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Remote Patient Experience Jobs in Indiana (NOW HIRING)

Goshen Health

Virtual Patient Safety Assistant

Goshen, IN · On-site +1

$19 - $25.50/hr

Position Summary The Virtual Sitter (VS) provides continuous remote observation of assigned ... Patient care experience preferred. Certifications Required Healthcare Provider CPR certification De ...

Goshen Health

Virtual Patient Safety Assistant

Goshen, IN · On-site +1

$19 - $25.50/hr

Position Summary The Virtual Sitter (VS) provides continuous remote observation of assigned ... Patient care experience preferred. Certifications Required Healthcare Provider CPR certification De ...

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop ...

AES

Remote Optometrist

Indianapolis, IN · Remote

Advanced technology for excellent patient care * Flexible schedules for better work-life balance ... experience Additional Information For more information, please visit our website.

National Vision

Remote Optometrist

Indianapolis, IN · On-site +1

Advanced technology for excellent patient care * Flexible schedules for better work-life balance ... experience Additional Information For more information, please visit our website.

Talkiatry

Remote Therapist - Indiana

Indianapolis, IN · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... patient who experienced firsthand the challenges of accessing care. Together, they set out to ...

Talkiatry

Remote Therapist - Indiana

Fort Wayne, IN · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... patient who experienced firsthand the challenges of accessing care. Together, they set out to ...

Harris

$10/hr

Remote The Care Manager will be assigned a patient panel based on skill and efficiency level and is ... Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop ...

Talkiatry

Remote Therapist - Indiana

Evansville, IN · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... patient who experienced firsthand the challenges of accessing care. Together, they set out to ...

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How much do remote patient experience jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote patient experience in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.87 and $23.21 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Indiana? The most popular types of Patient Experience jobs in Indiana are:
What are popular job titles related to Remote Patient Experience jobs in Indiana? For Remote Patient Experience jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Patient Experience jobs in Indiana look for? The top searched job categories for Remote Patient Experience jobs in Indiana are:
What cities in Indiana are hiring for Remote Patient Experience jobs? Cities in Indiana with the most Remote Patient Experience job openings:
Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

Virtual Patient Safety Assistant

Goshen Health

Goshen, IN • On-site, Remote

$19 - $25.50/hr

Full-time

Re-posted 22 days ago

Goshen Health rating

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers

Job description

Position Summary
The Virtual Sitter (VS) provides continuous remote observation of assigned patients via video monitoring technology to enhance patient safety and support clinical staff. This role is responsible for identifying behaviors that may place patients at risk (e.g., falls, self-harm, device disruption) and promptly communicating concerns to the bedside care team.
The Virtual Sitter serves as an added layer of safety, helping maintain a secure and healing environment. Strong communication skills, empathy, and proficiency with digital health tools are essential.
Key responsibilities include virtual monitoring, interaction with patients and families, and supporting patient safety. The position works under the direct supervision of a Registered Nurse (RN) and uses independent judgment to prioritize work and report observations to appropriate personnel.
Position Qualifications
Minimum EducationMust be able to read, write and understand simple instructions. Must be able to perform simple manual tasks as assigned.
Knowledge of computer use and various data base software programs. Ability to adapt and be flexible with frequent change. Possesses strong organizational and interpersonal skills.
Preferred Education High school graduate.
Patient care experience preferred.
Certifications Required Healthcare Provider CPR certification
De-escalation training (will be provided upon hire)

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