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Patient Engagement Remote Jobs in Indiana (NOW HIRING)

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... employee engagement activities resulting in monetary prizes. * There is no pay for onboarding.

Harris

$10/hr

Remote The Care Manager will be assigned a patient panel based on skill and efficiency level and is ... engagement activities resulting in monetary prizes. * There is no pay for onboarding until care ...

Valeris

Executive Case Manager (Remote)

Indianapolis, IN · Remote

... patient support services and healthcare provider engagement tools to help life sciences companies ... This is a remote role. Candidates must reside in the state of Indiana. When you join the team as an ...

Harris

The ideal candidate brings deep expertise in Hospital Revenue Cycle Management or Hospital Patient ... tracking engagement history, and forecasting business opportunities. * Hands-on knowledge of ...

Harris

The ideal candidate brings deep expertise in Hospital Revenue Cycle Management or Hospital Patient ... tracking engagement history, and forecasting business opportunities. * Hands-on knowledge of ...

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Patient Engagement Remote information

What is a patient engagement remote?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are some typical challenges faced by patient engagement remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What are the key skills and qualifications needed to thrive as a patient engagement remote specialist?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.
What are the most commonly searched types of Patient Engagement jobs in Indiana? The most popular types of Patient Engagement jobs in Indiana are:
What are popular job titles related to Patient Engagement Remote jobs in Indiana? For Patient Engagement Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Engagement Remote jobs in Indiana look for? The top searched job categories for Patient Engagement Remote jobs in Indiana are:
What cities in Indiana are hiring for Patient Engagement Remote jobs? Cities in Indiana with the most Patient Engagement Remote job openings:
Patient Engagement Remote jobs near you

Telehealth Call Center Clinician

New Vista Behavioral Health

Indianapolis, IN • Remote

$30 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Telehealth Call Center Clinician
Remote Opportunity (Must be Licensed in Indiana)
Shifts: 3 x 12 hours (2pm - 2 am)


Pay: $30 - $34 per hour


About New Vista:

At NewVista, we are the behavioral health experts. We strive to treat every patient with impeccable precision and care as if they are family. NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, and behavioral health providers serving the adult and geriatric population

Position Overview

The Telehealth Call Center Clinician provides clinical assessment, care coordination, and referral services via telehealth. This role works collaboratively with interdisciplinary teams and external providers to ensure timely, compliant, and high-quality patient care. This is a remote position for candidates licensed to practice in the state of Indiana.

Key Responsibilities

  • Conducts level-of-care assessments and completes ASAM documentation via telehealth platforms.
  • Coordinates care with interdisciplinary treatment teams and external providers, providing timely clinical updates.
  • Communicates effectively while adhering to HIPAA and 42 CFR Part 2 regulations; documents all interactions accurately.
  • Provides community resource information and facilitates “warm referrals” to support patient engagement.
  • Collaborates with utilization review staff regarding authorizations and ongoing care needs.
  • Completes comprehensive, timely documentation in compliance with organizational, clinical, and regulatory standards.
  • Demonstrates strong crisis intervention skills while maintaining patient confidentiality.
  • Maintains working knowledge of applicable clinical regulations and best practices.
  • Completes the admissions process, including verification of benefits and securing required authorizations.

Education Requirements

  • High school diploma or GED required.
  • Bachelor’s degree preferred (BSW, LSW, or RN), or
  • Master’s degree in Social Work, Counseling, or a related field with appropriate licensure.

Licensure Requirements

  • Active Indiana licensure required.
  • Eligible licenses include:
  • LSW
  • LCSW
    Why You’ll Love It Here (Full‑Time Benefits)
  • Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
  • Generous PTO and paid holidays
    401(k) with company contribution; Life and disability coverage
    Tuition reimbursement up to $15,000 and student loan forgiveness programs

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