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Patient Engagement Manager Jobs (NOW HIRING)

Contexture

Engagement Manager

Grand Junction, CO · On-site

$6.2K - $7.2K/mo

... patient data. The Engagement Manager cultivates prospects to fill sales pipelines that can be managed through closure. Additionally, the Engagement Manager will assist in securing timely submission ...

Contexture

Engagement Manager

Grand Junction, CO · On-site

$6.2K - $7.2K/mo

... patient data. The Engagement Manager cultivates prospects to fill sales pipelines that can be managed through closure. Additionally, the Engagement Manager will assist in securing timely submission ...

Contexture

Engagement Manager

Grand Junction, CO · On-site

$6.2K - $7.2K/mo

... patient data. The Engagement Manager cultivates prospects to fill sales pipelines that can be managed through closure. Additionally, the Engagement Manager will assist in securing timely submission ...

beBright

Patient Engagement Specialist

$38K - $44K/yr

Accurately document interactions in PMS/CRM systems. * Meet expectations for call handling, quality ... Patient Engagement: 100% of assigned outreach communications documented within defined SLA Work ...

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Patient Engagement Manager information

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$27K

$77.8K

$136.5K

How much do patient engagement manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient engagement manager, and why are they important?

To thrive as a Patient Engagement Manager, you need a background in healthcare management or public health, with expertise in patient education and experience leading engagement initiatives. Familiarity with CRM platforms, patient portal systems, and data analytics tools is typically required, along with certifications like CPHQ (Certified Professional in Healthcare Quality) being beneficial. Strong communication, relationship-building, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively improving patient satisfaction, fostering loyalty, and driving better health outcomes within healthcare organizations.

What is the difference between Patient Engagement Manager vs Patient Services Coordinator?

AspectPatient Engagement ManagerPatient Services Coordinator
Primary FocusDeveloping strategies to improve patient involvement and communicationAssisting patients with scheduling, inquiries, and administrative support
Required CredentialsBachelor's degree in healthcare, communications, or related field; experience in patient engagementHigh school diploma or equivalent; healthcare or administrative experience often preferred
Work EnvironmentHealthcare organizations, hospitals, clinics focusing on patient experienceFront desk, patient support departments, outpatient clinics
Employer & Industry UsageUsed in healthcare settings emphasizing patient satisfaction and engagementCommon in clinics and hospitals providing direct patient support

The Patient Engagement Manager focuses on creating strategies to enhance patient involvement and communication, often requiring specialized skills and experience. In contrast, the Patient Services Coordinator handles day-to-day patient interactions and administrative tasks. Both roles are vital in healthcare but serve different functions within patient care and support.

What is a patient engagement manager?

A Patient Engagement Manager is a healthcare professional responsible for developing and implementing strategies to improve patient involvement and satisfaction throughout their healthcare journey. They work to ensure patients are informed, supported, and actively participating in their care, often by leveraging communication tools, educational resources, and technology. These managers collaborate with clinicians, administrative staff, and sometimes external partners to create programs that enhance patient experiences and outcomes. Their goal is to foster strong relationships between patients and healthcare providers, ultimately leading to better health results and increased patient loyalty.

How does a patient engagement manager typically collaborate with healthcare providers and other stakeholders to improve patient experience?

Patient Engagement Managers work closely with healthcare providers, administrative staff, and sometimes even technology vendors to design and implement strategies that enhance patient communication and satisfaction. They facilitate regular meetings to gather feedback, monitor patient engagement metrics, and coordinate cross-functional projects aimed at improving care delivery. Strong collaboration and communication skills are crucial, as the role often requires aligning the goals of clinical teams with organizational objectives while keeping patients’ needs at the forefront.
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What cities are hiring for Patient Engagement Manager jobs?

Cities with the most Patient Engagement Manager job openings:

What are the most commonly searched types of Patient Engagement jobs?

