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Remote Managed Service Provider Jobs in Missouri

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Remote Managed Service Provider information

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Missouri?

The most popular types of Managed Service Provider jobs in Missouri are:

What are popular job titles related to Remote Managed Service Provider jobs in Missouri?

For Remote Managed Service Provider jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Missouri look for?

The top searched job categories for Remote Managed Service Provider jobs in Missouri are:

What cities in Missouri are hiring for Remote Managed Service Provider jobs?

Cities in Missouri with the most Remote Managed Service Provider job openings:

Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Systems Administrator

IT Solutions Consulting LLC

Saint Louis, MO • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary:
The Engineer, Technical Alignment plays an integral part in supporting our Technology Alignment Department. As our Engineer, Technical Alignment, you are responsible for providing proactive services and support to our clients across the Greater St. Louis, MO area. More specifically, you'll be tasked with ensuring all client technologies are functioning properly, while reducing the need for reactive support. This role reports to our Technology Alignment Manager, and works closely with various departments to ensure optimal operations.
Requirements
Responsibilities
  • Adhere to our established Technology Alignment processes, procedures, and policies
  • Assist with client onboarding and offboarding procedures
  • Provide proactive IT support to clients, ensuring all physical and digital networks are operating smoothly without any interruptions
  • Monitor and remedy client infrastructure issues and alerts in a timely manner
  • Perform regular onsite proactive services that will reduce the need for reactive support
  • Perform regular checks for maintenance installation to ensure all systems are running smoothly
  • Document system reviews, recommendations, internal processes, and procedures
  • Escalate client issues to the Technology Alignment Team Lead if need be
  • Provide additional IT support to other departments as required
  • Participate in after-hours on call and/or on call escalation rotations as assigned
  • Other assignments as instructed by the Technology Alignment Team Lead
  • Attend regular internal/external meetings
  • All other duties and responsibilities as assigned by the Technology Alignment Manager

Experience
Requirements
  • Post-secondary diploma or bachelor's degree in Computer Science or Information Technology; and/or 1-5 years of proven technical support experience
  • Any of the following professional IT certifications: Microsoft, Citrix, Sophos, Cisco, Comptia
  • Previous experience working with a Managed service provider is an asset
  • Proven experience providing network administrative support
  • Previous experience working with VMware, Windows Servers, RMM, and PSA
  • Advanced MS Windows Server administrative skills and support skills
  • Experience in administering, managing, and troubleshooting patch management tools
  • Sound knowledge of backups and Disaster Recovery software and strategies
  • Experience with Datto BDR and VEAM
  • Experience in creating custom scripts using Remote Management Tools, such as ConnectWise, Automate, or Datto will be an asset
  • Excellent communication, interpersonal, and active listening skills
  • Professional, proactive, and personable telephone etiquette
  • Ability to adapt and respond to challenging situations, different personality types, and difficult client inquiries
  • Ability to solve problems independently, effectively, and efficiently
  • Ability to multi-task and work under tight deadlines
  • Ability to manage changing priorities effectively and efficiently
  • Strong team player spirit is a must
  • Must be willing to work in a hybrid working environment
  • Must be willing to attend the office or client worksites in-person when required

Compensation Package
ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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