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Remote Director Patient Experience Jobs (NOW HIRING)

Mineralys Therapeutics

Director, Patient Marketing

OR · Remote

... remote company. As we prepare for our first commercial launch, we are seeking an experienced ... Reporting to the Head of Consumer and Omnichannel Marketing, the Director, Patient Marketing will ...

COMPASS Pathways

Director, Patient Marketing

New York, NY · On-site +1

$220K - $270K/yr

Hybrid in our New York City office or remote in the United States. Reports to : Senior Director ... experience a plus * Strong understanding of US healthcare dynamics, payer environment, and ...

Sentara

Patient Experience Coach

Harrisonburg, VA · On-site +1

$10K/mo

Director, Senior Leadership (President, COO, CNO) will also indirectly manage this position ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara

Patient Experience Coach

Harrisonburg, VA · On-site +1

Director, Senior Leadership (President, COO, CNO) will also indirectly manage this position ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Mineralys Therapeutics

Director, Patient Marketing

... remote company. As we prepare for our first commercial launch, we are seeking an experienced ... Reporting to the Head of Consumer and Omnichannel Marketing, the Director, Patient Marketing will ...

Neurelis, Inc

Director, Patient Marketing

San Diego, CA · On-site +1

$205K - $228K/yr

Experience owning patient-facing marketing strategy and execution for pharmaceutical or biotech ... No direct reports. Physical Demands and Work Environment: The physical demands described here are ...

Lancesoft INC

Remote - Director of Behavioral Health

OR · Remote

$88K - $138K/yr

This role requires a licensed clinician with extensive leadership experience in behavioral health ... Ensure timely and clinically sound decision-making in patient transfer activities * Build and ...

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Remote Director Patient Experience information

See salary details

$33.5K

$121.3K

$174K

How much do remote director patient experience jobs pay per year?

As of Jun 13, 2026, the average yearly pay for remote director patient experience in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Patient Experience vs Remote Patient Experience Manager?

AspectRemote Director Patient ExperienceRemote Patient Experience Manager
CredentialsBachelor's degree, healthcare or patient experience certificationsBachelor's degree, healthcare or patient experience certifications
Work EnvironmentStrategic leadership, overseeing patient experience initiativesOperational management, implementing patient experience programs
Employer & Industry UsageHospitals, healthcare systems, healthcare organizationsHospitals, clinics, healthcare providers
Search & Comparison IntentHigh-level leadership roles in patient experienceOperational roles focused on patient experience management

The Remote Director Patient Experience typically holds a strategic leadership role, overseeing overall patient experience initiatives, while the Remote Patient Experience Manager focuses on implementing and managing specific programs. Both roles require healthcare knowledge and certifications, but the director role involves higher-level decision-making and strategy development.

How does a Remote Director of Patient Experience effectively lead and collaborate with multidisciplinary teams across different locations?

As a Remote Director of Patient Experience, you will regularly coordinate with diverse teams such as clinical staff, administrative personnel, and IT specialists, often spread across multiple sites. Effective communication is key, using virtual meeting platforms, collaborative tools, and regular check-ins to maintain alignment on patient experience initiatives. You'll set clear goals, monitor progress through data analytics, and foster a culture of empathy and excellence remotely. Building strong relationships and providing guidance despite the distance is both a challenge and a rewarding aspect of this role.

What does a Remote Director of Patient Experience do?

A Remote Director of Patient Experience oversees strategies and initiatives to enhance patient satisfaction and care quality, often working from a remote location. They analyze patient feedback, develop training programs for staff, and implement policies to improve the overall patient journey. This role collaborates with various departments to ensure healthcare services are patient-centered, compliant with regulations, and aligned with organizational goals. They also monitor key performance indicators and lead efforts to resolve patient concerns or complaints.

What are the key skills and qualifications needed to thrive as a Remote Director Patient Experience, and why are they important?

To excel as a Remote Director Patient Experience, you need expertise in healthcare administration, patient satisfaction strategies, and a background in nursing or health management, often supported by a relevant bachelor's or master's degree. Familiarity with patient feedback platforms, CRM systems, and quality improvement methodologies like Lean or Six Sigma is highly valued. Outstanding leadership, emotional intelligence, and the ability to communicate effectively across virtual teams are essential soft skills. These competencies are crucial to drive patient-centered initiatives, ensure high-quality experiences, and lead organizational change in a remote healthcare environment.
More about Remote Director Patient Experience jobs
What cities are hiring for Remote Director Patient Experience jobs? Cities with the most Remote Director Patient Experience job openings:
What states have the most Remote Director Patient Experience jobs? States with the most job openings for Remote Director Patient Experience jobs include:
What job categories do people searching Remote Director Patient Experience jobs look for? The top searched job categories for Remote Director Patient Experience jobs are:
Remote Director Patient Experience jobs near you
Infographic showing various Remote Director Patient Experience job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.
Associate Director, Patient Experience Data & Strategy

