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Patient Engagement Manager Jobs (NOW HIRING)

Human Resources

Patient Engagement Manager

Aurora, CO

$75K - $85K/yr

Patient Engagement Manager Reports To: Chief Executive Officer Department: Operations FLSA Status: Exempt Salary Range: $75,000 - 85,000 Annually Position Summary The Patient Engagement Manager ...

Freemanhealth

Patient Engagement Specialist

Inglewood, CA

$39K - $44K/yr

Under the direction of the Patient Engagement Manager, this role works collaboratively with patients, families, clinical teams, and leadership to improve communication, patient satisfaction, service ...

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Patient Engagement Manager information

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$27K

$77.8K

$136.5K

How much do patient engagement manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for patient engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Engagement Manager, and why are they important?

To thrive as a Patient Engagement Manager, you need a background in healthcare management or public health, with expertise in patient education and experience leading engagement initiatives. Familiarity with CRM platforms, patient portal systems, and data analytics tools is typically required, along with certifications like CPHQ (Certified Professional in Healthcare Quality) being beneficial. Strong communication, relationship-building, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively improving patient satisfaction, fostering loyalty, and driving better health outcomes within healthcare organizations.

What is the difference between Patient Engagement Manager vs Patient Services Coordinator?

AspectPatient Engagement ManagerPatient Services Coordinator
Primary FocusDeveloping strategies to improve patient involvement and communicationAssisting patients with scheduling, inquiries, and administrative support
Required CredentialsBachelor's degree in healthcare, communications, or related field; experience in patient engagementHigh school diploma or equivalent; healthcare or administrative experience often preferred
Work EnvironmentHealthcare organizations, hospitals, clinics focusing on patient experienceFront desk, patient support departments, outpatient clinics
Employer & Industry UsageUsed in healthcare settings emphasizing patient satisfaction and engagementCommon in clinics and hospitals providing direct patient support

The Patient Engagement Manager focuses on creating strategies to enhance patient involvement and communication, often requiring specialized skills and experience. In contrast, the Patient Services Coordinator handles day-to-day patient interactions and administrative tasks. Both roles are vital in healthcare but serve different functions within patient care and support.

What is a Patient Engagement Manager?

A Patient Engagement Manager is a healthcare professional responsible for developing and implementing strategies to improve patient involvement and satisfaction throughout their healthcare journey. They work to ensure patients are informed, supported, and actively participating in their care, often by leveraging communication tools, educational resources, and technology. These managers collaborate with clinicians, administrative staff, and sometimes external partners to create programs that enhance patient experiences and outcomes. Their goal is to foster strong relationships between patients and healthcare providers, ultimately leading to better health results and increased patient loyalty.

How does a Patient Engagement Manager typically collaborate with healthcare providers and other stakeholders to improve patient experience?

Patient Engagement Managers work closely with healthcare providers, administrative staff, and sometimes even technology vendors to design and implement strategies that enhance patient communication and satisfaction. They facilitate regular meetings to gather feedback, monitor patient engagement metrics, and coordinate cross-functional projects aimed at improving care delivery. Strong collaboration and communication skills are crucial, as the role often requires aligning the goals of clinical teams with organizational objectives while keeping patients’ needs at the forefront.
More about Patient Engagement Manager jobs
What cities are hiring for Patient Engagement Manager jobs? Cities with the most Patient Engagement Manager job openings:
What are the most commonly searched types of Patient Engagement jobs? The most popular types of Patient Engagement jobs are:
What states have the most Patient Engagement Manager jobs? States with the most job openings for Patient Engagement Manager jobs include:
What job categories do people searching Patient Engagement Manager jobs look for? The top searched job categories for Patient Engagement Manager jobs are:
Patient Engagement Manager jobs near you
Infographic showing various Patient Engagement Manager job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Patient Engagement Manager

Patient Engagement Manager

Human Resources

Aurora, CO

$75K - $85K/yr

Full-time

Posted 5 days ago

Job description

Patient Engagement Manager

Reports To: Chief Executive Officer

Department: Operations

FLSA Status: Exempt

Salary Range: $75,000 - 85,000 Annually

Position Summary

The Patient Engagement Manager monitors & provides accountability to the patient engagement specialists and the patients in treatment embarking on their road to recovery. This individual is the main staff point of contact for all patient engagement specialists, including intake PES and patients, carrying out activities ranging from light fitness classes to daily lectures on topics pertinent to recovery; monitors patients regularly, resolving conflicts and responding to critical situations and interacts regularly with other clinical staff to aid in the recovery process and daily cleaning of building. This position ensures that Intake PES are helping patients feel safe and supported during intake and admission.

