and $24.25 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in California?

The most popular types of Patient Experience jobs in California are:

What are popular job titles related to Remote Patient Experience jobs in California?

For Remote Patient Experience jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in California look for?

The top searched job categories for Remote Patient Experience jobs in California are:

What cities in California are hiring for Remote Patient Experience jobs?

Cities in California with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,212 per year, or $23.2 per hour.

Patient Care Coordinator

Argus Medical Management

Anaheim, CA • Remote

$18.25 - $24/hr

Full-time

Re-posted 12 days ago

Job description

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

Key Responsibilities
  • Provide Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services to patients using multiple communication channels (phone, email, text) and digital health technologies.
  • Provide patient support via health and lifestyle coaching, assistance navigating the healthcare system and as a liaison with their health care provider.
  • Assist with patient enrollment, including account setup, device logistics, and scheduling initial setup calls.
  • Provide technical support for our medical peripherals, troubleshooting, and ensuring proper functionality.
  • Maintain accurate and up-to-date records of all customer interactions, technical issues, and resolutions.
  • Identify and escalate priority issues per defined protocols to the appropriate stakeholders.
  • Participate in projects (e.g., quality assurance, product feedback) to support company-wide goals.
  • Perform other assigned tasks that contribute to the team's success and the company's overall growth.
Qualifications and Core CompetenciesLocation / Work Arrangement

On-Site: 1360 S. Anaheim Blvd., Ste 100, Anaheim, CA 92805

Required Skills
  • Highly organized with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
Desired
  • Medical Assistant, Licensed Vocational Nurse (LVN/LPN) or equivalent experience
  • Proficient with computer applications (e.g. Microsoft Office Suite, electronic health records) and the ability to learn new software quickly.
  • Bilingual: {English/Mandarin, English/Korean, English/Vietnamese, English/Spanish, English/French or other languages}.

At DrKumo, we believe that great customer service makes a difference in healthcare. If you love helping people, problem-solving, and working in a team that values you, apply today!

Apply