Kidney Care Specialist
Indianapolis, IN · On-site
Ideal for professionals passionate about patient advocacy, relationship building, and making a ... Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression ...
Kidney Care Specialist
Indianapolis, IN · On-site
Ideal for professionals passionate about patient advocacy, relationship building, and making a ... Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression ...
Dental Hygienist
Indianapolis, IN · On-site
$36.25 - $47.75/hr
As a clinical provider and patient advocate, you'll be given all the resources you need to provide ... virtual recruiting assistant. Qualifications: * Current dental hygienist license * Excellent ...
Dental Hygienist
Indianapolis, IN · On-site
$36.25 - $47.75/hr
As a clinical provider and patient advocate, you'll be given all the resources you need to provide ... virtual recruiting assistant. Qualifications: * Current dental hygienist license * Excellent ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
As a clinical provider and patient advocate, you'll be given all the resources you need to provide exceptional care, while expanding your clinical skillset. You'll work in an environment that ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
As a clinical provider and patient advocate, you'll be given all the resources you need to provide exceptional care, while expanding your clinical skillset. You'll work in an environment that ...
Dental Hygienist
Kokomo, IN · On-site
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$33.25 - $43.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Quick apply
Dental Hygienist
Kokomo, IN · On-site
$33.25 - $43.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Quick apply
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$37 - $62.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Quick apply
Dental Hygienist
$37 - $62.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
$33 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
$33 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Russiaville, IN · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Russiaville, IN · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$37 - $62.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Quick apply
Dental Hygienist
$37 - $62.50/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$34 - $45/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$34 - $45/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Dental Hygienist
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... attend virtual training sessions (or in-person) periodically throughout the year At Heartland ...
Quick apply
Dental Hygienist
Greenfield, IN · On-site
$36.50 - $48/hr
Licensed Dental Hygienist with IN credentials As an elite clinical provider and patient advocate ... attend virtual training sessions (or in-person) periodically throughout the year At Heartland ...
Dental Hygienist
Sharpsville, IN · On-site
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Sharpsville, IN · On-site
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
Kokomo, IN · On-site
$34.50 - $45.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Dental Hygienist
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Dental Hygienist
$33.25 - $43.50/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Virtual Patient Advocate information
How does a virtual patient advocate typically collaborate with healthcare providers and patients in a remote environment?
As a Virtual Patient Advocate, you work closely with both patients and healthcare providers through digital channels such as phone, email, and secure messaging platforms. You’ll help patients navigate the healthcare system, clarify medical information, and facilitate communication between patients and providers to ensure care plans are understood and followed. Regular virtual meetings and documentation ensure everyone stays informed, and your advocacy helps address patient concerns promptly. This role requires strong communication skills and adaptability to technology-driven processes, as you often serve as the bridge between patients and the clinical team.
What is the difference between Virtual Patient Advocate vs Patient Coordinator?
| Aspect | Virtual Patient Advocate | Patient Coordinator |
|---|---|---|
| Credentials | Healthcare certifications, patient advocacy training | Medical office or healthcare certifications, administrative training |
| Work Environment | Remote, telehealth platforms | Medical offices, hospitals, clinics |
| Employer & Industry | Healthcare providers, telehealth companies | Hospitals, clinics, healthcare organizations |
| Search & Comparison Intent | Patient support, advocacy roles, telehealth jobs | Patient management, healthcare administration |
The Virtual Patient Advocate primarily focuses on supporting patients remotely through advocacy, education, and communication, often requiring healthcare-related certifications. In contrast, a Patient Coordinator manages patient scheduling and administrative tasks within healthcare facilities. While both roles involve patient interaction, the Virtual Patient Advocate emphasizes remote support and advocacy, whereas the Patient Coordinator handles in-person or administrative coordination.
What are the key skills and qualifications needed to thrive as a virtual patient advocate?
To thrive as a Virtual Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and medical terminology, often supported by a healthcare-related degree or certification in patient advocacy. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication tools is typically required. Outstanding interpersonal skills, empathy, and the ability to communicate clearly help build trust and effectively support patients remotely. These skills are crucial for ensuring patients receive proper guidance, advocacy, and support throughout their healthcare journey, even in virtual environments.
What is a virtual patient advocate?
A Virtual Patient Advocate is a professional who assists patients remotely by helping them navigate the healthcare system, understand their medical information, and access necessary resources. They often provide support with scheduling appointments, understanding insurance coverage, obtaining medical records, and ensuring patients' concerns are addressed by healthcare providers. By working virtually, they offer convenient access to support and guidance regardless of the patient's location. Virtual Patient Advocates aim to empower patients to make informed decisions about their health and improve their overall healthcare experience.
