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Remote Director Patient Experience Jobs (NOW HIRING)

Essentia Health

Patient Experience Partner

Brainerd, MN · On-site +1

$57K - $86K/yr

Direct patient experience or service excellence experience * Experience with survey platforms or ... FTE: 1 Possible Remote/Hybrid Option: Hybrid Shift Rotation: Day Rotation (United States of America ...

Honorhealth

Patient Experience Coach

Patient Experience Monday-Friday, 8am-5pm Hybrid Must reside in Arizona Great care starts with ... Coaches direct care providers (especially opinion leaders) to build a foundation of service ...

LivaNova

Director, Patient Support Programs (PSP)

$170K - $190K/yr

LivaNova is seeking an experienced and strategic leader in Patient Support Programs (PSP). This ... S-based remote * Occasional 10% travel may be required, depending on home office location Pay ...

Harris

$223K - $234K/yr

Experience building or maturing a Product operating model in a scaling organization. * Strong ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Sodexo

Patient Experience Manager 2

Edison, NJ · Remote

$80K - $85K/yr

This is not a virtual position, although a flexible schedule and limited remote work are offered ... Organizational, self-directed, and detail-oriented approach to daily work. Requirements * Education ...

Sodexo

Patient Experience Manager 2

Edison, NJ · Remote

$80K - $85K/yr

This is not a virtual position, although a flexible schedule and limited remote work are offered ... Organizational, self-directed, and detail-oriented approach to daily work. Requirements * Education ...

Harris

(Remote) Director of Product

Oregon, IL · Remote

$218K - $228K/yr

Experience building or maturing a Product operating model in a scaling organization. * Strong ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Sodexo

Patient Experience Manager 2

Edison, NJ · On-site +1

$80K - $85K/yr

This is not a virtual position, although a flexible schedule and limited remote work are offered ... Organizational, self-directed, and detail-oriented approach to daily work. Requirements * Education ...

Press Ganey

Patient Experience Advisor

Remote work-from-home (U.S.) or Hybrid based at our Chicago, Boston, or South Bend hubs. Travel: Up ... Coordinate and present regular client performance reviews in partnership with the Managing Director.

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Remote Director Patient Experience information

See salary details

$33.5K

$121.3K

$174K

How much do remote director patient experience jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote director patient experience in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What does a remote director patient experience do?

A Remote Director of Patient Experience oversees strategies and initiatives to enhance patient satisfaction and care quality, often working from a remote location. They analyze patient feedback, develop training programs for staff, and implement policies to improve the overall patient journey. This role collaborates with various departments to ensure healthcare services are patient-centered, compliant with regulations, and aligned with organizational goals. They also monitor key performance indicators and lead efforts to resolve patient concerns or complaints.

What are the key skills and qualifications needed to thrive as a remote director patient experience?

To excel as a Remote Director Patient Experience, you need expertise in healthcare administration, patient satisfaction strategies, and a background in nursing or health management, often supported by a relevant bachelor's or master's degree. Familiarity with patient feedback platforms, CRM systems, and quality improvement methodologies like Lean or Six Sigma is highly valued. Outstanding leadership, emotional intelligence, and the ability to communicate effectively across virtual teams are essential soft skills. These competencies are crucial to drive patient-centered initiatives, ensure high-quality experiences, and lead organizational change in a remote healthcare environment.

How does a remote director patient experience effectively lead and collaborate with multidisciplinary teams across different locations?

As a Remote Director of Patient Experience, you will regularly coordinate with diverse teams such as clinical staff, administrative personnel, and IT specialists, often spread across multiple sites. Effective communication is key, using virtual meeting platforms, collaborative tools, and regular check-ins to maintain alignment on patient experience initiatives. You'll set clear goals, monitor progress through data analytics, and foster a culture of empathy and excellence remotely. Building strong relationships and providing guidance despite the distance is both a challenge and a rewarding aspect of this role.

What is the difference between Remote Director Patient Experience vs Remote Patient Experience Manager?

