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Patient Engagement Remote Jobs (NOW HIRING)

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Patient Engagement Remote information

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$27K

$77.8K

$136.5K

How much do patient engagement remote jobs pay per year?

As of Jul 5, 2026, the average yearly pay for patient engagement remote in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Patient Engagement Remote job?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are some typical challenges faced by Patient Engagement Remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What are the key skills and qualifications needed to thrive as a Patient Engagement Remote Specialist, and why are they important?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.
More about Patient Engagement Remote jobs
What cities are hiring for Patient Engagement Remote jobs? Cities with the most Patient Engagement Remote job openings:
What are the most commonly searched types of Patient Engagement jobs? The most popular types of Patient Engagement jobs are:
What states have the most Patient Engagement Remote jobs? States with the most job openings for Patient Engagement Remote jobs include:

Patient Engagement Associate II, Transitions of Care

Imagine Pediatrics

OR • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Note: We sincerely appreciate your interest in us, but please do not call to follow up on your application as our direct phone line is used for inbound patient and caregiver calls. We encourage you instead to utilize our careers@imaginepediatrics.org inbox. We receive a high volume of applications, but will do our best to respond to every application in a timely manner. 


Where You'll Be
This position will be remote with occasional travel to provider offices. We prefer candidates in the following areas: 

  • Texas
  • Florida
  • Georgia
  • North Carolina
  • New York
  • Washington D.C.
  • Missouri

What You'll Do 

The Patient Engagement Associate II will work collaboratively with their engagement pod and have shared accountability for enrolling and onboarding children and caregivers into Imagine Pediatrics' program. This role will be highly specialized and require strong critical thinking and creative problem-solving skills along with an aptitude for collaboration and teamwork. Specific responsibilities include: 

  • Conduct thorough research on attributed patients to better understand their healthcare needs and utilization, uncover potential challenges or barriers to enrollment, and identify thoughtful ways to reach caregivers. 
  • Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience. 
  • Perform telephonic outreach to other healthcare professionals that may be engaging with our attributed patients and their caregivers. This could include durable medical equipment (DME) companies, home health organizations, pharmacies, pediatricians, and more. 
  • Leverage relationships with other healthcare professionals to help support re-engagement of enrolled patients.  
  • Handle inbound phone calls from caregivers, health plan service coordinators, and hospital discharge planners as part of the enrollment process. 
  • Develop deep knowledge of Supplemental Security Income (SSI) program and perform telephonic outreach to caregivers that may be eligible for this program. 
  • Collaborate with Provider Engagement Specialists to conduct embedded outreach (e.g., on-site at PCP offices, residential facilities, etc.) when appropriate to support the enrollment process. 

What You Bring & How You Qualify 

First and foremost, you're passionate and committed to creating the healthcare experience that our sickest children and their caregivers deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need:    

  • 2+ years of healthcare experience in care coordination, community health, patient engagement, customer service, or sales. 
  • Proven success in a centralized contact center environment. 
  • Strong aptitude for documentation; prior experience with a CRM platform is a plus. 
  • Excitement to be part of a tight-knit team with shared accountability for enrollment; excellent collaboration skills. 
  • Stellar active listening and communication skills; ability to tailor value proposition to various audiences with different needs and overcome more complex objections. 
  • Strong ability to build trust & relationships with key stakeholders, including caregivers & other healthcare organizations. 
  • Passion and aptitude for research and data mining; strong critical thinking and creative problem-solving skills. 
  • Ability to function with a high level of autonomy. 
  • Access to reliable transportation; willingness to spend time in the field when necessary. 
  • Reliable internet access required
  • Bilingual Spanish highly preferred

What We Offer (Benefits + Perks) 

The role offers an hourly range of $24-$26 per hour in addition to an annual bonus incentive, competitive company benefits package, and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 

 
We provide these additional benefits and perks:

  • Competitive medical, dental, and vision insurance 
  • Healthcare and Dependent Care FSA; Company-funded HSA
  • 401(k) with 4% match, vested 100% from day one
  • Employer-paid short and long-term disability 
  • Life insurance at 1x annual salary 
  • 20 days PTO + 10 Company Holidays & 2 Floating Holidays 
  • Paid new parent leave
  • Additional benefits to be detailed in offer