Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Success in this role requires strong active listening, emotional control, professionalism, empathy ... Remote Interpretation (VRI). We support communication in over 170 languages and are committed to ...
Success in this role requires strong active listening, emotional control, professionalism, empathy ... Remote Interpretation (VRI). We support communication in over 170 languages and are committed to ...
Success in this role requires strong active listening, emotional control, professionalism, empathy ... Remote Interpretation (VRI). We support communication in over 170 languages and are committed to ...
Success in this role requires strong active listening, emotional control, professionalism, empathy ... Remote Interpretation (VRI). We support communication in over 170 languages and are committed to ...
$32 - $34/hr
Trained crisis support specialists offer free, confidential emotional support, stabilization, and ... Location Remote - in Maine. This role can be performed anywhere in Maine from a secure ...
$32 - $34/hr
Trained crisis support specialists offer free, confidential emotional support, stabilization, and ... Location Remote - in Maine. This role can be performed anywhere in Maine from a secure ...
Fully Remote Beginner Level CSR
Milwaukee, WI · On-site +1
$90K - $120K/yr
Responsibilities As a Remote Client Support Specialist , your responsibilities include ... S. * Listening carefully to client needs and helping identify benefit options that fit their ...
Fully Remote Beginner Level CSR
Milwaukee, WI · On-site +1
$90K - $120K/yr
Responsibilities As a Remote Client Support Specialist , your responsibilities include ... S. * Listening carefully to client needs and helping identify benefit options that fit their ...
Remote Telephone Interviewer
Madison, WI · Remote
$16/hr
Perform database or computer tasks in support of research surveys, such as conducting address or ... Must have excellent listening skills to receive information through oral communication. Equal ...
New
Quick apply
Remote Telephone Interviewer
Madison, WI · Remote
$16/hr
Perform database or computer tasks in support of research surveys, such as conducting address or ... Must have excellent listening skills to receive information through oral communication. Equal ...
New
Accounting Clerk (Remote)
Janesville, WI · Remote
$18.25 - $23.25/hr
Supports Finance department with data entry, journal entries, and month-end account reconciliations ... Excellent communication skills (listening, verbal, written, and customer service skills). * Ability ...
New
Quick apply
Accounting Clerk (Remote)
Janesville, WI · Remote
$18.25 - $23.25/hr
Supports Finance department with data entry, journal entries, and month-end account reconciliations ... Excellent communication skills (listening, verbal, written, and customer service skills). * Ability ...
New
Customer Relations Associate - Remote
Appleton, WI · Remote
$30K - $70K/yr
Strong listening skills * Organized and detail-oriented * Comfortable using online platforms ... Ongoing Support: Access continued educational resources * Professional Development: Strengthen ...
New
Quick apply
Customer Relations Associate - Remote
Appleton, WI · Remote
$30K - $70K/yr
Strong listening skills * Organized and detail-oriented * Comfortable using online platforms ... Ongoing Support: Access continued educational resources * Professional Development: Strengthen ...
New
Customer Relations Associate - Remote
Appleton, WI · Remote
$39K - $48K/yr
Strong listening skills * Organized and detail-oriented * Comfortable using online platforms ... Ongoing Support: Access continued educational resources * Professional Development: Strengthen ...
New
Customer Relations Associate - Remote
Appleton, WI · Remote
$39K - $48K/yr
Strong listening skills * Organized and detail-oriented * Comfortable using online platforms ... Ongoing Support: Access continued educational resources * Professional Development: Strengthen ...
New
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...
Radiologist - Remote
Madison, WI · On-site +1
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...
Radiologist - Remote
Madison, WI · On-site +1
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Professional doctor-centric culture that is grounded on listening and acting on the feedback from ...
... support and assistance services for Wisconsin residents experiencing emotional distress. This position is available in-person and remote , with current shift openings for afternoons, evenings, and ...
... support and assistance services for Wisconsin residents experiencing emotional distress. This position is available in-person and remote , with current shift openings for afternoons, evenings, and ...
Customer Care Advocate/Account Manager
Milwaukee, WI · On-site +1
Regal Rexnord is looking for a Customer Care Advocate/Account Manager to support our WM Berg ... Emotional Intelligence: Understanding and managing emotions effectively. Required Skills and ...
Customer Care Advocate/Account Manager
Milwaukee, WI · On-site +1
Regal Rexnord is looking for a Customer Care Advocate/Account Manager to support our WM Berg ... Emotional Intelligence: Understanding and managing emotions effectively. Required Skills and ...
College Readiness Mentor for PEOPLE Milwaukee
Milwaukee, WI · On-site +1
$15.50/hr
Partially Remote Location: Milwaukee, WI Salary/Wage Range or Lump Sum: $15.50 Job Categories ... Reflective listening, Enthusiasm for education and mentoring, Flexibility, Respectful and Inclusive ...
College Readiness Mentor for PEOPLE Milwaukee
Milwaukee, WI · On-site +1
$15.50/hr
Partially Remote Location: Milwaukee, WI Salary/Wage Range or Lump Sum: $15.50 Job Categories ... Reflective listening, Enthusiasm for education and mentoring, Flexibility, Respectful and Inclusive ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
... listen and maneuver conversations to achieve the maximum number of meetings possible * Self ... Provide clients, prospects, and team members (at all levels) with superior support, service, and ...
Quick apply
... listen and maneuver conversations to achieve the maximum number of meetings possible * Self ... Provide clients, prospects, and team members (at all levels) with superior support, service, and ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Excellent verbal, written and listening skills are a must. What will make you stand out: * Quickly ...
Dosimetrist - Remote
Green Bay, WI · Remote
$50.54 - $75.81/hr
Remote position - open to residents of WI, MI, FL, IN, MO, OH, KY, TN, NC, SC, NH, FL, WY, NE, AZ ... support the overall well-being of our colleagues including their physical, emotional, financial ...
Dosimetrist - Remote
Green Bay, WI · Remote
$50.54 - $75.81/hr
Remote position - open to residents of WI, MI, FL, IN, MO, OH, KY, TN, NC, SC, NH, FL, WY, NE, AZ ... support the overall well-being of our colleagues including their physical, emotional, financial ...
Emotional Support Listener Remote information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
225th of 225 rated it services
Job description
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988