Essential Duties and Responsibilities

  • Embody the company?s values and mission statement
  • Supervise all Patient Engagement Specialists, including Intake PES
  • Host and schedules interviews for patient engagement specialists and Intake PES
  • Provide training for all new patient engagement specialists
  • Provide training to Intake PES on all intake/admissions activities
  • Provide daily work schedules for all patient engagement specialists and Intake PES
  • Monitor productivity of patient engagement specialists
  • Monitor admissions & intake activities and processes
  • Ensure all Patient Engagement Specialists and Intake PES are covered
  • Track patient engagement process and provides feedback and guidance
  • Provide feedback and guidance for Intake PES
  • Ensure Patient Engagement Specialists and Intake PES properly document
  • Host monthly staff meetings for all Patient Engagement Specialists/Intake PES
  • Enforce and inform policies and procedures
  • Schedule transportation for patients
  • Provide time management supervision for all patient engagement specialists and intake patient engagement specialists.
  • Ensure Patient Engagement Specialists are monitoring meals in dining room, including enforcement of portion control and putting aside plates for those not feeling well enough to physically attend meals.
  • Ensure Patient Engagement Specialists are leading patients in light daily fitness classes
  • Ensure Patient Engagement Specialists are leading enrichment activities including guided meditation, community building and free time
  • Ensure Patient Engagement Specialists are attending & monitoring enrichment activities with outside vendors
  • Ensure Patient Engagement Specialists are facilitating any non-therapy group as assigned by daily program schedule
  • Ensure Patient Engagement Specialists are monitoring patient movement and maintain presence in all patient areas
  • Lead community meetings to discuss various aspects of treatment & to resolve potential conflicts between patients
  • Ensure Patient Engagement Specialists are specializing in one-on-one patient engagement and retention tactics
  • Ensure Patient Engagement Specialists are attending & supervising trips to off-campus 12-step recovery meetings as assigned by meeting schedule
  • Ensure patient engagement specialists are monitoring patients at all times, diffuses conflicts, ensures patient compliance with treatment protocol, and involves other clinical staff as necessary
  • Ensure Patient Engagement Specialists are performing daily facility cleaning duties as directed by daily cleaning checklists
  • Ensure Intake PES are greeting new patients with care and professionalism, ensuring all intake forms, identification, and documentation are completed thoroughly, maintaining HIPAA compliance and confidentiality protocols
  • Ensure Intake PES are escorting patients through each step of the intake process and ensuring all personal belongings are logged appropriately
  • Perform all other tasks as assigned by supervisor
  • Work as a highly dependable, independent member of the treatment team
  • Be a committed team player willing to learn new skill sets

Supervisor Responsibilities

  • This position has supervisory responsibilities for all Patient Engagement Specialists and Intake Patient Engagement Specialists

COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Intellectual

  • Read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
  • Write speeches and articles for publication that conform to prescribed style and format
  • Think strategically to solve complex problems with creative solutions

Interpersonal

  • Possess excellent communication skills to disseminate information, provide direction to staff, and interact with patients in a highly engaging fashion

Leadership

  • Lead by example for the Patient Engagement Specialists and Intake Patient Engagement Specialists on how to properly enact patient engagement strategies
  • Maintain composure during high-stress situations
  • Possess a customer service mindset

Organization

  • Track all patient engagement tasks for accurate and on time completion
  • Properly build a staffing schedule to ensure staff coverage
  • Complete all patient engagement manager tasks as stated in policy and procedure
  • Prioritize tasks properly in a high intensity environment

Self-Management

  • Keep self-organized and prioritizing tasks properly
  • Language, Math, and Reasoning
  • Possess excellent communication skills and grammar
  • Write emails and memos in a clear and concise manner
  • Possess quantitative reasoning to estimate timelines
  • Possess basic math skills (addition, subtraction, multiplication, division)

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