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Patient Engagement Remote Jobs in Michigan (NOW HIRING)

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... employee engagement activities resulting in monetary prizes. * There is no pay for onboarding.

Harris

Remote Care Management - CMA

Wyoming, MI · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... employee engagement activities resulting in monetary prizes. * There is no pay for onboarding.

Harris

Remote Care Management - CMA

Three Rivers, MI · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... employee engagement activities resulting in monetary prizes. * There is no pay for onboarding.

Belle, LLC

Nurse Practitioner: Remote Urgent Care

Detroit, MI · Remote

$109K - $151K/yr

About Belle Belle is a fast growing engagement company that is revolutionizing home healthcare - ... Provide patient education on disease management, medications, lifestyle modifications, and symptom ...

Harris

$10/hr

Remote The Care Manager will be assigned a patient panel based on skill and efficiency level and is ... engagement activities resulting in monetary prizes. * There is no pay for onboarding until care ...

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Patient Engagement Remote information

What is a patient engagement remote?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What are the key skills and qualifications needed to thrive as a patient engagement remote specialist?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.

What are some typical challenges faced by patient engagement remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are the most commonly searched types of Patient Engagement jobs in Michigan?

The most popular types of Patient Engagement jobs in Michigan are:

What are popular job titles related to Patient Engagement Remote jobs in Michigan?

For Patient Engagement Remote jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Engagement Remote jobs in Michigan look for?

The top searched job categories for Patient Engagement Remote jobs in Michigan are:

What cities in Michigan are hiring for Patient Engagement Remote jobs?

Cities in Michigan with the most Patient Engagement Remote job openings:

Patient Engagement Remote jobs near you
Infographic showing various Patient Engagement Remote job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 67% Full Time, 19% Part Time, 2% Temporary, 8% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Pharmacy Technician - Refill Calls

Shields Health Solutions

Detroit, MI • Remote

$19 - $22/hr

Full-time

Re-posted 22 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

10th of 112 rated pharmacies

Job description

Patient Engagement Specialist

Location: Remote
Pay Range: $19.00 - $22.00/ hour - The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law

Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Holidays, Paid Time Off, Paid Parental Leave, and more.

About the Role:
As a Patient Engagement Specialist, you will help patients manage their medications. You will answer calls, make refill calls, and guide patients through the refill process. You'll work closely with pharmacists, providers, and care teams to make sure patients get the support they need.

What You'll Do:
• Answer inbound and/or outbound patient and pharmacy calls
• Call patients to schedule and complete medication refills
• Help process prescriptions and resolve claim issues
• Check prescription status and update patient records
• Work with pharmacists and providers to clarify orders
• Provide friendly, helpful support to patients and partners
• Use systems to track work and keep information up to date
• Other duties and/or responsibilities may apply

What We're Looking For:
• Pharmacy Technician experience (1–3 years preferred)
• High school diploma or GED
• Pharmacy Technician state registration (required where applicable)
• National certification (CPhT/PTCB) required
• Knowledge of prescription processing or claims adjudication (preferred)
• Strong communication and phone skills
• Comfortable speaking with patients and care teams daily
• Organized, detail-oriented, and dependable
• Able to learn new systems quickly


Minimum Remote Role Expectations:
• Remote role (must have reliable high-speed internet and a quiet workspace)
• Two monitors required (provided by company)
• Monday–Friday schedule, may start as early as 7:45 AM EST
• Occasional overtime may be needed

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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