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Ubiquiti Support Jobs (NOW HIRING)

W3Global Inc.

Field Communications Technicians

Midland, TX · On-site

$60K - $80K/yr

Support video systems (Axis, Hanwha, Bosch, Ubiquiti) * Install and troubleshoot AC/DC power systems (12/24/48VDC, ±48VDC) * Perform antenna installation, alignment, grounding, and surge protection

DGM SERVICES INC

IT Support Specialist

Houston, TX · On-site

Ubiquiti Support - Deploy and maintain Ubiquiti wireless access points. Physically mount/replace APs on occasion (ladder/forklift provided) - Configure SSIDs, VLANs, and basic troubleshooting of ...

DGM SERVICES INC

IT Support Specialist

Houston, TX · On-site

Ubiquiti Support - Deploy and maintain Ubiquiti wireless access points. Physically mount/replace APs on occasion (ladder/forklift provided) - Configure SSIDs, VLANs, and basic troubleshooting of ...

Ksb

IT Support Engineer II

Richmond, VA

Ubiquiti Network Systems: Configure, deploy, and maintain Ubiquiti networking equipment including ... Support Microsoft 365 environments and hybrid cloud configurations Field Operations & Travel

Vulcan Elements

IT Support Specialist

Raleigh, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office ... Ubiquiti: Troubleshoot Ubiquiti UniFi network equipment including switches, access points, and ...

Vulcan Elements

IT Support Specialist

Durham, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office ... Ubiquiti: Troubleshoot Ubiquiti UniFi network equipment including switches, access points, and ...

Masterworks

Desktop Support Lead (IT)

New York, NY · On-site

$110K - $150K/yr

Maintain a healthy network, and observation, through Ubiquiti * Collaborate with internal development teams to support investors using an in-house developed application * Respond quickly to employee ...

Masterworks

Desktop Support Lead (IT)

New York, NY

$110K - $150K/yr

Maintain a healthy network, and observation, through Ubiquiti * Collaborate with internal development teams to support investors using an in-house developed application * Respond quickly to employee ...

Masterworks

Desktop Support Lead (IT)

New York, NY · On-site

$110K - $150K/yr

Maintain a healthy network, and observation, through Ubiquiti * Collaborate with internal development teams to support investors using an in-house developed application * Respond quickly to employee ...

Abundant Life Church

Senior Network Engineer

Lees Summit, MO · On-site

$101K - $138K/yr

This role requires deep expertise in traditional business networking (with a focus on Ubiquiti ... Support Dante audio networks including clocking, routing, and troubleshooting. * Manage NDI video ...

Georgia IT Inc

Network Engineer /Support Lead - NC

Sophia, NC · On-site

$90K - $125K/yr

UniFi (Ubiquiti) network switches Technology & Systems: IBM operating systems, IBM hardware, IBM support, Windows Server, Planet press (upland), Versa Imaging (aka Files), Proofpoint (email filtering ...

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All JobsUbiquiti Support Jobs

Ubiquiti Support information

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$12

$25

$42

How much do ubiquiti support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ubiquiti support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support Specialist, and why are they important?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

More about Ubiquiti Support jobs
What cities are hiring for Ubiquiti Support jobs? Cities with the most Ubiquiti Support job openings:
What states have the most Ubiquiti Support jobs? States with the most job openings for Ubiquiti Support jobs include:
What job categories do people searching Ubiquiti Support jobs look for? The top searched job categories for Ubiquiti Support jobs are:
Ubiquiti Support jobs near you
Infographic showing various Ubiquiti Support job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 6% Internship, 48% As Needed, 22% Temporary, 10% Nights, and 1% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Field Communications Technicians

Field Communications Technicians

W3Global Inc.

Midland, TX • On-site

$60K - $80K/yr

Full-time

Posted 8 days ago

Job description

Field Communications Technician

We're building more than communication systems - we're building careers. We prioritize internal promotion, skill development, and long-term growth. If you're looking for a stable role with guaranteed hours, real advancement opportunities, and a team that values accountability and craftsmanship, this is the place to grow.

We're seeking a hands-on Field Communications Technician to install, troubleshoot, and maintain wireless communication and power systems across West Texas and Southeast New Mexico. This role is primarily regional with travel required as projects demand.

Key Responsibilities

  • Install, configure, and maintain RF radio systems (Cambium, MDS, Freewave, 4RF, Aviat, Ubiquiti)

  • Support video systems (Axis, Hanwha, Bosch, Ubiquiti)

  • Install and troubleshoot AC/DC power systems (12/24/48VDC, ±48VDC)

  • Perform antenna installation, alignment, grounding, and surge protection

  • Terminate Ethernet, coax, and fiber

  • Support LTE/5G, satellite, and industrial network systems

  • Participate in regional on-call rotation

Systems & Equipment You'll Work With

  • RF radio systems (licensed and unlicensed spectrum)

  • Wireless networking equipment and network appliances

  • Cameras, sensors, and video systems

  • Tower structures, mounts, enclosures

  • AC/DC power systems and PoE systems

  • LTE/5G and satellite technologies

What We're Looking For

  • 2+ years of experience in telecommunications, wireless systems, or industrial networking

  • Knowledge of TCP/IP networking and RF fundamentals

  • Comfortable working at heights

  • Strong communication skills and a team-oriented mindset

  • Willingness to travel

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

View All W3Global Jobs