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Remote Managed Service Provider Jobs (NOW HIRING)

Qleen

Customer Service Associate - Remote

$17.50 - $20.50/hr

... manage their household work. We are looking to grow our customer service and service provider ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

... manage their household work. We are looking to grow our customer service and service provider ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

... manage their household work. We are looking to grow our customer service and service provider ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

Chevron

Network Engineer - Shipping

Houston, TX · Remote

The role focuses on vessel deployments, network device lifecycle management, remote connectivity ... managed service providers to support delivery and operational continuity. Vendor & Contractor ...

L3HHCM20

Manager, IT Business Analysis

Tallahassee, FL · On-site +1

$116K - $216K/yr

Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... our external Managed Service Provider (MSP). This position acts as the crucial bridge between ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$107K - $146K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for ...

Symetra

Sr. Infrastructure Engineer I

$106K - $177K/yr

Manage Service Requests and Incidents from application teams, providing hands-on troubleshooting ... Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$109K - $150K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for ...

Red Cup IT

MSP Service Desk & Support Specialist

Red Cup IT is an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to deliver first- and second-level technical support to clients across multiple industries. The ...

Chevron

Network Engineer - Shipping

Houston, TX · Remote

... and managed service providers to support delivery and operational continuity. • Vendor ... remote-site or distributed network environments. • Working knowledge of network devices and ...

Atlas Technica

Team Lead (Remote)

Stamford, CT · Remote

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

Managed Solution LLC

Senior Technical Account Manager

$116K - $160K/yr

... the managed services Field Team, the Senior Technical Account Manager will provide the highest ... Work Location/Remote Status: This position is eligible for remote work, within a state where ...

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How much do remote managed service provider jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote managed service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
More about Remote Managed Service Provider jobs
What cities are hiring for Remote Managed Service Provider jobs? Cities with the most Remote Managed Service Provider job openings:
What are the most commonly searched types of Managed Service Provider jobs? The most popular types of Managed Service Provider jobs are:
What states have the most Remote Managed Service Provider jobs? States with the most job openings for Remote Managed Service Provider jobs include:
What job categories do people searching Remote Managed Service Provider jobs look for? The top searched job categories for Remote Managed Service Provider jobs are:
Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

Provider Network Operations Advisor - Cigna Healthcare - Hybrid

Cigna

Richmond, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers

Job description

Join our team as a Provider Network Operations Advisor, playing a key role in creating and maintaining provider networks that deliver quality, affordability, and access to care. This role shapes provider network strategy across a matrixed group of partners, using data to driveinitiatives that support Cigna Enterprise goals and directly impact our clients and customers.

Key Responsibilities

Provider Data Resolution

  • Support the management and implementation of provider, hospital, and ancillary networks by researching and resolving provider data issues, including demographic, claims, and system loading errors.
  • Troubleshoot issues escalated by Market Network Advisors using Cigna systems such as HCPM, Cognos, and the Developer Database.
  • Respond to questions from the Contracting team and matrix partners related to provider locations, policies, and data accuracy.
  • Perform rate and fee schedule audits upon request.
  • Support accurate loading of provider contracts and reimbursement methodologies.

Market Guidebooks

  • Create, manage, and maintain Market Guidebooks, including rate updates, provider inclusion/exclusion, and audit documentation.
  • Advise Market leadership and the National Alternative Access Network Manager on market-specific network dynamics.
  • Participate in quarterly reviews, identify corrections, and assist with provider terminations, additions, and updates.

Alternative Access Network (AAN)

  • Serve as the market subject matter expert for Alternative Access Networks, including inclusion/exclusion criteria and anchor providers.
  • Develop and maintain the AAN field guide for Contracting teams.
  • Coordinate, edit, and approve AAN communications, such as provider notices and Sales materials.
  • Conduct provider research and approve mailing lists for new or expanded product offerings.
  • Perform ongoing network maintenance, answer questions, and resolve issues.
  • Partner with the Network Manager on Split TIN handling and loading for IFP.

Affordability

  • Facilitate monthly affordability calls and agendas.
  • Monitor opportunity detection tools and support total medical cost savings through provider research, claims analysis, action planning, and outcome monitoring.
  • Partner with Market Medical Directors and Data Analytics on savings opportunities.
  • Perform medical benchmarking and network modeling using HPN tools.

Compliance - Network Adequacy & State Filings

  • Partner with matrix teams to ensure accurate provider data for filings, including hospital listings and state-specific requirements for the Mid-Atlantic market.
  • Support recruitment efforts to address network adequacy gaps by validating provider locations, specialties, and viability.

HSCRC - State of Maryland

  • Represent the market on monthly state-facilitated calls.
  • Provide regulatory updates to Contracting leadership and the Market Medical Director.
  • Participate in AHEAD learning activities and support related initiatives.

Regulatory Compliance - Mid-Atlantic

  • Support subject matter expertise related to the No Surprises Act, CMS guidance, and federal and state regulations.
  • Partner with business owners to ensure workflows and policies are implemented in a timely manner.
  • Identify operational gaps and recommend process improvements.

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 5+ years of experience in provider network management or healthcare insurance.
  • Project management experience preferred.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication, stakeholder management, and organizational skills.
  • Healthcare compliance and regulatory experience preferred.
  • Knowledge of CMS regulations, NSA, and reimbursement structures preferred.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office; Cigna systems experience preferred.
  • Local market knowledge preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 79,700 - 132,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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