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Managed Service Provider Jobs in Michigan (NOW HIRING)

We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it.

Technical Support Specialist

Troy, MI · On-site

$22 - $27/hr

We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it.

IT Application Specialist

Lansing, MI · On-site +1

$26.97 - $30.14/hr

The IT Application Specialist works collaboratively with internal stakeholders, vendors, and the Managed Service Provider to support operational excellence and continuous improvement. This role ...

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

Senior Cloud DevOps Engineer

Rochester, MI · On-site

$119K - $153K/yr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 8+ years of relevant Azure experience deploying and managing, leveraging Infrastructure-as ...

Senior Cloud DevOps Engineer

Birmingham, MI · On-site

$123K - $159K/yr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 8+ years of relevant Azure experience deploying and managing, leveraging Infrastructure-as ...

Cloud DevOps Engineer

Birmingham, MI · On-site

$50.25 - $69/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * Experience supporting cloud-native applications and containerized workloads on Kubernetes ...

Cloud DevOps Engineer

Rochester, MI · On-site

$48.50 - $66.50/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * Experience supporting cloud-native applications and containerized workloads on Kubernetes ...

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Managed Service Provider information

See Michigan salary details

$12

$23

$35

How much do managed service provider jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for managed service provider in Michigan is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.39 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Michigan? The most popular types of Managed Service Provider jobs in Michigan are:
What are popular job titles related to Managed Service Provider jobs in Michigan? For Managed Service Provider jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Michigan look for? The top searched job categories for Managed Service Provider jobs in Michigan are:
What cities in Michigan are hiring for Managed Service Provider jobs? Cities in Michigan with the most Managed Service Provider job openings:
Infographic showing various Managed Service Provider job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,205 per year, or $23.7 per hour.

Technical Support Specialist

Bizflex IT LLC

Troy, MI

$22 - $27/hr

Full-time

Re-posted 21 days ago


Job description

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology requests across our clients as well as being a pillar to our support team.
We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it. That said, providing the best support possible is necessary
We are looking for dedicated members that want to be on a helpdesk team, work as a team and grow as a team. While password resets and patching is something we all do, it doesn’t scratch the service on all the other challenges you would see. We don’t support just one set of customers with the same products, we support 100s of clients with 100s of applications.
Responsibilities:
- Communicate with team members and clients
- Provide premier front line technical support
- Support our client PCs, network environments, and printers/scanners
- Meet ticket and project deadlines
- Create and edit documentation
- Participate in after hours on call system
Qualifications:
- Communication skills
- Strong critical thinking skills
- Time management
- Strong helpdesk skills
- Experience with Microsoft Windows Server platforms, Active Directory
- Experience with Cisco Meraki (recommended)
What to expect from us:
- Gain a wealth of knowledge of IT products and services
- Environment to succeed