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Remote Director Patient Experience Jobs (NOW HIRING)

The Regional Director of Corporate Accounts (RDCA) will have leadership responsibility for ... Bachelor's degree or applicable experience preferred. * Minimum of 5 years of sales and/or ...

The Regional Director of Corporate Accounts (RDCA) will have leadership responsibility for ... Bachelor's degree or applicable experience preferred. * Minimum of 5 years of sales and/or ...

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Remote Director Patient Experience information

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$33.5K

$121.3K

$174K

How much do remote director patient experience jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote director patient experience in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Patient Experience vs Remote Patient Experience Manager?

AspectRemote Director Patient ExperienceRemote Patient Experience Manager
CredentialsBachelor's degree, healthcare or patient experience certificationsBachelor's degree, healthcare or patient experience certifications
Work EnvironmentStrategic leadership, overseeing patient experience initiativesOperational management, implementing patient experience programs
Employer & Industry UsageHospitals, healthcare systems, healthcare organizationsHospitals, clinics, healthcare providers
Search & Comparison IntentHigh-level leadership roles in patient experienceOperational roles focused on patient experience management

The Remote Director Patient Experience typically holds a strategic leadership role, overseeing overall patient experience initiatives, while the Remote Patient Experience Manager focuses on implementing and managing specific programs. Both roles require healthcare knowledge and certifications, but the director role involves higher-level decision-making and strategy development.

How does a Remote Director of Patient Experience effectively lead and collaborate with multidisciplinary teams across different locations?

As a Remote Director of Patient Experience, you will regularly coordinate with diverse teams such as clinical staff, administrative personnel, and IT specialists, often spread across multiple sites. Effective communication is key, using virtual meeting platforms, collaborative tools, and regular check-ins to maintain alignment on patient experience initiatives. You'll set clear goals, monitor progress through data analytics, and foster a culture of empathy and excellence remotely. Building strong relationships and providing guidance despite the distance is both a challenge and a rewarding aspect of this role.

What does a Remote Director of Patient Experience do?

A Remote Director of Patient Experience oversees strategies and initiatives to enhance patient satisfaction and care quality, often working from a remote location. They analyze patient feedback, develop training programs for staff, and implement policies to improve the overall patient journey. This role collaborates with various departments to ensure healthcare services are patient-centered, compliant with regulations, and aligned with organizational goals. They also monitor key performance indicators and lead efforts to resolve patient concerns or complaints.

What are the key skills and qualifications needed to thrive as a Remote Director Patient Experience, and why are they important?

To excel as a Remote Director Patient Experience, you need expertise in healthcare administration, patient satisfaction strategies, and a background in nursing or health management, often supported by a relevant bachelor's or master's degree. Familiarity with patient feedback platforms, CRM systems, and quality improvement methodologies like Lean or Six Sigma is highly valued. Outstanding leadership, emotional intelligence, and the ability to communicate effectively across virtual teams are essential soft skills. These competencies are crucial to drive patient-centered initiatives, ensure high-quality experiences, and lead organizational change in a remote healthcare environment.
More about Remote Director Patient Experience jobs
What cities are hiring for Remote Director Patient Experience jobs? Cities with the most Remote Director Patient Experience job openings:
What states have the most Remote Director Patient Experience jobs? States with the most job openings for Remote Director Patient Experience jobs include:
Infographic showing various Remote Director Patient Experience job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.
REMOTE - Director Corporate Accounts

REMOTE - Director Corporate Accounts

Cardinal Health

Remote

$190K - $257K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

130th of 872 rated healthcare providers


Job description

The Regional Director of Corporate Accounts (RDCA) will have leadership responsibility for developing and implementing regionally based contracts that support sales strategies and objectives across the US Medical Products and Distribution business (USMPD). USMPD brings to the market our broad portfolio of products, services, and solutions. As one of the larger healthcare companies in the world, a leading service provider and leading medical distribution company, Cardinal Health has an integrated approach to our go-to-market capabilities. The RDCA will work collaboratively with the Acute and Non-Acute leadership, regional sales teams, and contracting teams to develop and execute strategies and execution for key accounts. Cross-functional team building, development of contracting strategy, leading negotiations, conducting comprehensive business reviews, positioning of Cardinal Health’s value offering, driving revenue, managing contract compliance integrity, and protecting margin will be key responsibilities. This RDCA role covers accounts & opportunities in Colorado, Utah and part of Washington.

Responsibilities:

  • Strategic Account Management: Manage key senior executive relationships (C-suite or senior decision-makers) across Regional Purchasing Coalitions, Integrated Delivery Networks, and Health Systems. Expand customer relationships and insights to identify and secure new sales opportunities, driving revenue growth, profitability, and market share.
  • Contract Management: Oversee all contracting activities, including leading contract strategies, RFPs, and locally negotiated agreements. Manage the financial approval process and all contracts within accounts.  Drive overall account profitability, including leading deal modeling, approval processes, and developing/executing profitability strategies.
  • Strategic Planning & Execution: Determine strategic direction for accounts, leveraging competitive landscape and market insights. Develop and execute comprehensive sales plans across business units, aligning with account priorities and needs.
  • Cross‑Functional Collaboration: Partner with enterprise sales, clinical specialists, marketing, and product teams to develop and execute integrated account strategies that drive deeper penetration, expand service adoption, and achieve sustained revenue growth within key medical accounts.
  • Communication: Maintain clear, consistent, and proactive communication with assigned accounts, commercial teams and internal Cardinal Health leadership to align on strategic priorities and support effective execution of sales initiatives.
  • Performance Measurement: Establish mutual KPIs with accounts, conduct business reviews, and track progress to ensure all customer commitments are met.
  • Strategic Improvement: Support ongoing improvement of group strategies, including segmentation, targeting, program development, and organizational effectiveness.

Qualifications:

  • Bachelor’s degree or applicable experience preferred.
  • Minimum of 5 years of sales and/or marketing experience within the healthcare/medical product and services industry preferred.
  • Proven success in complex selling situations, including selling diversified product solutions and services, and cultivating/maintaining executive relationships.
  • Strong track record of operating and leading within complex organizations.
  • Leadership & Management: Demonstrated ability to lead, achieve results through others, and manage customer expectations.
  • Decision-Making & Problem-Solving: Applying structured methods to make high-stakes, rational decisions.
  • Business Acumen: Demonstrated financial acumen, including strategic and analytical skills. Strong knowledge of hospital and healthcare economics.
  • Strategic & Analytical: Ability to analyze complex business issues and lead the development of customized action plans to drive value.
  • Sales & Negotiation: Demonstrated success in complex negotiations.
  • Interpersonal & Collaboration: Excellent organizational, communication, and presentation skills. Strong cross-organizational collaboration skills; ability to operate effectively in a matrixed environment. Ability to develop and expand relationships with key stakeholders to achieve business objectives.
  • Technical Proficiency: Strong computer skills, including CRM tools like Salesforce.
  • Ability to travel up to 50%. Must have a valid driver’s license and active vehicle insurance policy.
  • Live within the region.  Ability to work remotely from a dedicated, quiet, private, and distraction-free home environment with access to high-speed internet. (Cardinal Health provides necessary technology, and computer equipment; you are responsible for high-speed internet & cell phone).
  • Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

Anticipated pay range: $190,000-$257,000 (includes targeted variable pay)

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Application window anticipated to close: 6/12/2026 *If interested in opportunity, please submit application as soon as possible.

Denver Metro Area, Portland Metro Area, Seattle Metro Area

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.


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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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