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Managed Service Provider Jobs in Michigan (NOW HIRING)

Detroit IT

Service Desk Coordinator

Birmingham, MI · On-site

About Detroit IT Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and ...

Detroit IT

Service Desk Technician

Birmingham, MI · On-site

Provides first and second-tier support for the efficient resolution of IT end-user-related incidents, service requests, and problems; and update the service desk management tool accordingly. * Act as ...

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How much do managed service provider jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for managed service provider in Michigan is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.39 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Michigan? The most popular types of Managed Service Provider jobs in Michigan are:
What are popular job titles related to Managed Service Provider jobs in Michigan? For Managed Service Provider jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Michigan look for? The top searched job categories for Managed Service Provider jobs in Michigan are:
What cities in Michigan are hiring for Managed Service Provider jobs? Cities in Michigan with the most Managed Service Provider job openings:
Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,205 per year, or $23.7 per hour.
Server / Network System Administrator for Managed Service Provider

Server / Network System Administrator for Managed Service Provider

Huntington Technology Inc

Franklin, MI • On-site

$63K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Benefits:
  • Spot Bonuses
  • Quarterly Team Bonuses
  • Life Insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

You need to be a motivated and impactful high performer for this position.
As a Systems Engineer on the Project Team for Huntington Technology, you will play a key role in identifying, analyzing, and implementing technology solutions to address business challenges and opportunities. You will report ty the Project Delivery Manager and will collaborate closely with cross-functional teams to understand and gather business requirements, assess technology options, and drive the successful implementation of IT projects across the organization.
We are more than an IT company. We specialize in customer service. You will become a consistent point of contact and the face of Huntington Technology to our customers. Youll be responsible for providing remote and onsite technical support to end users in a variety of small to medium sized businesses. Relationship building with end users to identify their issues related to desktops, laptops, printers, phones, server, or network connectivity is key to our success. Your day to day will involve opening and managing tickets, client projects, performing on-site installations, and handling issues from identification through resolution.
Primary Responsibilities include:
  • Responsible for solving client technical issues by providing the highest level of technical support.
  • Have the ability to build out Hypervisor & ESX environments
  • Have the ability to build out, migrate, and upgrade Windows server environments.
  • Have a solid understanding of AD, DHCP, DNS, GPO, IIS, and other Windows Server roles.
  • Have the ability to configure firewalls (FortiGate experience helpful.)
  • Have the ability to setup VPN and understanding of using Cisco DUO with those configurations.
  • Take ownership of issues and see them through to resolution.
  • Have a high sense of urgency and a get-it-done attitude.
  • Create detailed documentation on steps taken to identify and remediate issues.
  • The candidate must be a fast learner and interested in continuing education in our primary support systems.
Overall Job Requirements:
  • Excellent customer service and communication skills to work effectively with clients, team members, and vendors
  • Practical problem-solving skills and solid troubleshooting skills are must
  • Strong working knowledge of Windows 11, Windows Server, and previous versions of Windows desktop/server OS is essential.
  • Experience with Linux, OSX, iOS, and Android also helpful.
  • Working knowledge of Microsoft Office 365, SharePoint, Teams, as well as other common desktop software across our clients such as Adobe Acrobat and Intuit QuickBooks
  • Ability to learn, understand, and troubleshoot industry line of business applications such as PC Law, TimeMatters, SolidWorks, PracticeWorks, UltraTax, etc
  • Working knowledge of Network fundamentals and TCP/IP.
  • Understanding of network and computer technologies including desktop hardware and software, VPN clients, antivirus, EDR/MDR, email systems, computer security, and data transfer/migrations.
  • Must be able to set priorities, solve problems, and handle multiple tasks in a fast-paced environment.
  • Required to present clear ideas, concepts, and detail issues verbally and in writing.
  • Practice good follow-through techniques to ensure proper resolution of issues.
  • Ability to work on his/her own, as well as function as part of our team.
Experience:
  • 7+ years computer & network admin support preferred
  • Managed Service Provider (MSP) experience is preferred
  • Computer related degree or certifications (MCITP: Desktop, A+, N+, CompTIA) are an advantage but not required.
  • Knowledge of Professional Services (Autotask), Remote Management/Monitoring tools (Datto RMM), and documentation platforms (ITGlue) are a plus!
Education:
  • Bachelors degree in relevant field preferred; being able to demonstrate your skills is all that matters though.