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Trapp Jobs (NOW HIRING)

IT Help Desk Level 1

Phoenix, AZ · Remote

$17 - $22.50/hr

Company Description Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology ...

Retail Sales Agent

Stowe, VT · On-site

$18 - $22/hr

Von Trapp Family Lodge & Resort, Stowe, VT Von Trapp Family Lodge & Resort in Stowe, Vermont sits on 2,600 acres with stunning mountain views year-round. We deliver warm, friendly, professional ...

Based in Stowe, Vermont, von Trapp Brewing specializes in authentic Austrian-style lagers brewed with pure Vermont spring water sourced from the property, with inspiration from "A little of Austria ...

IT Help Desk Level 1

Phoenix, AZ · On-site +1

$17 - $22.50/hr

Company Description Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology ...

IT Help Desk Level 2

Phoenix, AZ · On-site

$22 - $28/hr

Participates in Trapp internal meetings and required trainings. * Maintains a professional image and demonstrates and adheres to all Trapp policies and procedures. * Other duties as assigned. Short ...

Reception Desk Agent

Stowe, VT · On-site

$18 - $20/hr

Join our welcoming team at the historic von Trapp Family Lodge & Resort, where tradition, service, and stunning mountain views come together. We're seeking a warm, detail-oriented Front Desk Agent to ...

IT Help Desk Level 2

Phoenix, AZ · On-site +1

$22 - $28/hr

Participates in Trapp internal meetings and required trainings. * Maintains a professional image and demonstrates and adheres to all Trapp policies and procedures. * Other duties as assigned. Short ...

AM Server

Stowe, VT · On-site

$9/hr

At the von Trapp Family Lodge & Resort, we are looking for friendly, professional, and guest-focused Servers to join our Food & Beverage team. Responsibilities * Greet and serve guests in a ...

Maintenance Technician

Stowe, VT · On-site

$23 - $26/hr

At von Trapp Family Lodge & Resort, we value our employees and proudly offer a comprehensive benefits package to support your well-being and work/life balance. Eligible team members enjoy: * Medical ...

Seasonal AM/PM Line Cook

Stowe, VT · On-site

$20 - $21/hr

The Seasonal AM/PM Cook is responsible for the preparation and execution of high-quality breakfast/ lunch dishes for guests dining at the von Trapp Family Lodge & Resort. This position plays an ...

Ensure compliance with all Trapp and ArmorPoint policies and procedures Incident Response * Review alerts and collect data for incident response for further investigation * Assist in facilitating ...

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

Standard (8AM to 5PM) The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the ...

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

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Showing results 1-20

Trapp information

See salary details

$37.5K

$52.2K

$63K

How much do trapp jobs pay per year?

As of Sep 5, 2026, the average yearly pay for trapp in the United States is $52,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a trapp?

The term 'Trapp' does not refer to a widely recognized job title or profession in common employment sectors. If you are referring to a specific company, organization, or a specialized role with the name 'Trapp,' more context is needed to provide an accurate description. Otherwise, there is no standard job classification or set of responsibilities associated with 'Trapp' in general career resources.

What are some common challenges trapp technicians face when maintaining and troubleshooting equipment in the field?

Trapp technicians often encounter challenges such as diagnosing complex mechanical or electrical issues with limited information, working in varying environmental conditions, and ensuring minimal downtime during repairs. Effective communication with team members and clients is crucial to accurately identify problems and provide timely updates. Staying up-to-date with the latest equipment models and safety procedures is also essential for success in this role.

What are the key skills and qualifications needed to thrive as a trapp, and why are they important?

I'm sorry, but 'Trapp' does not correspond to a recognized real-world professional occupation, so I cannot provide an answer for this job title.

What is the difference between Trapp vs Chef?

AspectTrappChef
Required CredentialsNone specific, culinary skills preferredCulinary degree or certification often required
Work EnvironmentKitchen, restaurant, or catering settingKitchen, restaurant, or hotel culinary environment
Industry UsageCommonly used in hospitality and cateringWidely used in culinary arts and hospitality
Search & Comparison IntentPeople comparing kitchen roles or culinary positionsPeople exploring professional chef roles or culinary careers

Trapp typically refers to a kitchen role with minimal formal credentials, focusing on practical skills in a restaurant or catering setting. Chefs usually have formal culinary training and hold professional certifications. While both work in culinary environments, chefs often have higher responsibilities and specialized skills. Understanding these differences helps job seekers identify the right role based on their experience and career goals.

More about Trapp jobs
Infographic showing various Trapp job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 27% Part Time, and 8% Temporary. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $52,215 per year, or $25.1 per hour.

IT Help Desk Level 1

Trapp Technology

Phoenix, AZ • Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Company Description

Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.

Role Summary

The Service Delivery Technician I provides technical support to clients within Trapp Technology’s managed IT services environment through tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and workstation performance, and ensures timely resolution while delivering an excellent customer experience.

Full-time remote position.  
Pay Rate: $17.00–$22.50/hour depending on experience.

Key Responsibilities

  • Maintains availability to receive escalated inbound calls, support tickets, and web chats.
  • Interprets customer-reported issues, troubleshoots effectively, provides solutions, and documents interactions clearly.
  • Supports and assists Level I technicians by providing technical direction and answering questions in team communication channels promptly. 
  • Assesses customer technical support needs and routes or resolves tickets using documented procedures and available tools.
  • Provides technical guidance by identifying problems, researching solutions, following knowledgebase articles, and guiding clients through corrective steps.
  • Proactively creates and updates knowledge base articles and documentation.
  • Achieves predetermined service and performance goals
  • Follows designated workflows and escalation procedures while maximizing support efficiency.
  • Participates in Trapp internal meetings and required Trainings
  • Maintains a professional image and demonstrates and adheres all Trapp Policies and Procedures
  • Other Duties as assigned

Short-Term Success Metrics (First 90 Days)

During the first 90 days, technicians participate in structured onboarding focused on Trapp Technology’s internal systems, technologies, services, and processes. Success includes:

  • Completing required onboarding and technical training modules
  • Demonstrating proficiency with internal tools, workflows, and documentation standards
  • Effectively supporting customers through ticket, chat, and phone channels under guidance
  • Following escalation procedures and service delivery expectations
  • Demonstrating technical readiness to support Level I technicians and handle escalated issues
  • Meeting defined quality, communication, and performance expectations

Qualifications

  • High school diploma required
  • CompTIA A + certification preferred.
  • 2+ years of technical customer support experience or help desk experience (MSP experience preferred).
  • Strong troubleshooting skills with the ability to isolate and resolve issues quickly
  • Excellent communication skills, including verbal, written, and active listening abilities
  • Ability to compose grammatically correct, concise, and accurate notes
  • Ability to thrive in a fast-paced, technically advanced environment

Work Environment & Benefits

Trapp Technology and ArmorPoint take pride in a workplace defined by positivity, respect, and collaboration – where a strong work ethic, innovation, and mutual trust drive personal and company growth. We value our team members and offer a competitive benefit package, as listed below:

  • 100% employer-funded insurance for employee-only medical, dental, and vision coverage
  • Generous employer-funded insurance for family medical, dental, and vision coverage
  • 401 (k) plan with company match
  • Employer-sponsored life insurance
  • Paid parental leave
  • 3 weeks of paid time off, accrued annually
  • 8 company-paid holidays and 2 floating holidays each year
  • Certification and training reimbursement program for approved learning expenses
  • 100% remote position (must be located within an approved state in the United States)
  • Company equipment provided