ZipRecruiter

Log In

2

Remote Managed Service Provider Jobs in Michigan

OneStream Software

Cloud DevOps Engineer

Birmingham, MI · Remote

$50.25 - $69/hr

Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ... Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS ...

OneStream Software

Cloud DevOps Engineer

Rochester, MI · Remote

$48.50 - $66.50/hr

Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ... Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS ...

OneStream Software

Site Reliability Engineer

Rochester, MI · Remote

$52.50 - $69.75/hr

Remote, United States Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental ... Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS ...

OneStream Software

Site Reliability Engineer

Birmingham, MI · Remote

$54.25 - $72.25/hr

Remote, United States Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental ... Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS ...

EverDriven

Account Manager, Detroit

Detroit, MI · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Detroit, Michigan metro area. This role requires regular, pre-planned travel to support customers and Service Providers within ...

next page

Showing results 1-20

People also search for

All JobsManaged Service Provider JobsRemote Managed Service Provider JobsRemote Managed Service Provider Jobs in Michigan

Remote Managed Service Provider information

What is a Remote Managed Service Provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a Remote Managed Service Provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a Remote Managed Service Provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
What are popular job titles related to Remote Managed Service Provider jobs in Michigan? For Remote Managed Service Provider jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Managed Service Provider jobs in Michigan look for? The top searched job categories for Remote Managed Service Provider jobs in Michigan are:
What cities in Michigan are hiring for Remote Managed Service Provider jobs? Cities in Michigan with the most Remote Managed Service Provider job openings:
Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in Michigan as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Channel Manager Telecom/Managed Services Provider - Remote (Telecom)

AireSpring

Detroit, MI • On-site, Remote

$150K - $151K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Company Description
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
Job Description
Channel Manager - Full Time, Regional, Remote
Company Description
AireSpring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.
AireSpring delivers a single-source experience-one partner, one invoice, one point of contact-to help enterprises simplify complexity and scale worldwide.
Why Partners Choose AireSpring
• 100% channel-only: no direct sales force.
• Global at scale: connectivity across 190 countries with a single contract, single invoice.
• Comprehensive product portfolio: Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
• Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support.
• Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations.
• Partner Margin & Incentives: industry-leading pricing and compensation.
• Industry leading SPIFFs on renewals: to maximize partner earnings.
• Service Reliability & Assurance: QuoteSpring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).
Job Description
The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through AireSpring's robust portfolio of services
Key Responsibilities
• Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
• Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
• Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
• Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
• Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
• Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.
Required Skills & Qualifications
• Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
• Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform
Qualifications
Required Skills & Qualifications
• Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
• Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform
Additional Information
WHAT THIS COMPANY OFFERS YOU:
  • Medical Benefits with optional supplemental services through AFLAC
  • Paid Time-Off Plan
  • Paid Holidays
  • 401K with employer match
  • AT&T Discount on personal mobile plan

This remote role is open to candidates anywhere .
All your information will be kept confidential according to EEO guidelines.
Videos To Watch
https://www.youtube.com/watch?v=ElVkQwE71HE&t=24s

Apply