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How much do managed service provider jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for managed service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
More about Managed Service Provider jobs
What cities are hiring for Managed Service Provider jobs? Cities with the most Managed Service Provider job openings:
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Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
Configuration & Change Manager - Managed Service Provider Support

Configuration & Change Manager - Managed Service Provider Support

Summit Technologies

Alexandria, VA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Configuration & Change Manager
Role Summary
The Configuration & Change Manager establishes and enforces configuration management processes to control system changes throughout the lifecycle.
Key Responsibilities
  • Develop and maintain Configuration Control Plans
  • Manage Configuration Control Boards and change requests
  • Maintain baselines, versioning, and technical data packages
  • Coordinate deployments, upgrades, and releases
  • Ensure documentation accuracy and compliance
Qualifications
  • 5+ years of configuration management experience
  • Familiarity with ITIL and CM best practices
  • Experience supporting DoD systems
  • Active Secret clearance

*Position contingent on contract win.
Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.
Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

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