What are the most commonly searched types of Patient Advocate jobs in Indiana? The most popular types of Patient Advocate jobs in Indiana are:
What are popular job titles related to Virtual Patient Advocate jobs in Indiana? For Virtual Patient Advocate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Patient Advocate jobs in Indiana look for? The top searched job categories for Virtual Patient Advocate jobs in Indiana are:
- Certified Patient Advocate
- Va Outpatient Clinic
- Remote Director Patient Advocacy
- Virtual Medical Assistant
- Remote Director Spiritual Care
- Board Certified Patient Advocate
- Volunteer Bilingual Patient Advocate
- Lead Patient Service Representative
- Night Shift Rapid Urgent Care
- Freelance Bilingual Patient Advocate
What cities in Indiana are hiring for Virtual Patient Advocate jobs? Cities in Indiana with the most Virtual Patient Advocate job openings:
Full-time
Re-posted 15 days ago
Fresenius Medical Care rating
6.8
Based on 1,324 frontline employees who took The Breakroom Quiz
492nd of 887 rated healthcare providers
Job description
Help patients navigate chronic kidney disease before dialysis through education, care coordination, and ongoing support. This field-based role partners closely with nephrology providers to improve patient outcomes, address care gaps, and connect patients with the resources they need to make informed treatment decisions. Ideal for professionals passionate about patient advocacy, relationship building, and making a meaningful impact in kidney care.
PURPOSE AND SCOPE:
The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum. Deployment may vary by market need and may include field-based, virtual, or hybrid responsibilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
PHYSICAL DEMANDS AND WORKING CONDITIONS:
SUPERVISION:
EDUCATION AND REQUIRED CREDENTIALS:
EXPERIENCE AND SKILLS:
PURPOSE AND SCOPE:
The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum. Deployment may vary by market need and may include field-based, virtual, or hybrid responsibilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms.
- Conduct scheduled and on-demand virtual or in-person patient interactions (video, phone, and electronic communication) to assess patient needs, readiness, barriers, and preferences.
- Collaborate with nephrologists, advanced practice providers, care teams, and internal partners to support coordinated patient care and appropriate referrals.
- Build and maintain strong working relationships with nephrologists, advanced practice providers, clinical managers, care coordinators, and practice staff to support aligned Kidney Care Advocate and value-based care objectives.
- Partner with internal stakeholders (KCA leadership, Value Based Care Health teams, operations, clinical, and market development) to ensure consistent messaging, coordinated workflows, and patient follow-through.
- Serve as a trusted resource to referring practices by providing timely communication, education updates, and patient status as appropriate
- Document patient interactions, education provided, and outcomes accurately and timely in designated systems (e.g., Salesforce, EMR, or other approved platforms).
- Support referral workflows by ensuring patients are appropriately educated, tracked, and followed through the kidney care continuum.
- Utilize virtual tools, dashboards, and reports to track patient engagement, outcomes, and program performance, escalating concerns as appropriate.
- Participate in the development, evaluation, and continuous improvement of virtual education materials, documentation, and on-demand content.
- Maintain up-to-date knowledge of kidney disease, treatment modalities, and Fresenius Kidney Care programs to ensure consistent, compliant education.
- Identify patient barriers to care (social, logistical, educational) and connect patients with appropriate internal or external resources.
- Support quality, safety, and compliance initiatives by adhering to all regulatory, privacy, and documentation standards.
- Participate in team meetings, training sessions, and performance reviews as required.
- Support patients longitudinally, reinforcing education, and navigating next steps in collaboration with the care team.
- Perform other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Role may be field-based, virtual, or hybrid depending on market needs.
- Field-based roles may require extensive local or regional travel.
- Valid driver's license with reliable transportation and the ability to travel extensively within the assigned market.
- Travel to regional business units, corporate meetings, and on-site training will be required.
- Extensive regional travel to physician groups, healthcare locations, and associate home base.
- Must be willing to work occasionally in the evening and weekends, as needed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Prolonged periods of sitting and computer use.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
SUPERVISION:
- No direct supervisory responsibilities.
- Works under the guidance of Kidney Care leadership and in close collaboration with clinical and operational teams.
EDUCATION AND REQUIRED CREDENTIALS:
- High School diploma or G.E.D. required; 3-5 years clinical background preferred
- Relevant licensure or certification preferred, as applicable.
EXPERIENCE AND SKILLS:
- Minimum 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields.
- Experience working with CKD, ESRD, dialysis, or chronic disease populations preferred.
- Prior experience delivering virtual or telephonic patient education is strongly preferred.
- Strong communication skills with the ability to explain complex clinical concepts in a clear, patient-friendly manner.
- Demonstrated ability to engage patients remotely and build trust in a virtual environment.
- Strong organizational and time-management skills with the ability to manage a virtual caseload.
- Proficiency in Microsoft Office applications and experience with CRM systems (e.g., Salesforce) and/or EMRs.
- Excellent verbal and written communication and presentation skills.
- Comfort with digital platforms, virtual meeting tools, and data-driven workflows.
- Valid driver's license with reliable transportation and the ability to travel within the assigned market.
- Ability to work autonomously but collaboratively on a team
What Fresenius Medical Care employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Fresenius Medical Care
Sourced by ZipRecruiter
We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US
Year founded
1996