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Remote Patient Experience Jobs in Indiana (NOW HIRING)

HealthLinc

Medical Assistant - Program (51875)

Valparaiso, IN · Remote

$15 - $19.50/hr

As a Program Medical Assistant, you will audit and review patient medical records Remote Patient ... Current CPR certification Experience * At least 1 year of work experience as Medical Assistant (not ...

IQVIA

Flex Nurse Educator

Indianapolis, IN · Remote

Deliver remote patient education, including medication administration training and adherence ... At least 5 years clinical experience in hospital, home health, pharmaceutical, or biotech settings.

Legion Health

$50K - $150K/yr

Quality and patient experience are paramount to us. This means recruiting exceptional providers ... This nationwide, remote, part-time contractor opportunity combines predictable flexibility with ...

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Remote Patient Experience information

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$52

How much do remote patient experience jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote patient experience in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.87 and $23.21 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Indiana?

The most popular types of Patient Experience jobs in Indiana are:

What are popular job titles related to Remote Patient Experience jobs in Indiana?

For Remote Patient Experience jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Indiana look for?

The top searched job categories for Remote Patient Experience jobs in Indiana are:

What cities in Indiana are hiring for Remote Patient Experience jobs?

Cities in Indiana with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Medical Assistant - Program (51875)

HealthLinc

Valparaiso, IN • Remote

$15 - $19.50/hr

Full-time

Posted 5 days ago

HealthLinc rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

This is a grant funded position serving Newton and Starke County.  As a Program Medical Assistant, you will audit and review patient medical records Remote Patient Monitoring Program.  The Program Medical Assistant will monitor vitals and provide patient education on chronic conditions.   This position is minimal direct patient care and will provide an administrative role.  This position works closely with the Program Care Team Nurse and will report to the Program Director.

JOB RESPONSIBILITIES:

  • Updates and maintains patient charts.
  • Monitoring patient outcomes through quality management system.
  • Assist in completing remote patient monitoring pre-enrollments and enrollments. 
  • Troubleshooting issues with remote devices.
  • Calling patients based upon daily alerts or vitals as requested per care team nurse or site clinical team.
  • Identifies unsafe patient environment and discusses situations with the medical provider or designee.
  • Maintains and delivers remote patient monitoring equipment as needed.
  • Conducts inventory of supplies and equipment remote patient monitoring program as needed or requested.
  • Maintains logs (i.e. medical logs, inventory update, etc.) and records for remote patient monitoring program.
  • May be required to request medical records from other health care providers.
  • Occasionally supervises and acts as a trainer/preceptor for students and/or temporary staff.
  • Assists the Program Care Team Nurse and other members of the program team as needed.
  • Relieves and substitutes for other medical assistants in all clinical areas as needed.
  • All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
  • Performs other duties as assigned.

REQUIRED QUALIFICATIONS:

Education/Training

  • High school diploma or equivalent
  • Graduate of a program for Medical Assistants
  • Graduate of an accredited 2-year Medical Assistant associates degree program (not required but highly preferred)
  • Ability to pass MA Certification/Registration exam within the first six months of employment
  • Current CPR certification

Experience

  • At least 1 year of work experience as Medical Assistant (not required but highly preferred)

Skills/Job Requirement

  • Strong organizational and time management skills
  • Proven ability to work well in a team environment
  • Excellent written and verbal communication skills
  • Ability to deal with stressful situations including difficult personalities
  • Ability to follow HealthLinc policies and procedures

Technology Skills

  • Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
  • Basic computer skills (Microsoft Office, EHR, online sources, etc.)

DIRECT SUPERVISION:

  • N/A

REQUIRED TRAININGS:

  • All assigned Relias trainings

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