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Entry Level Managed Service Provider Jobs (NOW HIRING)

Unity ILS Inc

Director Service Provider

Anaheim, CA · On-site

$20/hr

Your role involves providing personal care, assisting with mobility, managing medications, and ... Document services provided, observations, and incidents accurately. * Participate in ongoing ...

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Entry Level Managed Service Provider information

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$29.5K

$48.8K

$61.5K

How much do entry level managed service provider jobs pay per year?

As of Jul 3, 2026, the average yearly pay for entry level managed service provider in the United States is $48,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What types of technical issues do entry-level Managed Service Provider (MSP) professionals typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Managed Service Provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an Entry Level Managed Service Provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What cities are hiring for Entry Level Managed Service Provider jobs? Cities with the most Entry Level Managed Service Provider job openings:
What are the most commonly searched types of Managed Service Provider jobs? The most popular types of Managed Service Provider jobs are:
What states have the most Entry Level Managed Service Provider jobs? States with the most job openings for Entry Level Managed Service Provider jobs include:
Entry Level Managed Service Provider jobs near you
Tier 2 IT Technician - Managed Service Provider (MSP)

Tier 2 IT Technician - Managed Service Provider (MSP)

Prestige Computer Solutions LLC

Warner Robins, GA • On-site

$30K - $50K/yr

Full-time

Medical, PTO

Posted 2 hours ago

Job description

This position is NOT a remote position. 

Position Overview: We are seeking a talented Tier 2 IT Technician to join our dedicated team of IT professionals. As a Tier 2 Technician at our MSP, you will play a crucial role in providing technical support, troubleshooting complex IT issues, and delivering exceptional service to our clients. If you are passionate about technology, thrive in a dynamic environment, and enjoy solving technical challenges, we want to hear from you.

Key Responsibilities:

  • Provide advanced technical support to clients via phone, email, remote assistance, and onsite visits.
  • Diagnose and resolve escalated IT issues related to network infrastructure, hardware, software, and cloud services.
  • Manage and monitor client IT systems and networks to ensure optimal performance and uptime.
  • Implement and maintain IT solutions, including server setups, configurations, and migrations.
  • Perform proactive maintenance tasks, updates, and patches to prevent issues and minimize downtime.
  • Collaborate with Tier 1 support and other team members to escalate and resolve complex technical issues efficiently.
  • Document client configurations, troubleshooting steps, and resolutions accurately.
  • Assist with IT projects and initiatives, such as system upgrades, migrations, and implementations.

Requirements:

  • Proven experience as a Tier 2 IT Technician or similar role within a Managed Service Provider (MSP) environment.
  • Strong technical proficiency in network infrastructure, server administration, and troubleshooting IT systems.
  • Hands-on experience with Windows Server, Active Directory, Office 365, and other cloud platforms.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and backup solutions.
  • Excellent problem-solving skills and the ability to analyze complex technical issues.
  • Exceptional communication skills and the ability to interact professionally with clients.
  • Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP)) are a plus.

Benefits:

  • Competitive salary based on experience and skills.
  • Comprehensive health benefits package.
  • Paid time off (vacation, holidays, sick leave).
  • Opportunities for professional development and certification training.
  • Dynamic work environment with growth opportunities in the IT industry.

Prestige Computer Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from qualified individuals of all backgrounds..

Company Description

Prestige Computer Solutions is a leading Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions to businesses of all sizes across various industries. With a commitment to excellence and innovation, we empower our clients to achieve their business goals through reliable technology services and support.