AspectRemote Director Patient ExperienceRemote Patient Experience Manager
CredentialsBachelor's degree, healthcare or patient experience certificationsBachelor's degree, healthcare or patient experience certifications
Work EnvironmentStrategic leadership, overseeing patient experience initiativesOperational management, implementing patient experience programs
Employer & Industry UsageHospitals, healthcare systems, healthcare organizationsHospitals, clinics, healthcare providers
Search & Comparison IntentHigh-level leadership roles in patient experienceOperational roles focused on patient experience management

The Remote Director Patient Experience typically holds a strategic leadership role, overseeing overall patient experience initiatives, while the Remote Patient Experience Manager focuses on implementing and managing specific programs. Both roles require healthcare knowledge and certifications, but the director role involves higher-level decision-making and strategy development.

More about Remote Director Patient Experience jobs

What cities are hiring for Remote Director Patient Experience jobs?

Cities with the most Remote Director Patient Experience job openings:

What states have the most Remote Director Patient Experience jobs?

States with the most job openings for Remote Director Patient Experience jobs include:

What job categories do people searching Remote Director Patient Experience jobs look for?

The top searched job categories for Remote Director Patient Experience jobs are:

Remote Director Patient Experience jobs near you
Infographic showing various Remote Director Patient Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Patient Experience Partner

Essentia Health

Brainerd, MN • On-site, Remote

$57K - $86K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

415th of 891 rated healthcare providers

Job description

Building Location:Support Services BuildingDepartment:1006420 PATIENT EXPERIENCE - EH SSJob Description:The Patient Experience Partner supports enterprise-wide patient experience strategy through analytics, survey development and maintenance, reporting, data governance, operational partnership, and improvement coordination. Under moderate supervision, this role follows established processes to collect, analyze, and summarize patient, family, and physician experience data; support reporting and survey activities; and assist with implementation of improvement plans. In collaboration with Patient Experience leaders and interdisciplinary stakeholders, the role helps translate insights into action to strengthen the care experience across the organization.Education Qualifications:

Key Responsibilities:

  • Supports partnerships with leaders and teams across the organization to advance patient experience goals, priorities, and improvement initiatives through coordination, facilitation support, follow-up, change management, and performance improvement activities within assigned scope
  • Collects, monitors, analyzes, and summarizes patient experience data, comments, and trends to identify opportunities and support decision-making
  • Supports survey development and maintenance, reporting processes, and data governance activities to help ensure data integrity, consistency, methodology compliance, and clear metric definitions
  • Prepares and maintains standard dashboards, reports, visualizations, executive summaries, and presentations; documents business needs for routine analytic or technical requests
  • Explains standard reports, survey processes, and job-related policies and practices to stakeholders; continues building knowledge of methodology, best practices, trends, and regulatory considerations
  • Continuously improves processes and systems within the immediate job area while following standard processes and expectations


Key Attributes:

  • Foundational ability to analyze and interpret data and communicate findings, which may be gained through internship, practicum, academic, or professional experience
  • Ability to work collaboratively with leaders and cross-functional teams to support improvement efforts, operational planning, or change initiatives

Education Requirement:

  • Bachelor's degree in healthcare administration, business, informatics, public health, analytics, statistics, or a related field

Preferred Qualifications:

  • Direct patient experience or service excellence experience
  • Experience with survey platforms or survey methodology, including Press Ganey
  • Knowledge of data governance, metric validation, and reporting definitions
  • Experience developing dashboards, visualizations, and executive summaries
  • Exposure to facilitation, change management, or performance improvement activities
  • Certifications such as CPXP, Lean, or Six Sigma
  • AI or innovation-related experience
Licensure/CertificationQualifications:FTE:1

Possible Remote/Hybrid Option:

HybridShift Rotation:Day Rotation (United States of America)Shift Start Time:8:00 AMShift End Time:4:30 PMWeekends:Holidays:NoCall Obligation:NoUnion:Union Posting Deadline:

Compensation Range:

$57,345.60 - $86,028.80Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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