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Patient Engagement Remote Jobs (NOW HIRING)

Imagine Pediatrics

Patient Engagement Associate

OR · Remote

Where You'll Be This position will be remote and we are open to any candidate who lives in the ... Patient Engagement Associate with Imagine Pediatrics, you will be responsible for telephonic ...

Imagine Pediatrics

Patient Engagement Associate

Where You'll Be This position will be remote and we are open to any candidate who lives in the ... Patient Engagement Associate with Imagine Pediatrics, you will be responsible for telephonic ...

Character Biosciences

Patient Engagement Coordinator

$26 - $30/hr

Patient Engagement Coordinator Reports to: Associate Director, Study Operations Department ... Remote The Opportunity : Character Biosciences is a drug discovery and development company building ...

Synapticure

Patient Engagement Specialist

Charleston, WV · Remote

$38K - $44K/yr

These conversations are a patient's first encounter with Synapticure, after which they are ... is remote and work would be based in your home. The necessary technology would be provided to work ...

Synapticure

Patient Engagement Specialist

$24 - $26/hr

These conversations are a patient's first encounter with Synapticure, after which they are ... is remote and work would be based in your home. The necessary technology would be provided to work ...

Imagine Pediatrics

Where You'll Be This position will be remote with 10%-15% travel to provider offices. We are ... Texas * Florida What You'll Do The Recovery Patient Engagement Associate II will work ...

Imagine Pediatrics

The primary location for this role is remote in Houston, TX, but will entail frequent travel throughout the area. As part of the Patient Engagement Team, this role supports patients in re-engaging ...

Elligo Health Research

Patient Engagement Associate

$17.50 - $22/hr

The Patient Partnership Associate supports the team by promoting awareness of clinical research and ... Remote Position * Up to 20% of travel may be required to support the position's responsibilities.

AskBio

Associate Director, Patient Engagement GDNF

This is a remote-based role in the United States. Job Responsibilities * Develop and implement an ... Manage patient advocacy and external engagement to support AskBio's development and commercial ...

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All JobsPatient Engagement Remote Jobs

Patient Engagement Remote information

See salary details

$27K

$77.8K

$136.5K

How much do patient engagement remote jobs pay per year?

As of Jun 12, 2026, the average yearly pay for patient engagement remote in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Patient Engagement Remote job?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are some typical challenges faced by Patient Engagement Remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What are the key skills and qualifications needed to thrive as a Patient Engagement Remote Specialist, and why are they important?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.
What cities are hiring for Patient Engagement Remote jobs? Cities with the most Patient Engagement Remote job openings:
What are the most commonly searched types of Patient Engagement jobs? The most popular types of Patient Engagement jobs are:
What states have the most Patient Engagement Remote jobs? States with the most job openings for Patient Engagement Remote jobs include:
What job categories do people searching Patient Engagement Remote jobs look for? The top searched job categories for Patient Engagement Remote jobs are:
Patient Engagement Remote jobs near you
Infographic showing various Patient Engagement Remote job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 7% Part Time, and 20% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Patient Engagement Supervisor

