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Non Exempt Remote Patient Navigator Jobs in Indiana

RenewableWorks

Recruiter

Warsaw, IN · Remote

$23 - $32/hr

Location : Warsaw, IN/ South Bend, IN/ Fort Wayne, IN This is a remote opportunity; however ... Source, recruit, screen, interview and assess high volumes of candidates for exempt and nonexempt ...

TrueBlue

Recruiter

Warsaw, IN · Remote

$23 - $32/hr

Location : Warsaw, IN/ South Bend, IN/ Fort Wayne, IN This is a remote opportunity; however ... Source, recruit, screen, interview and assess high volumes of candidates for exempt and nonexempt ...

TrueBlue

Recruiter

Warsaw, IN · Remote

$23 - $32/hr

Location : Warsaw, IN/ South Bend, IN/ Fort Wayne, IN This is a remote opportunity; however ... Source, recruit, screen, interview and assess high volumes of candidates for exempt and nonexempt ...

Open Door Health Services

Scheduler

Muncie, IN · On-site +1

Non-Exempt | Full Time Schedule: Monday - Friday, 8a to 5p Open Door Health Services is seeking a ... Schedulers perform a variety of patient focused duties including answering incoming calls ...

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Non Exempt Remote Patient Navigator information

What is the difference between Non Exempt Remote Patient Navigator vs Non Exempt Medical Scheduler?

AspectNon Exempt Remote Patient NavigatorNon Exempt Medical Scheduler
CredentialsTypically requires healthcare-related certifications or experienceUsually requires administrative or scheduling experience, no specific healthcare certifications
Work EnvironmentRemote, patient-facing, healthcare settingsRemote or in-office, administrative healthcare setting
Employer & Industry UsageHospitals, clinics, healthcare organizationsMedical offices, clinics, healthcare providers
Search & Comparison IntentUnderstanding patient navigation roles, healthcare supportScheduling, appointment management, administrative tasks

The Non Exempt Remote Patient Navigator focuses on guiding patients through healthcare processes, often requiring healthcare knowledge and certifications. In contrast, the Non Exempt Medical Scheduler handles appointment scheduling and administrative tasks, typically with less healthcare-specific credentials. Both roles are remote and serve healthcare organizations, but their core responsibilities differ significantly.

What are popular job titles related to Non Exempt Remote Patient Navigator jobs in Indiana? For Non Exempt Remote Patient Navigator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Non Exempt Remote Patient Navigator jobs in Indiana look for? The top searched job categories for Non Exempt Remote Patient Navigator jobs in Indiana are:
What cities in Indiana are hiring for Non Exempt Remote Patient Navigator jobs? Cities in Indiana with the most Non Exempt Remote Patient Navigator job openings:
Non Exempt Remote Patient Navigator jobs near you

Patient Service Representative (Non-Clinical) - Remote in Indiana

Indiana Health Centers, Inc.

Indianapolis, IN • Remote

$16.36 - $18.32/hr

Other

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.


The IHC Corporate team is now recruiting for a remote Non-Clinical Patient Service Representative (PSR) living in the state of Indiana. The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions.


Applicants who meet the following qualifications will receive priority consideration for this role:

  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Corporate Hours of Operation

Monday - Friday, 8:00 am - 5:00 pm


IHC's robust benefits and compensation package includes:

  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Patient Service Representative role responsibilities include:

  • Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
  • Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
  • Processing appropriate patient paperwork in a timely manner.
  • Educating patients regarding documents they will need to provide at the time of service.
  • Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
  • Communicating with patients care team as necessary.

Required Skills:

  • Demonstrate high detail orientation and accuracy.
  • Perform responsibilities accurately, efficiently, and timely.
  • Demonstrate knowledge of standard office practices and procedures.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Follow standard work procedures.
  • Participate in process improvement projects as required.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements

  • Graduation from a standard high school, or equivalent (required)
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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