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Patient Engagement Remote information

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$27K

$77.8K

$136.5K

How much do patient engagement remote jobs pay per year?

As of Jun 12, 2026, the average yearly pay for patient engagement remote in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Patient Engagement Remote job?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are some typical challenges faced by Patient Engagement Remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What are the key skills and qualifications needed to thrive as a Patient Engagement Remote Specialist, and why are they important?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.
What cities are hiring for Patient Engagement Remote jobs? Cities with the most Patient Engagement Remote job openings:
What are the most commonly searched types of Patient Engagement jobs? The most popular types of Patient Engagement jobs are:
What states have the most Patient Engagement Remote jobs? States with the most job openings for Patient Engagement Remote jobs include:
What job categories do people searching Patient Engagement Remote jobs look for? The top searched job categories for Patient Engagement Remote jobs are:
Patient Engagement Remote jobs near you
Infographic showing various Patient Engagement Remote job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 7% Part Time, and 20% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Patient Engagement Specialist (Must Reside Near Orlando, FL)

Patient Engagement Specialist (Must Reside Near Orlando, FL)

Cardiovascular Associates of America

Orlando, FL • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Job description

ABOUT: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.
WHO WE ARE AND WHAT WE DO:
Headquartered in Orlando area, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.
JOB OVERVIEW:
The Patient Engagement Specialist will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team in ensuring patient engagement, success, and satisfaction.
This Patient Engagement Specialist will be responsible for outreaching, enrolling, and coordinating patients. This includes, but may not be limited to:
  • Oversee and manage a referral list of patients eligible for enrollment.
  • Outreach to target list of patients in a timely manner and maintain appropriate documentation.
  • Aim to increase patient engagement by professionally informing patients and/or caregivers on the individualized care and service they can expect.
  • Assist patients with scheduling appointments in accordance with the Heart Failure program.
  • Handles and coordinates inbound and outbound calls in a professional, courteous and timely manner.
  • Manages and screens calls according to caller's needs and assists in resolving or redirecting the call if appropriate.
  • Handle tracking and coordination of mailings in collaboration with the care team
  • Ensure patient demographics in the medical record is updated with current information.
  • Review and follow up on voice mail messages in a timely manner.
  • Aim to always deliver an excellent patient experience.
  • Build a good rapport and maintain long-lasting relationships with patients and caregivers.
  • Participate in staff meetings.
  • Other duties as assigned.
QUALIFICATIONS AND BACKGROUND:
  • High school diploma or GED
  • Minimum one-year experience in customer service or a healthcare call center.
  • Some experience in a medical office setting or healthcare experience is a plus.
  • Experience with telehealth a plus.
  • Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers.
  • Excellent customer service skills with the goal of achieving high quality customer satisfaction.
  • Excellent at taking initiative, multi-tasking, and organizing.
  • Brings a positive attitude, is compassionate, and enjoys working within a team approach.
  • Experience working with electronic health record, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred.
  • Bi-lingual fluency (English and Spanish speaking) is required.
  • This is a remote position. A dedicated space to ensure HIPAA compliance with reliable broadband is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time Salary: $16-18 per hour
Benefits:
  • 401{k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid Time Off
Schedule: Monday to Friday
Location: Remote within Orlando, Florida
Novocardia provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.
 

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