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Managed Service Provider Internship Jobs in Michigan

KPMG US

Manager, Data Operations

Detroit, MI · On-site

... a team of Managed Service Providers. Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and ...

Detroit IT

Service Desk Coordinator

Birmingham, MI · On-site

About Detroit IT Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and ...

Gryphon Place

IT Manager (Full-Time)

Kalamazoo, MI · On-site

$85K - $105K/yr

  • Medical

  • Retirement

  • PTO

... third-party managed service provider (MSP), including contract oversight, performance review, and escalation of complex issues. * Oversee organization-wide network infrastructure, systems ...

Detroit IT

Service Desk Technician

Birmingham, MI · On-site

Provides first and second-tier support for the efficient resolution of IT end-user-related incidents, service requests, and problems; and update the service desk management tool accordingly. * Act as ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment , supporting a diverse client base across multiple industries. As a Level 2 ...

State of Michigan

FOA METRO Internship

Detroit, MI · On-site

Students will have the opportunity to become involved in real-time case management by assisting ... Collaborate with contracted prisoner reentry service providers, other law enforcement ...

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Michigan?

The most popular types of Managed Service Provider jobs in Michigan are:

What are popular job titles related to Managed Service Provider Internship jobs in Michigan?

For Managed Service Provider Internship jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Managed Service Provider Internship jobs in Michigan look for?

The top searched job categories for Managed Service Provider Internship jobs in Michigan are:

What cities in Michigan are hiring for Managed Service Provider Internship jobs?

Cities in Michigan with the most Managed Service Provider Internship job openings:

Managed Service Provider Internship jobs near you
Infographic showing various Managed Service Provider Internship job openings in Michigan as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Managed Service Specialist

J.L. Nick & Associates

Ann Arbor, MI • On-site

Full-time

PTO

Re-posted 25 days ago

Job description

Welcome to Mann IT, where we lead the charge in IT managed services! Our innovative and comprehensive solutions empower organizations to thrive in the digital era. With a commitment to kindness and customer satisfaction, our team of skilled customer service technicians is dedicated to excellence and innovation.
Position Overview:
Join the Mann IT family as a Managed Service Specialist and be the hero our clients need! If you're a proactive, tech-savvy individual who loves solving problems and making people smile, this is the perfect role for you. Dive into a world where you'll tackle on-site troubleshooting, handle help desk tickets like a pro, and take on exciting projects. Plus, you'll get to learn and master new technologies, including the latest in cybersecurity tools and strategies.
Your Superpowers:
  1. Client Interaction:
  • Be the friendly face our clients can count on, listening with empathy and patience.
  • Communicate tech stuff in plain English, without the jargon, and be ready to explain things multiple times if needed.
  • Celebrate the diverse backgrounds and skills of our clients, making them feel confident and respected.
  1. On-Site Installations:
  • Perform superhero-level on-site installations of hardware, software, and network systems.
  • Ensure seamless integration of cutting-edge technologies with existing infrastructures.
  1. Help Desk Support:
  • Respond to help desk tickets with lightning speed and efficiency.
  • Troubleshoot hardware and software issues remotely or on-site, minimizing client downtime.
  • Follow our easy-to-use procedures for ticket, time, and expense entries.
  1. Technical Documentation:
  • Keep meticulous records of your on-site installations and configurations.
  • Provide detailed and clear reports and updates to clients and internal teams.
  1. Team Collaboration:
  • Work with our dynamic team to solve complex technical puzzles and create innovative solutions.
  1. Training and Education:
  • Offer basic training to end-users on shiny new IT systems and technologies.
  • Stay on top of industry trends to contribute to our company's ongoing development and security initiatives.
  1. Physical Requirements:
  • Lift and carry up to 20 pounds of equipment (channel your inner superhero!).
  • Perform tasks that may require bending, stooping, and reaching.
  • Occasionally climb ladders and use lift equipment.
  • Spend most of the day standing while on-site.
  • Complete other exciting tasks as assigned by management.

Qualifications:
  • Minimum of 1 year of experience in IT support, on-site installations, and help desk functions.
  • Proficient in troubleshooting hardware and software issues using RMM and other MSP dashboard tools.
  • Familiarity with PSA software for managing time and tickets (e.g., ConnectWise, AutoTask).
  • Strong knowledge of operating systems, networks, and IT security.
  • Excellent communication and interpersonal skills, with an emphasis on patience and humility.
  • Ability to work independently and as part of an awesome team.

Perks:
  • Unlimited vacation! That's right, take the time you need to recharge and come back ready to rock.
  • Unlimited Sick and Mental -because we believe that when you're at your best, both mentally and physically, you can do your best work. Take the time you need to recharge and come back stronger, knowing that your health always comes first.

A Quick Note About Timing:
We might not have an exact opening with your name on it today-but that doesn't mean we won't tomorrow. We're actively building a pipeline of talented people we can call on as our team grows. Think of this as your chance to get on our radar early. If you're a good fit, we'll keep the conversation going!
Mann IT is an equal-opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply. Ready to embark on this adventure with us? Apply now and let's make IT magic together!

Apply