Patient Engagement Supervisor

Tandem Clinical Research

Remote

Full-time

Posted 2 days ago

Job description

Job Type
Full-time
Description
Job Description: Patient Engagement Supervisor (Player-Coach)
Location: Remote
Position Type: Full-Time
Compensation: Base Salary + Incentive Structure
Position Overview
The Patient Engagement Supervisor is a hands-on operational leader responsible for supervising and actively participating in daily patient recruitment activities across our clinical research site network. This role functions as a true "player-coach," balancing personal call production goals with oversight, coaching, and performance management of a team of Trial Placement Coordinators (TPCs).
The Patient Engagement team serves as the front line of patient recruitment for industry-sponsored Phase I-IV clinical trials across Gastroenterology, CNS, Cardiometabolic, Dermatology, General Medicine, and other therapeutic areas.
The ideal candidate has strong clinical research and/or healthcare call center leadership experience, thrives in a fast-paced, metrics-driven environment, and is comfortable both leading by example and directly contributing to recruitment performance through daily outreach activities.
This individual will play a critical role in driving patient engagement, improving conversion outcomes, supporting enrollment targets, and maintaining a positive patient experience throughout the recruitment process.
Key Responsibilities
Team Leadership & Coaching
  • Supervise day-to-day operations of the Patient Engagement team, including inbound and outbound patient communications related to study interest, prescreening, follow-up, and appointment scheduling.
  • Serve as a working supervisor by maintaining an individual call and conversion goal while leading the team.
  • Monitor team productivity, call quality, responsiveness, and patient experience metrics.
  • Provide real-time coaching, call feedback, and ongoing performance development to Trial Placement Coordinators.
  • Foster a high-accountability, high-performance culture focused on recruitment outcomes and patient engagement quality.
  • Assist with onboarding and training of new team members on call handling, prescreening workflows, objection handling, and study communication standards.
  • Act as the escalation point for complex patient situations, scheduling issues, or challenging interactions.

Recruitment Operations
  • Conduct high-volume inbound and outbound calls to prospective study participants using traditional recruitment methods, including lead follow-up, database outreach, referral follow-up, and re-engagement campaigns.
  • Support patient recruitment efforts across multiple studies and therapeutic areas simultaneously.
  • Ensure timely follow-up on patient inquiries and outbound outreach attempts to maximize engagement and conversion opportunities.
  • Oversee patient movement through the recruitment funnel from initial contact through prescreening and scheduling.
  • Maintain accurate documentation of patient interactions and recruitment activity within internal systems and recruitment platforms.
  • Collaborate with Clinical Operations and study teams to ensure outreach aligns with protocol requirements and enrollment priorities.

Performance Management & Reporting
  • Track and monitor individual and team KPIs, including:
  • Outbound call volume
  • Contact rates
  • Prescreen conversion rates
  • Appointment scheduling metrics
  • Show rates
  • Enrollment support metrics
  • Analyze daily and weekly performance trends to identify opportunities for process improvement and coaching.
  • Help implement workflows and operational improvements to increase efficiency and patient conversion outcomes.
  • Provide recruitment performance updates and operational insights to leadership.

Cross-Functional Collaboration
  • Partner with Marketing, Clinical Operations, and study teams to support recruitment initiatives and enrollment strategies.
  • Assist with launch preparation for new studies, including workflow implementation, team readiness, and recruitment strategy execution.
  • Ensure patient communications remain professional, compliant, empathetic, and aligned with study requirements.

Success in This Role Looks Like
  • Trial Placement Coordinators are consistently meeting productivity and quality expectations.
  • The supervisor successfully balances personal production goals with team leadership responsibilities.
  • Patient inquiries and outreach efforts are handled promptly, professionally, and empathetically.
  • Recruitment workflows operate efficiently and support study enrollment goals.
  • Team conversion metrics, scheduling rates, and patient engagement outcomes improve over time.
  • The Patient Engagement team maintains strong responsiveness and accountability in a fast-paced recruitment environment.

Requirements
Qualifications
Required
  • Bachelor's degree preferred; equivalent relevant experience considered.
  • 3-5+ years of healthcare call center experience required.
  • 2+ years of experience supervising or leading call center teams in a metrics-driven environment.
  • Experience managing high-volume inbound and outbound calling operations.
  • Strong coaching and performance management skills with the ability to motivate and develop team members.
  • Comfortable working in a player-coach environment with personal production expectations.
  • Excellent communication, organization, and problem-solving skills.
  • Strong attention to detail and ability to manage multiple priorities simultaneously.

Preferred
  • Prior experience in clinical research, patient recruitment, healthcare operations, or clinical trials.
  • Familiarity with patient prescreening workflows and recruitment metrics.
  • Experience supporting multiple studies or therapeutic areas simultaneously.
  • Experience working in environments without EMR-integrated recruitment workflows.

Apply