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Patient Engagement Manager Jobs (NOW HIRING)

Freemanhealth

Patient Engagement Specialist

Inglewood, CA · On-site

$39K - $44K/yr

Under the direction of the Patient Engagement Manager, this role works collaboratively with patients, families, clinical teams, and leadership to improve communication, patient satisfaction, service ...

Longevity Rehab Center

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Patient Engagement Specialist

Wabasso, FL · On-site

$16 - $20/hr (+ commission)

Patient Engagement Specialist Job Type: Full-Time Clinic Name: Longevity Rehab Center - Wabasso ... Educate patients on wellness products and assist in managing sales and inventory. * Ensure the ...

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Patient Engagement Manager information

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$27K

$77.8K

$136.5K

How much do patient engagement manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for patient engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a patient engagement manager?

A Patient Engagement Manager is a healthcare professional responsible for developing and implementing strategies to improve patient involvement and satisfaction throughout their healthcare journey. They work to ensure patients are informed, supported, and actively participating in their care, often by leveraging communication tools, educational resources, and technology. These managers collaborate with clinicians, administrative staff, and sometimes external partners to create programs that enhance patient experiences and outcomes. Their goal is to foster strong relationships between patients and healthcare providers, ultimately leading to better health results and increased patient loyalty.

How does a patient engagement manager typically collaborate with healthcare providers and other stakeholders to improve patient experience?

Patient Engagement Managers work closely with healthcare providers, administrative staff, and sometimes even technology vendors to design and implement strategies that enhance patient communication and satisfaction. They facilitate regular meetings to gather feedback, monitor patient engagement metrics, and coordinate cross-functional projects aimed at improving care delivery. Strong collaboration and communication skills are crucial, as the role often requires aligning the goals of clinical teams with organizational objectives while keeping patients’ needs at the forefront.

What are the key skills and qualifications needed to thrive as a patient engagement manager, and why are they important?

To thrive as a Patient Engagement Manager, you need a background in healthcare management or public health, with expertise in patient education and experience leading engagement initiatives. Familiarity with CRM platforms, patient portal systems, and data analytics tools is typically required, along with certifications like CPHQ (Certified Professional in Healthcare Quality) being beneficial. Strong communication, relationship-building, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively improving patient satisfaction, fostering loyalty, and driving better health outcomes within healthcare organizations.

What is the difference between Patient Engagement Manager vs Patient Services Coordinator?

AspectPatient Engagement ManagerPatient Services Coordinator
Primary FocusDeveloping strategies to improve patient involvement and communicationAssisting patients with scheduling, inquiries, and administrative support
Required CredentialsBachelor's degree in healthcare, communications, or related field; experience in patient engagementHigh school diploma or equivalent; healthcare or administrative experience often preferred
Work EnvironmentHealthcare organizations, hospitals, clinics focusing on patient experienceFront desk, patient support departments, outpatient clinics
Employer & Industry UsageUsed in healthcare settings emphasizing patient satisfaction and engagementCommon in clinics and hospitals providing direct patient support

The Patient Engagement Manager focuses on creating strategies to enhance patient involvement and communication, often requiring specialized skills and experience. In contrast, the Patient Services Coordinator handles day-to-day patient interactions and administrative tasks. Both roles are vital in healthcare but serve different functions within patient care and support.

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What cities are hiring for Patient Engagement Manager jobs?

Cities with the most Patient Engagement Manager job openings:

What are the most commonly searched types of Patient Engagement jobs?

The most popular types of Patient Engagement jobs are:

What states have the most Patient Engagement Manager jobs?

States with the most job openings for Patient Engagement Manager jobs include:

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The top searched job categories for Patient Engagement Manager jobs are:

Patient Engagement Manager jobs near you
Infographic showing various Patient Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Patient Engagement Specialist

Freemanhealth

Inglewood, CA • On-site

$39K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Freeman Health System rating

6.3

Company rating: 6.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

670th of 898 rated healthcare providers

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.


About Us - SQI Data Service

  • Department focused on data analysis and performance

  • Working to provide quality assessments that will improve overall clinical experiences

  • A great place for professional growth for those interested in potential advancement

Schedule: Full-Time (40hrs/week)

What You'll Do

The Patient Engagement Specialist supports patient experience, patient engagement, and service excellence initiatives throughout the organization. Under the direction of the Patient Engagement Manager, this role works collaboratively with patients, families, clinical teams, and leadership to improve communication, patient satisfaction, service recovery, and overall patient-centered care delivery. The Patient Engagement Specialist assists with purposeful rounding, patient follow-up, survey coordination, resource connection, and education initiatives while promoting a positive and supportive healthcare environment.

Required Special Knowledge, Skills, and Abilities:

  • Current understanding of patient care delivery, leadership, patient safety, and quality and process improvement

  • Knowledge of patient experience surveys (including CMS-mandated CAHPS surveys) and use of the results to drive improvement is preferred.

  • Proficiency in Microsoft Office suite, particularly Word and Excel, a plus.

Requirements

  • Associate degree preferred in healthcare, communications, business, social services, or related field; OR minimum of two (2) years of healthcare, patient experience, customer service, or patient engagement experience required.

  • Strong communication, interpersonal, and customer service skills.

  • Ability to work collaboratively with clinical and non-clinical staff.

  • Experience with patient satisfaction initiatives, service recovery, or healthcare operations preferred.

  • Ability to effectively manage sensitive situations with professionalism and compassion.

  • Basic computer and data entry skills required.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid Time Off (PTO) or Flex time off (FTO)

  • Extended Sick pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

What Freeman Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Freeman Health System logo

About Freeman Health System

Sourced by ZipRecruiter

Freeman Health System, based in Joplin, Missouri, US, operates within the healthcare industry, providing comprehensive services to the community. The system, found on the official website freemanhealth.com, is committed to offering high-quality care, with services including medical and surgical services, rehabilitation, emergency medicine, and wellness programs. The organization's history dates back to 1925, beginning as a ten-bed hospital with five employees and has since grown into a well-established healthcare system with around 300 physicians and over 5,000 staff members. The system's mission is to improve the health of the communities by providing the highest quality healthcare in a compassionate and caring environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Joplin, MO, US

Social media

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