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Managed Service Provider Internship Jobs in Michigan

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Michigan? The most popular types of Managed Service Provider jobs in Michigan are:
What are popular job titles related to Managed Service Provider Internship jobs in Michigan? For Managed Service Provider Internship jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider Internship jobs in Michigan look for? The top searched job categories for Managed Service Provider Internship jobs in Michigan are:
What cities in Michigan are hiring for Managed Service Provider Internship jobs? Cities in Michigan with the most Managed Service Provider Internship job openings:
Managed Service Provider Internship jobs near you
Infographic showing various Managed Service Provider Internship job openings in Michigan as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Systems Engineer - Tier 3

STACK Cybersecurity

Livonia, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About the Company
STACK Cybersecurity is a 20-year full-service Managed Service Provider (MSP) as well as a growing Managed Security Service Provider (MSSP). We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions.
About the Role
We are currently seeking talented Information Technical Support professionals for a full-time position as an IT Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging.
Requirements
Responsibilities & Qualifications:
  • Advanced Windows Technical Support relating to common technical issues involving Microsoft's core business applications (MS Office, Word, Excel, Outlook, EntraID and Intune), Workstation and Server Operating Systems
  • Support of Backup Solutions and Processes
  • Advanced Network Support - Layer 3 and above
  • Enterprise Firewall experience, including IPSEC, NAT, Policies, Rules and general configuration.
  • Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications
  • Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Incidents.
  • Strong communication skills when interacting with external clients. Keeping them informed of tickets before, during, and after service requests

Knowledge of Cybersecurity Tools:
  • Familiarity with tools such as EDR (Endpoint Detection and Response), MDR (Managed Detection and Response), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners.

Problem-Solving Under Pressure:
  • Apply problem-solving skills effectively even in high-pressure situations.
  • Prioritize and address security incidents promptly.

Effective Communication:
  • Present security findings and recommendations to senior leadership.
  • Excellent written and verbal communication skills.

Attention to Detail and Organization:
  • Strong attention to detail when analyzing security data.
  • Organize findings and create comprehensive reports.

Independence and Teamwork:
  • Work independently on security tasks.
  • Collaborate effectively within a team environment.
  • Deadline and detail-oriented
  • Proficiency in English
  • Excellent communication skills
  • Requires on-time, present work ethic
  • After-hours work may be required to accomplish tasks
  • Weekend work may be required to accomplish tasks
  • On-Call rotation participation will be required

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

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