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Entry Level Managed Service Provider Jobs (NOW HIRING)

Kenaitze Indian Tribe

Child Care Service Provider

Kenai, AK

$14.50 - $18.25/hr

Child Care Service Provider Department: Education Program: Early Learning Reports to: Child Care ... Ability to manage multiple goals, projects, and deadlines * Ability to lead, adapt, and align ...

olvhs

Behavioral Health Service Provider

Buffalo, NY · Hybrid

$1.2K/wk

Time management; Excellent communication skills, both written and verbal * Active Listening: Provide services in a person-centered manner; demonstrate professional empathy and patience. * Creative ...

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Entry Level Managed Service Provider information

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$29.5K

$48.8K

$61.5K

How much do entry level managed service provider jobs pay per year?

As of Jul 23, 2026, the average yearly pay for entry level managed service provider in the United States is $48,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What types of technical issues do entry-level Managed Service Provider (MSP) professionals typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Managed Service Provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an Entry Level Managed Service Provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What cities are hiring for Entry Level Managed Service Provider jobs? Cities with the most Entry Level Managed Service Provider job openings:
What are the most commonly searched types of Managed Service Provider jobs? The most popular types of Managed Service Provider jobs are:
What states have the most Entry Level Managed Service Provider jobs? States with the most job openings for Entry Level Managed Service Provider jobs include:
Entry Level Managed Service Provider jobs near you
Managed Service Provider Help Desk Support

Managed Service Provider Help Desk Support

Pit Crew Technologies LLC

San Antonio, TX • On-site

$30K - $35K/yr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

We are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area. We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ticket.

The candidate must be detail oriented and eager to test and learn new technologies. The ideal candidate must have a broad range of experience working with desktops, laptops, mobile devices, printers, and other peripherals. This is primarily a 8 to 5 position however there may be times where candidate may need to work outside of normal business hours.
Responsibilities:
- Network troubleshooting: Perform basic network troubleshooting. This may include physical cable testing using company provided equipment.
- Desktop, laptop, and mobile device deployment: Work directly with end users to deploy new systems onsite and remotely.
- Desktop, laptop, and mobile device troubleshooting: Work directly with end users to identify the root cause of issues and provide resolution. This may require working closely with our Tier II and Tier III support personnel as required.
- Rotating on call schedule: On call duties on a rotating schedule.
Requirements:
- 1 to 2 years work in a help desk or desktop support role
- Minimum 2 years experience working with Windows 7 and higher
- Familiarity with Cloud Technologies, particularly Microsoft Office 365
- Versatile personality that can quickly respond to an emergency or support situation
- Ability to quickly diagnose and work toward a resolution for a technical problem
- Current experience with malware removal tools and techniques
- Ability to provide competent phone support
- Ability to communicate clearly with peers and clients
- Excellent interpersonal and ability to interact positively customers in a NON technical way
- Reliable transportation
- Technical certifications a plus but not required
This is a fast paced environment where your effort will directly contribute to the growth of the company. You will be challenged technically and expected to expand your horizons at a rapid pace. We are looking for a very reliable career minded individual who is well organized and looking to be challenged. The right candidate is capable of balancing multiple priorities and projects.