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Managed Service Provider Jobs in Michigan (NOW HIRING)

Provider Network Manager

Allegan, MI · Hybrid

$70K - $97K/yr

Master's degree required with Public Administration or Human Services field. * Independent worker ... The Provider Network Manager is responsible for the supervision of OnPoint's Contract Specialist ...

Prior experience in a Managed Service Provider (MSP) environment. This position works in our Rochester office with some flexibility of working at home at times (based on WFH policy). Salary ...

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Managed Service Provider information

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How much do managed service provider jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for managed service provider in Michigan is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.39 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Michigan? The most popular types of Managed Service Provider jobs in Michigan are:
What are popular job titles related to Managed Service Provider jobs in Michigan? For Managed Service Provider jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Managed Service Provider jobs? Cities in Michigan with the most Managed Service Provider job openings:
Infographic showing various Managed Service Provider job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,205 per year, or $23.7 per hour.

Provider Network Manager

OnPoint

Allegan, MI • Hybrid

$70K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

The role of OnPoint’s Provider Network Manager is to provide oversight and management of OnPoint’s contracted provider network, oversight of the organizational implementation of self-determined arrangements including the management of contractual relationships with financial management service providers, and the oversight of county of financial responsibility arrangements. The Provider Network Manager will coordinate the development of provider contracts with the Lakeshore Regional Entity. The Provider Network Manager will assist OnPoint executive leadership with the management of OnPoint’s network adequacy via development and maintenance of relationships with providers.

Pay Range:  

Salary: $70,428.80 - $97,198.40 annually

Benefits:

401(a) retirement: employer matching
  • 457 retirement
  • Paid holidays
Benefits effective date of hire:
  • Medical insurance
  • Dental insurance
  • Vision Coverage
  • Employer funding of Health Savings Account (up to elected deductible amount)
Employer Paid benefits:
  • Disability insurance
  • Life insurance (up to $50,000)
  • Paid Time Off

Flexible Work Conditions:     

  • Work at home, and in the office.   

Qualifications:   

  • Master’s degree required with Public Administration or Human Services field.

  • Independent worker with experience in dealing with people, businesses, and human services agencies.

  • 5 years experience with person-centered planning, self-determination, budget management, and a working knowledge of general business standards and practices.

  • Demonstrated ability to understand and apply Medicaid requirements and assist in providing training to service providers.

   Essential Functions:

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Leads the development and/or revision of OnPoint’s contract management system in conjunction with other key organizational stakeholders with contract management responsibilities.

  • Oversees the development of assigned contracts in accordance with the organizational contract management system. The Provider Network Manager is responsible for the supervision of OnPoint’s Contract Specialist who assures that the OnPoint contracted providers are in compliance with their contract and the requirements set forth by regional, state, and federal guidelines.

  • Responsible for the development and maintenance of the OnPoint Provider Manual.

  • Responsible for the oversight of quality service provision within OnPoint’s contracted provider network including supervision of OnPoint’s Provider Network Quality Specialist.

  • Conducts research, analyzes data, and disseminates results on assigned administrative and programmatic topics.

  • Participates on committees and teams as requested or assigned within OnPoint and within the region.

  • Works with key internal and internal stakeholders including individuals served to expand the provider network and offer more choice and greater control to individuals served by OnPoint.

  • Oversees organizational implementation of self-determination including supervision of OnPoint’s Self Determination Coordinator. Responsible for assuring that OnPoint’s self-determined arrangements are compliant with requirements from the PIHP and MDHHS.

  • Oversees organizational County of Financial Responsibility (“COFR”) agreements and works closely with the OnPoint finance team and other Community Mental Health Service providers to assure timely and fiscally responsible execution of COFR agreements.

  • Oversees organizational credentialing of external providers to assure compliance with regional, state, and federal requirements.

  • Other duties as assigned

Equipment/Technology:    

  • Basic iPhone Knowledge  
  • Office 365 Skills  
  • Electronic Medical Record system

EEO Statement:

OnPoint is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, pregnancy, height, weight, or marital status, or any other characteristic protected by federal, state or local laws. 

Additional Information:

  • Must be eligible to work in the U.S. without sponsorship
  • Valid driver’s license may be required for local travel