Associate Director, Patient Experience Data & Strategy

AbbVie

Florham Park, NJ • On-site, Remote

$141K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

AbbVie rating

8.8

Company rating: 8.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

11th of 71 rated pharmaceutical

Job description

Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
The Associate Director, Patient Centered Outcomes Research, is responsible for the design and execution of strategically-focused and innovative patient experience data (PED) evidence to support optimization of product registration, access & reimbursement, and clinical practice in collaboration with HEOR Strategy and other functions (e.g., Clinical Development & Operations, Regulatory, Commercial).
The Associate Director, Patient-Centered Outcomes Research, will support multiple programs across therapeutic areas and cultivate strong partnerships to enable effective cross-functional collaboration with other product team members from internal groups including HEOR-Strategy, Clinical Development and Operations, Biostatistics, Regulatory Affairs, Medical Affairs, and the Commercial organization. In addition, the Associate Director will support collaborations with external partners (e.g., industry consortiums, key opinion leaders, research organizations, patient advocacy groups). The Associate Director represents HEOR at global regulatory and payer / HTA meetings and may lead and/or support negotiations in collaboration with cross-functional team members to drive internal strategy and alignment with global regulatory & reimbursement agencies. He / She serves as a subject matter expert (SME) on PED and patient-centered measurement strategies within HEOR and AbbVie to drive a patient-centric culture and adoption/uptake of standards and best practices for PED.
The Associate Director will be responsible for several programs across AbbVie's portfolio (e.g., spanning multiple products/ indications). Additional responsibilities for the Associate Director include developing annual strategic planning of PED aligned with TA / asset strategy and managing multiple projects and vendors to execute PED for their respective TA responsibilities. *This position can sit anywhere in the U.S.
Responsibilities
  1. Responsible for execution of global PED evidence generation and stakeholder engagement strategies that encompasses innovative research aligned with overall asset strategy across multiple therapeutic areas
  2. Leads management of projects to ensure timely execution of PED research to characterize patient outcomes, identify patient preferences and unmet needs, inform patient-focused measurement strategies, and develop innovative patient-relevant outcomes measures and endpoints to differentiate AbbVie's portfolio and meet business and global needs
  3. Supports alignment of strategy with HEOR-Strategy counterparts and communicates strategy and translates results cross-functionally to key cross-functional teams that are part of Pipeline Commercial Model to facilitate alignment and integration of PED plans into the broader Integrated Evidence Plans
  4. Ensures the scientific quality and integrity of COA research through development of rigorous qualitative and quantitative study research proposals, protocols, analysis plans and reports
  5. Leads integration of COA measurement strategy into clinical development programs through clinical trial program support (e.g., protocol/SAP content development, results interpretation and CSR development) and ensures appropriate implementation of COAs on eCOA platforms in global programs Leads development, validation, and implementation of COAs measures for randomized controlled trials (RCTs) / observational studies
  6. Leads/contributes to strategy and development of content for regulatory and reimbursement submissions regarding PED and patient-relevant endpoints and leads/participates in regulatory and reimbursement discussions and negotiations to optimize registration approval, product labeling & promotion and patient access decisions
  7. Develops strategic scientific communication plan including submission and presentation of research in peer-reviewed journals and at medical / methodological congresses
  8. Serves as internal SME on technical specialty areas to identify new methodologies and advancements in the field (e.g., COA methods, regulatory requirements to obtain COAs on labels, industry trends)
  9. Develops and delivers standards/best practices and educational resources for functions across AbbVie to drive the integration of patient voice in development programs

Qualifications
  • Advanced degree in Psychology, Epidemiology, Statistics, Public Health, Health Economics and
  • Outcomes Research (HEOR) or related discipline (MS, MPH, PharmD, PhD) preferred
  • Minimum of 5 years of experience required, with relevant pharmaceutical industry or consulting experience in patient experience data research; clinical outcome assessment / patient reported outcome development, psychometric validation, and implementation; and medical product development and trial design
  • Demonstrated ability in evaluation & development of PED from conceptualization through negotiations by global authorities
  • Experience in preparing regulatory & HTA submissions
  • Excellent interpersonal skills with an ability to leverage deep expertise to understand, respond and influence effectively across multiple internal and external customers
  • Demonstrated ability to manage multiple priorities in rapidly changing environment
  • Excellent written and verbal communication skills
  • Experience in handling delivery of services across complex matrix environments and on a global level
  • Excellent project management skills
  • Demonstrated experience / knowledge of the pharmaceutical industry (knowledge of regulatory/compliance frameworks) and clinical trial design
  • Knowledge of regulatory & HTA requirements for patient-centered endpoints
  • Ability to effectively interpret and communicate research results to internal and external audiences
  • Ability to work collaboratively to leverage other HEOR capabilities (Strategy, Geographies, other Centers of Expertise [CoEs] - Economic Modeling, Meta-Research, RWE Analytics)
  • Develop standards and respond quickly to business questions
  • Travel - Position requires up to 15% travel

Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html

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About AbbVie

Sourced by ZipRecruiter

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube, and LinkedIn.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

North Chicago, IL, US

Year founded

2013

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