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Remote Patient Experience Jobs in Seattle, WA (NOW HIRING)

... Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step ... Coordinate with other clinical team members to provide an exceptional patient experience * Develop ...

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Remote Patient Experience information

See Seattle, WA salary details

$11

$25

$60

How much do remote patient experience jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote patient experience in Seattle, WA is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.17 and $26.80 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Seattle, WA?

The most popular types of Patient Experience jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Patient Experience jobs?

Cities near Seattle, WA with the most Remote Patient Experience job openings:

Infographic showing various Remote Patient Experience job openings in Seattle, WA as of August 2026, with employment types broken down into 74% Full Time, 18% Part Time, and 8% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $53,287 per year, or $25.6 per hour.

Licensed Mental Health Therapist - Remote Outpatient Setting

Haña Health and Wellness Clinic

Redmond, WA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Haña Health and Wellness Clinic is actively seeking a dedicated Licensed Mental Health Therapist to join our dynamic team in a fully remote outpatient setting. This full-time position entails delivering high-quality mental health care while making a meaningful impact on the lives of our patients. With a focus on holistic treatment, you will implement therapeutic interventions for a diverse clientele, guided by evidence-based practices.

About the Organization

Located in Redmond, Washington, Haña Health and Wellness Clinic is a leading outpatient facility specializing in a comprehensive range of mental health services. Our compassionate team is dedicated to addressing various mental health conditions, including depression, anxiety, bipolar disorder, and substance misuse. We pride ourselves on offering personalized care tailored to the unique needs of each patient, enhancing their journey towards mental wellness.

Work Environment

This role is designed for a remote work setting, enabling you to provide therapeutic services while enjoying the flexibility of working from home. The clinic promotes a collaborative atmosphere where professionals are encouraged to share insights and strategies to best support patient care. You will be part of a multi-disciplinary team that includes psychiatrists, psychologists, and other mental health professionals dedicated to integrated patient care.

Key Responsibilities
  • Conduct comprehensive mental health assessments, swiftly identifying issues and developing individualized treatment plans that address each patient's unique needs.
  • Provide a variety of therapeutic modalities, including cognitive-behavioral therapy (CBT) and solution-focused interventions, tailored to individuals, couples, and families seeking support.
  • Facilitate psychoeducational and support groups designed to foster community engagement and provide patients with resources to manage their conditions effectively.
  • Collaborate regularly with fellow mental health professionals to ensure all treatment plans are cohesive and comprehensive, addressing every aspect of patient well-being.
  • Deliver crisis intervention services promptly, employing de-escalation techniques when facing mental health emergencies.
  • Educate patients about mental health, guiding them through treatment options and available community resources to empower their recovery process.
  • Maintain meticulous and confidential documentation of patient interactions in line with legal and ethical standards, ensuring patient privacy across all communications.
  • Engage in regular case consultations and team meetings, contributing your insights to foster a culture of continuous professional improvement.
  • Stay abreast of the latest research and developments in mental health therapy to ensure the highest standards of care.
Patient Population / Client Focus

Our practice is committed to serving a broad spectrum of clients who present with various mental health challenges. You will work with individuals from diverse backgrounds, including children, adolescents, adults, and families. The clinic emphasizes inclusivity, understanding that each patient’s experience is unique and requires a customized therapeutic approach.

Qualifications
  • A Bachelor's degree in Social Work, Mental Health Counseling, Psychology, or a related field is required, with a preference for candidates holding a master's or doctoral degree in the same fields.
  • A current and valid professional licensure (LICSW, LMHC, or LMFT) in Washington State is essential for this role.
  • Thorough understanding of mental health disorders, assessment techniques, and evidence-based treatment methodologies.
  • Demonstrated experience delivering therapy to diverse populations through both individual and group settings.
  • Exceptional communication and interpersonal skills essential for building rapport with patients and collaborating with team members.
  • Ability to maintain professionalism, ethical standards, and sound judgment in all therapeutic interactions.
  • Familiarity with electronic health record (EHR) systems and other relevant computer applications.
  • Proven ability to work collaboratively as part of a multidisciplinary healthcare team.
Preferred Experience
  • Experience in teletherapy is highly desirable, as this role will involve remote patient interactions.
  • Previous work with specific populations such as children or clients with substance use disorders will be beneficial.
  • Engagement in ongoing professional development activities or specialized training related to mental health therapy.
Compensation and Benefits

The position offers a competitive salary ranging from USD 115,000 to 130,000 annually, commensurate with experience and qualifications. Haña Health and Wellness Clinic provides a comprehensive healthcare benefits package, including medical, dental, and vision coverage. Additionally, employees can participate in a retirement savings plan with employer contributions, receive generous paid time off (PTO), and enjoy holiday pay. Professional liability insurance is provided, along with continuing education support to foster professional growth.

Career Growth Opportunities

At Haña Health and Wellness Clinic, we believe in empowering our employees to grow within the organization. There are numerous opportunities for career advancement as our clinic expands its services and reaches more communities. We encourage our therapists to pursue specialization through additional training and certifications, enhancing both their professional skills and career prospects.

Why Join Our Team

If you are passionate about mental health and want to make a difference, Haña Health and Wellness Clinic offers an unparalleled opportunity to be part of a supportive and innovative team. Here, your contributions will directly impact patient care, guiding them towards improved mental well-being. This role emphasizes collaboration, respect, and the pursuit of excellence in mental health treatment, making it an ideal fit for professionals who are committed to their vocation.

Application Information

If you are ready to embark on a rewarding career where you can make a significant difference in the lives of others, we invite you to apply for the Licensed Mental Health Therapist position at Haña Health and Wellness Clinic. Please submit your resume along with a cover letter outlining your relevant experience and vision for patient care. We look forward to welcoming you to our dedicated team!