The most popular types of Patient Engagement jobs are:

What states have the most Patient Engagement Manager jobs?

States with the most job openings for Patient Engagement Manager jobs include:

What job categories do people searching Patient Engagement Manager jobs look for?

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Patient Engagement Manager jobs near you
Infographic showing various Patient Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Patient Engagement Coordinator

Town Square Health

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Town Square Health

Patient Engagement Coordinator

Location: Rochester, NY

Reports to: Outreach and Education Manager  

About Town Square Health

Town Square Health is reimagining what healthcare can be. We’re building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations serve Medicare-eligible patients, and we’re growing fast, with expansion into multiple markets on the horizon. If you’re bold, collaborative, and driven to make a real difference in people’s lives, we’d love to have you on our team!

The Opportunity

This is not a traditional coordinator role.

 

As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll play a meaningful role in building our patient panel from the ground up, and your work will directly shape how people in the Rochester community experience us for the very first time.

 

The right person for this role brings genuine enthusiasm for connecting with people, a natural instinct for hospitality, and the follow-through to make sure no one falls through the cracks. Experience in healthcare is helpful, but a deep commitment to customer service and a passion for serving older adults will take you far here.

 

You’ll have the opportunity to:

  • Be a trusted first point of contact for Medicare-eligible patients and their families
  • Represent Town Square Health in the Rochester community at outreach events and health fairs
  • Help shape what a welcoming, patient-centered experience looks like as we grow
  • Work alongside a collaborative team that is genuinely invested in doing healthcare differently

What You’ll Do

You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive. No two days will look exactly the same, and that’s part of what makes this role exciting.

 

Patient Engagement & Recruitment

  • Monitor inbound prospective patient inquiries daily and ensure timely, warm follow-up by phone and email
  • Guide prospective patients through the process of scheduling their first appointment, answering questions and removing barriers along the way
  • Maintain accurate, up-to-date notes and tracking on the status of all prospective patient inquiries
  • Greet patients when they arrive and provide an exceptional, welcoming experience from the moment they walk in
  • Collaborate with the Outreach and Education Manager, Director of Growth Marketing, and RN Practice Manager on patient engagement and recruitment strategies

Community Outreach & Events

  • Attend community events as a representative of Town Square Health, engaging aging adults and caregivers to share information about our services and schedule appointments
  • Prepare outreach materials and logistics in advance of events in partnership with the Outreach and Education Manager and Director of Growth Marketing
  • Bring energy, professionalism, and genuine hospitality to every community interaction

Who You Are

You’re a natural connector. You’re the kind of person who makes others feel at ease, follows through without being asked, and takes real pride in delivering a great experience. You don’t need a background in healthcare, but you do need a genuine interest in serving older adults and the patience and empathy that comes with it.

 

You’re organized enough to juggle multiple inquiries at once, adaptable enough to represent the organization confidently in the community, and grounded enough to bring warmth and consistency even on a busy day.

 

Most importantly, you believe healthcare can be better, and you want to be part of the team proving it.

Qualifications

  • High school diploma, GED, or equivalent
  • 1–3 years of experience in a customer service, hospitality, or community outreach role
  • Excellent communication skills and a natural ability to connect with people across backgrounds and ages
  • Strong task management and follow-through; comfortable managing multiple inquiries at once
  • Ability to work occasional evening and weekend hours for community events
  • Reliable transportation for community outreach events
  • Experience working in a healthcare setting is a plus, not a requirement
  • Experience with phone-based customer service is a plus
  • Mission-driven, collaborative mindset and a passion for improving access to high-quality primary care

What We Offer

  • Hourly rate of $20-22/hr
  • Comprehensive benefits package (medical, dental, vision, 401K)
  • Consistent schedule with clarity on expectations around evening and weekend availability
  • Opportunity to build something from the ground up
  • Direct impact on how patients experience Town Square Health for the very first time
  • Collaborative, mission-driven team

Equal Opportunity Employer

Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs.


 

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