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Patient Engagement Manager Jobs (NOW HIRING)

Upperline Health

Patient Engagement Specialist

Nashville, TN · On-site

$35K - $40K/yr

Responsible for the management of patient engagement outcomes for assigned patients, including independent ownership of patient conversion targets, fiscal determination of investment needed by ...

Synapse Health

Patient Engagement Specialist

Brentwood, TN · On-site

$35K - $40K/yr

We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes ... As a Patient Engagement Specialist at Synapse Health, you are a motivated, patient-centered ...

Longevity Rehab Center

Be Seen First

Patient Engagement Specialist

Wabasso, FL · On-site

$16 - $20/hr

Patient Engagement Specialist Job Type: Full-Time Clinic Name: Longevity Rehab Center - Wabasso ... in managing sales and inventory. • Ensure the clinic is always stocked, tidy, and ready to ...

Longevity Rehab Center

Be Seen First

Patient Engagement Specialist

Wabasso, FL · On-site

$16 - $20/hr

Patient Engagement Specialist Job Type: Full-Time Clinic Name: Longevity Rehab Center - Wabasso ... in managing sales and inventory. • Ensure the clinic is always stocked, tidy, and ready to ...

ConcertoCare

Patient Engagement Specialist

Harrisburg, PA · On-site

$37K - $42K/yr

Daily the Patient Engagement Specialist will directly support patients and clinical teams to ... Self-manage outreach work queue * Appropriately document call outcomes and actions in the ...

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Patient Engagement Manager information

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$27K

$77.8K

$136.5K

How much do patient engagement manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for patient engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Engagement Manager, and why are they important?

To thrive as a Patient Engagement Manager, you need a background in healthcare management or public health, with expertise in patient education and experience leading engagement initiatives. Familiarity with CRM platforms, patient portal systems, and data analytics tools is typically required, along with certifications like CPHQ (Certified Professional in Healthcare Quality) being beneficial. Strong communication, relationship-building, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively improving patient satisfaction, fostering loyalty, and driving better health outcomes within healthcare organizations.

What is the difference between Patient Engagement Manager vs Patient Services Coordinator?

AspectPatient Engagement ManagerPatient Services Coordinator
Primary FocusDeveloping strategies to improve patient involvement and communicationAssisting patients with scheduling, inquiries, and administrative support
Required CredentialsBachelor's degree in healthcare, communications, or related field; experience in patient engagementHigh school diploma or equivalent; healthcare or administrative experience often preferred
Work EnvironmentHealthcare organizations, hospitals, clinics focusing on patient experienceFront desk, patient support departments, outpatient clinics
Employer & Industry UsageUsed in healthcare settings emphasizing patient satisfaction and engagementCommon in clinics and hospitals providing direct patient support

The Patient Engagement Manager focuses on creating strategies to enhance patient involvement and communication, often requiring specialized skills and experience. In contrast, the Patient Services Coordinator handles day-to-day patient interactions and administrative tasks. Both roles are vital in healthcare but serve different functions within patient care and support.

What is a Patient Engagement Manager?

A Patient Engagement Manager is a healthcare professional responsible for developing and implementing strategies to improve patient involvement and satisfaction throughout their healthcare journey. They work to ensure patients are informed, supported, and actively participating in their care, often by leveraging communication tools, educational resources, and technology. These managers collaborate with clinicians, administrative staff, and sometimes external partners to create programs that enhance patient experiences and outcomes. Their goal is to foster strong relationships between patients and healthcare providers, ultimately leading to better health results and increased patient loyalty.

How does a Patient Engagement Manager typically collaborate with healthcare providers and other stakeholders to improve patient experience?

Patient Engagement Managers work closely with healthcare providers, administrative staff, and sometimes even technology vendors to design and implement strategies that enhance patient communication and satisfaction. They facilitate regular meetings to gather feedback, monitor patient engagement metrics, and coordinate cross-functional projects aimed at improving care delivery. Strong collaboration and communication skills are crucial, as the role often requires aligning the goals of clinical teams with organizational objectives while keeping patients’ needs at the forefront.
More about Patient Engagement Manager jobs
What cities are hiring for Patient Engagement Manager jobs? Cities with the most Patient Engagement Manager job openings:
What are the most commonly searched types of Patient Engagement jobs? The most popular types of Patient Engagement jobs are:
What states have the most Patient Engagement Manager jobs? States with the most job openings for Patient Engagement Manager jobs include:
What job categories do people searching Patient Engagement Manager jobs look for? The top searched job categories for Patient Engagement Manager jobs are:
Patient Engagement Manager jobs near you
Infographic showing various Patient Engagement Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Patient Engagement Specialist

Patient Engagement Specialist

Upperline Health

Nashville, TN • On-site

$35K - $40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Upperline Health rating

3.0

Company rating: 3.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

A Specialty Path to Good Health
Upperline Health is the nation's largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
Triage is temporary.
Treatment is transformative.
Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
We put patients at the center of value-based care.
This position is available to remote candidates who currently reside in the following states: AL, AZ, FL, GA, IL, IN, KY, MI, OH, SC, NV, PA, TX, TN.
About the Patient Engagement Specialist RoleUpperline Health is looking for a Patient Engagement Specialist who is responsible for reaching out to our at-risk patient population and enrolling them with Upperline's care services. This role focuses on reaching out to patients, with some occasional inbound call engagement, based on their clinical risk factors to explain Upperline's services, addressing a variety of questions, gathering feedback, and scheduling the initial clinic visit. The Patient Engagement Specialist will work to develop a deep level of trust for patients by understanding their needs and engaging the patient on how Upperline can best support them.
What You'll Do:
  • Responsible for the management of patient engagement outcomes for assigned patients, including independent ownership of patient conversion targets, fiscal determination of investment needed by patient, and ultimate return on investment for assigned patients.
  • Achieve and sustain expected metrics set by department leadership to include, but not limited to: Quality Scores, Acceptance Rates, Outreach Volume.
  • Independently foster relationships with patients and caregivers via telephone by demonstrating compassion for individual needs, attention to detail, and collaborating with other team members.
  • Educate patients and/or their representatives about the benefits of Upperline Health's wrap-around healthcare services.
  • Schedule medical appointments with multiple providers across multiple locations and time zones, and support referrals to other care team members.
  • Document accurate and concise information from patient and family interactions to enable and ensure successful hand-offs to other care team members.
  • Maintain a high level of professionalism and continuous improvement when engaging in ongoing quality monitoring processes.
  • Demonstrate short and long-term persistence in meeting objectives and personal development.
  • Maintain the highest levels of patient confidentiality.

Required Skills & Competencies:
  • Minimum 3+ years' experience in a healthcare, patient-facing position with proven track record of success in healthcare related direct to patient engagement, sales, and/or marketing
  • Bachelor's degree is healthcare related field strongly preferred
  • Exceptional communication skills with an uplifting and personable manner and outstanding phone etiquette
  • Excellent written communication skills with success in providing notes, updates, and written communications via computer systems
  • Strong technology skills and understanding of Excel and other EHR/EMR platforms
  • Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
  • Basic understanding of medical appointment scheduling
  • Excellent data-entry skills and proven ability to navigate multiple computer screens
  • Ability to multi-task when given competing priorities
  • Demonstrated passion for providing an exemplary patient experience

Benefits
Comprehensive benefit options include medical, dental and vision, 401K (matching), PTO and parental leave.
Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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