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Remote Patient Experience Jobs in Wisconsin (NOW HIRING)

Legion Health

$50K/yr

Quality and patient experience are paramount to us. This means recruiting exceptional providers ... This nationwide, remote, part-time contractor opportunity combines predictable flexibility with ...

EnsoData

User Experience (UX) Designer

Madison, WI · On-site +1

This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow ... Communication: Ability to communicate in a remote environment that strives to be diverse and ...

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop ...

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How much do remote patient experience jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote patient experience in Wisconsin is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.49 and $22.61 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Wisconsin?

The most popular types of Patient Experience jobs in Wisconsin are:

What are popular job titles related to Remote Patient Experience jobs in Wisconsin?

For Remote Patient Experience jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Wisconsin look for?

The top searched job categories for Remote Patient Experience jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Patient Experience jobs?

Cities in Wisconsin with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,958 per year, or $21.6 per hour.

ProHealth Care - Remote Patient Monitoring 0.5 FTE ( Hybrid role )

Waukesha, WI • On-site, Remote

ProHealth Care, Inc.
Health Care and Social Assistance • 1 - 5K employees

7.2

Company rating: 7.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

346th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about ProHealth Care, Inc.external

Full-time, Part-time

Retirement, PTO

Posted 9 days ago

Job description

What You Will Do:
This is NOT a remote position and the candidate chosen for this role will need to be able to work on site in Waukesha, WI.
The Remote Patient Monitoring (RPM) RN will assess patient generated data provided via digital technology to manage the care of the acute and chronically ill patient. The RPM RN will provide individualized patient assessment, patient education, medication management, goal setting and clinical care planning. In collaboration with physicians and care team members, RPM nurses will educate and support self-management of medical conditions in the home environment using motivational communication techniques and positive reinforcement to changes. The RPM enrolled patient will submit vital signs and symptoms that the RN will rapidly interpret addressing patient needs, objectives and goals to improve clinical outcomes and patient experience. The RN will draw on clinical expertise for short and long-term health management goals for primary and specialty care. The RN will remotely monitor all data and respond to alerts efficiently and effectively, escalating care to patient's primary or specialty provider. Early detection and intervention for adverse health trends may decrease acute care utilization, emergency department visits and hospital admissions and readmissions. The nurse will build a long-term relationship with their panel of patients through regular communication, so they may become trusted members of the care team.
Additional Requirements:
  • Graduate from an Accredited School of Nursing. Bachelor's degree in Nursing preferred.
  • 1-2 years' experience working in hospital and or ambulatory care setting working with patients with chronic diseases.
  • Previous experience in remote patient monitoring highly desirable. Experience in working in an electronic medical record and care management system. Technological experience as primary healthcare delivery system. Epic experience.
  • Additional Requirements
  • Strong technological aptitude with the ability to quickly learn and adapt to new software and tools.

Why Join ProHealth Care:
We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.
This Position Will Offer You:
  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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About ProHealth Care

Sourced by ZipRecruiter

ProHealth Care has been the health care leader in Waukesha County and surrounding areas providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Oconomowoc, WI, US

Year founded

1914

Social media

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Pay

Benefits

Hours and flexibility

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