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Remote Managed Service Provider Jobs (NOW HIRING)

GDI Infotech

Level 3 Service Desk Support

Ann Arbor, MI · Remote

... fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment , supporting a diverse client base across multiple ...

CyberSheath

Helpdesk Technician II

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice * Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud ...

CyberSheath

Helpdesk Technician I

$20.50 - $27.75/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice * Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud ...

CyberSheath

Helpdesk Technician III

$85K - $100K/yr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice * Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud ...

Action Behavior Centers

Service Provider SME I

$50K - $60K/yr

Service Provider SME I ABC Story: Our story began in 2017 in Austin, TX. We started with humble ... This individual is responsible for coordinating and dispatching technicians, managing service ...

Trace3

Director, Managed Services (Remote)

Dallas, TX · Remote

... service provider environment. * Experience working with and managing outcomes following ITIL v4 framework standards. * Strong strategic planning, analytics skills, execution, and service delivery ...

NextDeavor Inc.

Marketing Manager 3

San Francisco, CA · On-site +1

$63.89 - $79.86/hr

Health insurance (offered by the managed service provider) * Dental insurance (offered by the ... Onsite candidates are preferred in the San Francisco Bay Area, with remote options for candidates ...

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Remote Managed Service Provider information

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$14

$27

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How much do remote managed service provider jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote managed service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

More about Remote Managed Service Provider jobs

What cities are hiring for Remote Managed Service Provider jobs?

Cities with the most Remote Managed Service Provider job openings:

What are the most commonly searched types of Managed Service Provider jobs?

The most popular types of Managed Service Provider jobs are:

What states have the most Remote Managed Service Provider jobs?

States with the most job openings for Remote Managed Service Provider jobs include:

What job categories do people searching Remote Managed Service Provider jobs look for?

The top searched job categories for Remote Managed Service Provider jobs are:

Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, 3% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

VP of Managed Service Provider (MSP)

Cruitek

Franklin, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

VP of Managed Service Provider (MSP)
Permanent Position
Very Aggressive Salary/Bonus
Nashville/Atlanta
*Extensive MSP experience is a MUST
*Experience Building, Developing, Leading, large MSP teams is a must
The VP, Managed Services will lead and scale the company's Managed Security Services (MSSP) and broader managed services business, driving service delivery excellence, profitability, and growth across the portfolio. This role owns the P&L for managed services, sets strategic direction for service offerings, and ensures delivery teams consistently exceed client SLAs and expectations. The ideal candidate has deep experience running MSSP operations within a VAR, systems integrator, or IT services organization, and is comfortable balancing operational rigor with strategic growth initiatives in a fast-paced, high-growth environment.
Responsibilities:
  • Own the P&L for the Managed Services/MSSP business unit, including revenue growth, margin management, and cost optimization
  • Lead service delivery strategy across managed security, infrastructure, and IT operations offerings
  • Ensure consistent achievement of SLAs, customer satisfaction targets, and retention goals across the managed services customer base
  • Build and scale delivery processes, tooling, and automation to support growth while maintaining service quality
  • Partner closely with Sales and Pre-Sales teams to support new business development, renewals, and upsell/cross-sell opportunities
  • Lead, mentor, and develop managed services leadership and delivery teams
  • Drive vendor and technology partner relationships relevant to the managed services portfolio (e.g., security, monitoring, and automation platforms)
  • Oversee integration of managed services operations following acquisitions, aligning delivery models, tooling, and staffing across combined organizations
  • Establish and report on key operational and financial metrics to executive leadership

Qualifications:
  • 10+ years of progressive experience in managed services, MSSP, or IT services delivery leadership roles
  • Prior experience within a VAR, systems integrator, or managed services provider is a MUST
  • Relevant industry certifications (e.g., CISSP, ITIL, PMP) are preferred
  • Proven track record owning P&L responsibility for a managed services or MSSP business unit
  • Deep understanding of MSSP delivery models, including SOC operations, monitoring, and security service delivery, is a strong asset
  • Experience leading teams through M&A integration, including aligning service delivery models across acquired entities
  • Strong track record of building and scaling delivery processes, automation, and tooling to support growth
  • Excellent executive presence and cross-functional partnership skills, particularly with Sales and Pre-Sales teams

Benefits:
  • Competitive salary and performance-based incentives
  • Outstanding health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Flexible work schedule and remote work options
  • Professional development and training opportunities
  • Collaborative and inclusive work culture with opportunities for career growth

Apply